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Social Home
What it is
Social Home combines rental search, housing services, and housing operations for landlords, operators, providers, and tenants. Its shared operating record connects property, tenant, rent, repair, compliance, and evidence workflows. Teams can raise and route repairs, with responsibilities and evidence attached. The mobile workforce app supports visits, photos, notes, urgent updates, and offline inspection evidence. The platform also supports bed-space leasing and assignments, resident communications, maintenance workflows, and a resident portal. Starter costs £39.00 per month and includes 5 properties, 30 rooms, 30 active tenants, one solo account, and 5GB storage. Higher tiers add properties, rooms, active tenants, seats, or storage; Enterprise limits are custom. New housing providers receive a 30-day Professional trial, but the card requirement is described inconsistently: the pricing page says one is required, while the housing software page says it is not. Zapier and third-party integrations are included from Professional upward. Guided templates and file validation support record imports, with scope depending on data and plan.
For and against
For
- Mobile app supports offline inspection evidence
- Repairs can carry responsibilities and evidence
- Resident portal and communications are supported
- Professional and higher plans include integrations
Against
- No free plan is listed
- Starter is limited to 5 properties
- Starter provides no additional management seats
- Trial card requirement is described inconsistently
The verdict
Social Home links housing records with repair, compliance, and resident workflows. Check plan capacity and confirm the Professional trial’s card requirement before choosing a plan.
Who it suits
Social Home suits landlords, housing operators, providers, and tenants needing connected housing operations. Its tools cover maintenance, resident communications, and bed-space management.
Plans and prices
Starter
5 properties · 30 rooms · 30 active tenants · Solo account (no additional seats)
Read 3 Oct 2026 · social-home.co.uk
Growth
15 properties · 120 rooms · 200 active tenants · 5 management seats
Read 3 Oct 2026 · social-home.co.uk
Professional
40 properties · 400 rooms · 750 active tenants · 15 management seats
Read 3 Oct 2026 · social-home.co.uk
Portfolio
100 properties · 1500 rooms · 3000 active tenants · 40 management seats
Read 3 Oct 2026 · social-home.co.uk
Enterprise
Custom properties · custom rooms · custom active tenants · custom management seats
Read 3 Oct 2026 · social-home.co.uk
On the record
- AI oversight
- The privacy policy says staff review AI recommendations that may affect housing, finances, or personal circumstances before action is taken.social-home.co.uk · read 3 Oct 2026
- AI providers
- The privacy policy names Groq (Llama), Google Gemini, DeepSeek, OpenRouter, OpenAI, and Retell AI as AI providers.social-home.co.uk · read 3 Oct 2026
- Integrations
- Zapier and third-party integrations are included from the Professional plan upward.social-home.co.uk · read 3 Oct 2026
- Maintenance
- Teams can raise, route, and follow repairs with responsibilities and evidence attached.social-home.co.uk · read 3 Oct 2026
- Migration
- The maker offers guided templates and file validation for importing property, tenant, and tenancy records, with scope depending on data and plan.social-home.co.uk · read 3 Oct 2026
- Mobile workforce
- The mobile workforce app supports visits, photos, notes, urgent updates, and offline inspection evidence.social-home.co.uk · read 3 Oct 2026
- Operations
- The platform connects property, tenant, rent, repair, compliance, and evidence workflows in a shared operating record.social-home.co.uk · read 3 Oct 2026
- Privacy compliance
- The privacy policy says it complies with UK GDPR and the Data Protection Act 2018.social-home.co.uk · read 3 Oct 2026
- Purpose
- Social Home combines rental search, housing services, and housing operations for landlords, operators, providers, and tenants.social-home.co.uk · read 3 Oct 2026
- Security
- The privacy policy lists encryption in transit and at rest, multi-factor authentication, regular security audits, role-based access controls, and secure backups.social-home.co.uk · read 3 Oct 2026
- Support
- The privacy policy directs support and privacy questions to Kunda House Limited by email or contact form.social-home.co.uk · read 3 Oct 2026
- Trial
- New housing providers receive a 30-day Professional trial; the pricing page says a card is required, while the housing software page says no card is required.social-home.co.uk · read 3 Oct 2026
