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ShiftCare
What it is
ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling tools handle recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live open shifts and control which staff can view and apply. The caregiver app includes schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification, and is available on iOS and Android. The service also supports EVV and a client portal. Listed integrations include Xero, QuickBooks Online, ADP, Paychex, and Viventium, connected through customers’ own subscriptions. Every plan includes live chat, onboarding, training, and webinars. Plans require at least five staff, and each person with a login counts as a user. Paid pricing starts at $8/user/mo (annual), with no free plan. A seven-day trial provides full access, requires no credit card, and does not automatically become a paid plan. Enterprise adds SSO, an open API, multi-entity governance, custom implementation, 24/7 support, and a dedicated customer success manager.
For and against
For
- Schedules recurring shifts and group rosters
- Caregiver app supports GPS location verification
- Includes a client portal and EVV support
- Seven-day full-access trial needs no credit card
Against
- No free plan
- Plans require at least five staff
- Each login, including caregiver logins, counts as a user
The verdict
ShiftCare brings scheduling and care documentation together with caregiver mobile tools and agency controls. Review the five-staff minimum and per-user billing when estimating plan needs.
Who it suits
ShiftCare is for in-home care agencies coordinating staff schedules, client information, and care records. It may suit teams that need caregiver mobile access and EVV support.
Plans and prices
Premium
Minimum 5 staff · 73 features
Read 4 Oct 2026 · shiftcare.com
Basic
Minimum 5 staff · 40 features
Read 4 Oct 2026 · shiftcare.com
Professional
Minimum 5 staff · 51 features
Read 4 Oct 2026 · shiftcare.com
Enterprise
For national providers and franchise groups
Read 4 Oct 2026 · shiftcare.com
On the record
- Caregiver app
- The caregiver app provides schedules, client details, care plans, care notes, shift clock-in and clock-out, and GPS location verification.shiftcare.com · read 4 Oct 2026
- Enterprise capabilities
- Enterprise includes SSO, an open API, multi-entity governance, custom implementation, 24/7 support, and a dedicated customer success manager.shiftcare.com · read 4 Oct 2026
- Integrations
- The pricing page lists Xero, QuickBooks Online, ADP, Paychex, and Viventium integrations, which connect to the customer's own subscriptions.shiftcare.com · read 4 Oct 2026
- Mobile platforms
- The caregiver app is available through the Apple App Store and Google Play.shiftcare.com · read 4 Oct 2026
- Open shifts
- Staff can view live job openings and apply, and agencies can configure which staff are eligible to see and apply for shifts.shiftcare.com · read 4 Oct 2026
- Plan limits
- All plans require at least five staff, and each person with a login—including caregivers—counts as a user.shiftcare.com · read 4 Oct 2026
- Purpose
- ShiftCare provides software for in-home care agencies to manage scheduling, client management, and care documentation.shiftcare.com · read 4 Oct 2026
- Scheduling
- The scheduling tool supports recurring shifts, group rosters, staff availability, and draft-and-publish scheduling.shiftcare.com · read 4 Oct 2026
- Security
- ShiftCare says sensitive information is securely stored and describes its caregiver app as HIPAA compliant.shiftcare.com · read 4 Oct 2026
- Support
- The pricing page says every plan includes live chat support, onboarding, training, and webinars.shiftcare.com · read 4 Oct 2026
- Trial
- The seven-day trial includes full access, requires no credit card, and does not automatically start a paid plan when it ends.shiftcare.com · read 4 Oct 2026