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Lightning Bolt

Miami, Florida, United States

What it is

Lightning Bolt is scheduling software for physicians and other clinical teams. It uses AI and combinatorial optimization to build schedules around coverage needs, provider rules, specialty requirements, staff availability, skill sets, shift preferences, and time-off requests. The maker says there is no technical limit on providers or locations and that the product is built for practices of any size. Listed scheduling capabilities include availability management, shift templates, self-scheduling, and open-shift management. Subscribers can access updated schedules on iOS and Android, and the maker offers a native iPhone app. The web-based system is described as functional on Mac, Windows, and Linux. Integrations include ClinConnect and Microsoft Outlook; PerfectServe says it supports over 250 integrations overall. The site says certified Epic and Oracle integration depth is confirmed before procurement. A dedicated implementation consultant guides data gathering, training, and configuration; a typical rollout takes 4–6 weeks, with timing adjustable for administrator availability. Technical support is listed from 8 AM to 8 PM Eastern Time by phone, email, or request submission. Pricing is on request, with per-seat licensing.

For and against

For

  • Schedules account for coverage rules, availability, and shift preferences.
  • Includes self-scheduling and open-shift management.
  • Updated schedules are available on iOS and Android.
  • A dedicated consultant guides implementation.
  • Support is listed from 8 AM to 8 PM Eastern Time.

Against

  • Pricing is available only on request.
  • Per-seat licenses are required.
  • Net increases in scheduled individuals require additional licenses.
  • Typical implementation takes 4–6 weeks.

The verdict

Lightning Bolt combines rule-based clinical scheduling with mobile access and implementation guidance. Pricing is on request, and scheduled individual increases can require additional per-seat licenses.

Who it suits

Lightning Bolt suits practices scheduling physicians and other clinical teams, including organizations with varying coverage rules and shift preferences. It may also suit teams that need mobile schedule access and guided implementation.

Plans and prices

Lightning Bolt Clinical Team Scheduling

Priced on request

Per-seat licenses; a net increase in scheduled individuals requires additional licenses

Every plan, in full

On the record

Desktop platforms
The maker’s FAQ describes Lightning Bolt as web-based and fully functional on Mac, Windows, and Linux.lightning-bolt.com · read 4 Oct 2026
Epic and Oracle
The site says certified Epic and Oracle integration depth is confirmed before procurement.lightning-bolt.com · read 4 Oct 2026
Implementation
A dedicated implementation consultant guides data gathering, training, and configuration; the typical timeline is 4–6 weeks and can be adjusted based on administrator availability.lightning-bolt.com · read 4 Oct 2026
Integrations
Lightning Bolt integrates with ClinConnect and Microsoft Outlook, and PerfectServe says it supports over 250 integrations overall.lightning-bolt.com · read 4 Oct 2026
Mobile access
The maker’s FAQ says subscribers can access updated schedules on iOS and Android devices and that it offers a native iPhone app for free.lightning-bolt.com · read 4 Oct 2026
Privacy
The privacy policy covers Lightning Bolt websites and its Balanced Physician Scheduler mobile app, and says the company does not sell or share app users’ physician phone numbers beyond what is necessary to provide services.lightning-bolt.com · read 4 Oct 2026
Purpose
Lightning Bolt uses AI to build physician and other clinical team schedules around coverage needs, provider rules, and specialty requirements.lightning-bolt.com · read 4 Oct 2026
Scale
The site says there is no technical limit on providers or locations and that the product is built for practices of any size.lightning-bolt.com · read 4 Oct 2026
Schedule optimization
Its combinatorial optimization process considers staff availability, skill sets, and shift preferences to generate schedules that meet organizational constraints.lightning-bolt.com · read 4 Oct 2026
Scheduling rules
The system builds schedules from coverage rules, time-off requests, and shift preferences.lightning-bolt.com · read 4 Oct 2026
Security
PerfectServe says it uses industry-standard internet security methods and encrypts sensitive information such as personal health information with SSL where appropriate.lightning-bolt.com · read 4 Oct 2026
Support
The maker’s FAQ lists technical support hours as 8 AM–8 PM Eastern Time, by phone, email, or request submission.lightning-bolt.com · read 4 Oct 2026
Website move
The Lightning Bolt site says scheduling has moved to PerfectServe.com and that customer accounts, schedules, and logins are unchanged.lightning-bolt.com · read 4 Oct 2026
Who it serves
The site describes the product as suitable for practices of any size and for physician and other clinical team scheduling.lightning-bolt.com · read 4 Oct 2026

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