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Room Choice
What it is
Room Choice is web software for student housing operators handling leasing, billing, assignments, payments, and resident communication. Students can choose an exact unit and bed online, then complete applications, electronic signing, and payment. Billing automates scheduled charges, late fees, failed-payment retries, and balance tracking. A 24/7 resident portal lets residents view balances, pay, submit maintenance requests, and access documents. Operators can monitor occupancy, revenue, and operational metrics across properties and export portfolio reports. Listed integrations include Stripe for payments, Plaid for bank verification, and Dropbox Sign for e-signatures. Security details include AES-256 encryption at rest, TLS 1.3 in transit, MFA, SSO, role-based access, audit logging, daily backups, point-in-time recovery, and geographic redundancy. The maker lists PCI DSS-aligned payment processing and GDPR-compliant data handling, with SOC 2 Type II compliance in progress. Plans are month-to-month and cancellable with 30 days’ notice. Starter is $35 a month, Growth $25 a month, and Enterprise $15 a month; each is paid by the resident, not the operator.
For and against
For
- Exact bed selection and online leasing
- Automated billing and payment retries
- 24/7 resident self-service portal
- Portfolio occupancy and revenue reporting
- MFA, SSO, and role-based access
Against
- Listed prices are paid by residents
- SOC 2 Type II compliance is in progress
- Enterprise support tier is separate
- Plans require 30 days' cancellation notice
The verdict
Room Choice connects student leasing, resident payments, billing automation, and portfolio oversight in one web product. Its month-to-month plans and resident-paid pricing are clearly defined, while compliance status and support tiers vary by plan.
Who it suits
It is designed for student housing owner-operators and multi-property managers. Residents benefit from self-service payments, documents, and maintenance requests.
Plans and prices
Enterprise
2,000+ reservations/yr · credit card 2.75% + $0.50 · ACH Free
Read 29 Sep 2026 · roomchoice.com
Growth
300–2,000 reservations/yr · credit card 3% + $0.50 · ACH $3.00
Read 29 Sep 2026 · roomchoice.com
Starter
Under 300 reservations/yr · credit card 4% + $0.50 · ACH $4.00
Read 29 Sep 2026 · roomchoice.com
On the record
- Audit and recovery
- The security page describes audit logging, automated daily backups, point-in-time recovery, and geographic redundancy.roomchoice.com · read 29 Sep 2026
- Billing
- The platform automates scheduled payments, late fees, retries for failed payments, and balance tracking.roomchoice.com · read 29 Sep 2026
- By-the-bed leasing
- Students can select an exact unit and bed online and proceed through applications, e-signing, and payment.roomchoice.com · read 29 Sep 2026
- Compliance
- The maker lists PCI DSS-aligned payment processing and GDPR-compliant data handling, and says SOC 2 Type II compliance is in progress.roomchoice.com · read 29 Sep 2026
- Contracts
- The pricing page says plans are month-to-month, can be cancelled anytime with 30 days notice, and have no long-term contract.roomchoice.com · read 29 Sep 2026
- Integrations
- The maker identifies Stripe for payments, Plaid for bank verification, and Dropbox Sign for e-signatures.roomchoice.com · read 29 Sep 2026
- Intended users
- The maker describes the product as purpose-built for student housing operators, including owner-operators and multi-property managers.roomchoice.com · read 29 Sep 2026
- Portfolio tools
- Operators can view real-time occupancy, revenue, and operational metrics across properties and export portfolio-level reports.roomchoice.com · read 29 Sep 2026
- Pricing model
- Room Choice says operators pay no subscription or setup fee; residents pay a per-reservation booking fee that varies by annual volume.roomchoice.com · read 29 Sep 2026
- Purpose
- Room Choice is software built for student housing operators to manage leasing, billing, assignments, payments, and communication.roomchoice.com · read 29 Sep 2026
- Resident portal
- Residents can view balances, make payments, submit maintenance requests, and access documents through a self-service portal available 24/7.roomchoice.com · read 29 Sep 2026
- Security
- The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, and that the product supports MFA, SSO, and role-based access control.roomchoice.com · read 29 Sep 2026
- Support
- The pricing page lists ongoing support with Starter, priority support with Growth, and 24/7 priority support with Enterprise.roomchoice.com · read 29 Sep 2026
