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On the recordRead 11 Oct 202621 facts
TCN Operator
TCN Operator · St. George, Utah, United States · founded 1999
Plans and prices
Pay-per-use customizable pricing
Priced on request
Pay only for what you use · no long-term contracts · no monthly minimums or license requirements
Read 11 Oct 2026 · tcn.com
On the record
- Analytics
- Its configurable reporting dashboards provide customer insights, site performance and individual agent productivity data.tcn.com · read 11 Oct 2026
- Company
- TCN says it was founded in 1999 in St. George, Utah.tcn.com · read 11 Oct 2026
- Compliance
- TCN lists PCI, SOC2, HIPAA and ISO 27001 among its global compliance standards.tcn.com · read 11 Oct 2026
- Data residency
- TCN says information collected or stored in the UK or EU remains in its respective country or region under Google Cloud terms.tcn.com · read 11 Oct 2026
- Digital channel scope
- omnichanneltcn.com · read 23 Sep 2026
- Inbound calling
- Yestcn.com · read 23 Sep 2026
- Integrations
- TCN says it has native integrations with ServiceNow, Salesforce and Zendesk, and offers an open API for other platform integrations.tcn.com · read 11 Oct 2026
- IVR builder
- Yestcn.com · read 23 Sep 2026
- Omnichannel
- The platform provides customer communications through channels including voice, SMS, email and chat.tcn.com · read 11 Oct 2026
- Outbound dialer
- Yestcn.com · read 23 Sep 2026
- Pricing limits
- TCN does not publish dollar prices on its pricing page; it directs customers to request a quote.tcn.com · read 11 Oct 2026
- Product
- TCN Operator is an integrated, AI-powered contact center platform combining omnichannel communications, compliance and data management, analytics, workforce engagement, integration and infrastructure.tcn.com · read 11 Oct 2026
- Salesforce features
- The Salesforce connector supports click-to-dial, inbound call and IVR context, outbound campaigns and call record synchronization.tcn.com · read 11 Oct 2026
- Scale
- TCN says Operator supports contact centers from 1 seat to 10,000 seats or more.tcn.com · read 11 Oct 2026
- Security
- Operator is described as containerized, encrypted and hosted on Google Cloud Platform using Google Kubernetes Engine.tcn.com · read 11 Oct 2026
- Support
- TCN advertises 24/7 training and support at no cost, with a dedicated account management team.tcn.com · read 11 Oct 2026
- Workforce management
- Yestcn.com · read 23 Sep 2026
- Workforce tools
- Workforce Engagement includes conversation monitoring and forecasts of staffing needs and call traffic.tcn.com · read 11 Oct 2026
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