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Smartsheet
Smartsheet · Bellevue, Washington, USA · founded 2005
What it is
Smartsheet is a work management platform for teams organizing projects and building solutions of different sizes. It offers grid, Gantt, calendar, table, board, and timeline views, with timeline available on Business and higher plans. Project tools include dashboards, reports, forms, formulas, workload tracking, and portfolios, though some capabilities depend on the plan. No-code automation includes 250 automations per month on Pro and unlimited automations on Business and higher. Built-in AI can generate formulas, analyze data, summarize content, and help build dashboards. Integrations include Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud. Connections to ChatGPT, Claude, Gemini, and Microsoft Copilot are described through the Smartsheet MCP Server. Security controls include role-based access, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring. Plans are paid, with a 30-day trial. Pro is $9 a month, billed at $9 per Member/month yearly or $12 monthly. Business is $19 a month, billed at $19 yearly or $24 monthly. The desktop app for Windows and Mac is deprecated and will be retired on or after January 6, 2027.
For and against
For
- Includes grid, Gantt, calendar, table, board, and timeline views.
- AI can generate formulas and summarize content.
- Business and higher plans include unlimited automations.
- Offers a 30-day trial.
Against
- There is no free plan.
- Some project capabilities are limited to higher plans.
- Pro is $9 a month; Business is $19 a month.
- The Windows and Mac desktop app is deprecated.
The verdict
Smartsheet brings project views, automation, AI features, and integrations into a work management platform. Review plan-specific capabilities and note that its desktop app is scheduled for retirement on or after January 6, 2027.
Who it suits
Smartsheet may suit people and teams tracking projects, as well as organizations managing complex solutions or large portfolios. It is aimed at users who need multiple work views, project tools, and workflow automation.
Plans and prices
Pro
1–10 Members · unlimited Contributors · 250 automations/month · 20 GB attachment storage
Read 7 Oct 2026 · smartsheet.com
Business
3+ Members · unlimited Guests and Contributors · unlimited automations · 1 TB attachment storage
Read 7 Oct 2026 · smartsheet.com
Enterprise
10+ Members · unlimited attachment storage · SAML-based SSO · portfolios
Read 7 Oct 2026 · smartsheet.com
Advanced Work Management
Custom solutions · includes Enterprise features plus Control Center, Dynamic View, Data Shuttle, Connectors, DataMesh, Calendar App, Pivot App, and Premium Support
Read 7 Oct 2026 · smartsheet.com
On the record
- AI
- Built-in AI features can generate formulas, analyze data, summarize content, and help build dashboards.smartsheet.com · read 7 Oct 2026
- AI integrations
- The integrations page describes connections to AI tools including ChatGPT, Claude, Gemini, and Microsoft Copilot through the Smartsheet MCP Server.smartsheet.com · read 7 Oct 2026
- Automation
- Smartsheet supports no-code automated workflows; Pro includes 250 automations per month, while Business and higher plans include unlimited automations.smartsheet.com · read 7 Oct 2026
- Automation rules
- Yessmartsheet.com · read 20 Sep 2026
- Compliance
- The Trust Center lists SOC 2, ISO 27001, GDPR, FedRAMP, and HIPAA (BAA); ISO 42001 is marked in progress.smartsheet.com · read 7 Oct 2026
- Data residency
- Smartsheet Regions lets customers choose data storage locations including the US, EU, or Australia.smartsheet.com · read 7 Oct 2026
- Desktop app
- The desktop app is available for Windows and Mac, but Smartsheet says it is deprecated and will be retired on or after January 6, 2027.help.smartsheet.com · read 7 Oct 2026
- Guest access
- Yessmartsheet.com · read 20 Sep 2026
- Integrations
- Smartsheet lists integrations including Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud.smartsheet.com · read 7 Oct 2026
- Intended users
- Smartsheet describes its audience as ranging from people and teams tracking projects to organizations managing complex solutions and large-scale portfolios.smartsheet.com · read 7 Oct 2026
- Limits
- The system requirements page states a 500,000-cell sheet limit, a 50 MB imported-file limit, and a maximum of 20,000 rows and 400 columns for standard sheets.help.smartsheet.com · read 7 Oct 2026
- Project tools
- Features include dashboards, reports, forms, formulas, workload tracking, and portfolios, with some capabilities limited to higher plans.smartsheet.com · read 7 Oct 2026
- Purpose
- Smartsheet provides tools for teams to manage projects and build solutions of different sizes and complexity.smartsheet.com · read 7 Oct 2026
- Security
- Smartsheet describes role-based access controls, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring.smartsheet.com · read 7 Oct 2026
- Support
- All plans include Help & Learning content, the Smartsheet Community, and web-based ticketing; premium support is included with Advanced Work Management.smartsheet.com · read 7 Oct 2026
- Task views
- boardsmartsheet.com · read 20 Sep 2026
- Time tracking
- Yessmartsheet.com · read 20 Sep 2026
- Work views
- The product includes grid, Gantt, calendar, table, board, and timeline views, with timeline view included in Business and higher plans.smartsheet.com · read 7 Oct 2026
