- Home
- Home Care Software
- Generations Homecare System
Generations Homecare System
Midland, Michigan, United States
What it is
Generations Homecare System is a cloud-hosted management platform for homecare agencies. It combines scheduling, electronic visit verification, reporting, billing, payroll, and client and caregiver management. Caregivers can verify shifts with GPS or a verified telephone, with visits checked in real time. The browser-based system works from networked PCs, Macs, tablets, and smartphones. Mobile apps for caregivers, office staff, clinicians, and clients are offered through the App Store, Google Play, and Amazon, but require an existing subscription. The Standard Software and Service plan costs $363 a month and includes three user licenses, one location, and unlimited caregivers and clients. Additional user licenses cost $30.25 each, and locations cost 121 USD each. The EVV add-on costs $25 a month, with additional visit verification fees. Integrations include QuickBooks, clearinghouse exports, ADP, Paychex, and others.
For and against
For
- Combines scheduling, billing, payroll, and reporting
- Supports GPS and telephone EVV
- Works across major desktop and mobile platforms
- Includes client and caregiver management
- Unlimited support and training
Against
- Standard plan starts at $363 monthly
- Extra users and locations cost more
- EVV adds $25 monthly plus fees
- Mobile apps require an existing subscription
The verdict
Generations gathers agency operations, EVV, documentation, and financial workflows in a browser-based service with companion apps. Agencies should account for subscription requirements and additional license, location, and EVV charges.
Who it suits
This system suits homecare administrators, schedulers, case managers, caregivers, and people receiving care. It is intended for agencies needing operational tools and compliance support.
Plans and prices
Electronic Visit Verification (EVV)
Additional visit-verification fees apply · state EVV aggregator interfaces · GPS or telephone verification · missed-visit alerts
Read 15 Oct 2026 · homecaresoftware.com
Standard Software and Service
Unlimited support and training · unlimited caregivers · unlimited clients · unlimited secure messaging
Read 15 Oct 2026 · homecaresoftware.com
On the record
- Acquisition
- HHAeXchange announced its acquisition of Generations Homecare System on July 8, 2024.globenewswire.com · read 15 Oct 2026
- API terms
- The API license is limited, revocable, non-transferable and for internal applications; API support is email-only and the company can change or charge for access later.homecaresoftware.com · read 15 Oct 2026
- Billing
- The system tracks approved hours, overtime and holiday pay and exports billing data to QuickBooks or a chosen clearinghouse.homecaresoftware.com · read 15 Oct 2026
- Client and caregiver management
- Client and caregiver records are kept together, with online applications and inquiry forms able to synchronize from an agency website.homecaresoftware.com · read 15 Oct 2026
- Cloud deployment
- The product is browser-based and hosted in the cloud, so it is intended to work from networked PCs, Macs, tablets and smartphones without local client maintenance.homecaresoftware.com · read 15 Oct 2026
- Company founding and scale
- Generations says it began in 2002; an acquisition announcement said it served more than 700 customers in 48 US states.globenewswire.com · read 15 Oct 2026
- Company history
- The company says Generations Homecare System has provided homecare software since 2002.homecaresoftware.com · read 7 Oct 2026
- Compliance
- The vendor says the system helps agencies stay HIPAA compliant and offers audit trails, user-based permissions, and secure documentation.homecaresoftware.com · read 7 Oct 2026
- Core tools
- Features include scheduling, electronic visit verification, reporting, billing, payroll, and client and caregiver management.homecaresoftware.com · read 7 Oct 2026
- Current availability
- A September 2024 independent comparison reported that new sign-ups were paused while HHAeXchange integrated Generations with Cashé, while existing customers could continue using it.shiftcare.com · read 15 Oct 2026
- Documentation
- The vendor maintains a public Document360 help center with security, support, acquisition and API articles, including videos and page-specific help.generations.document360.io · read 15 Oct 2026
- Electronic visit verification
- Caregivers can verify visits using GPS or a telephone, with real-time confirmation and missed-visit alerts.homecaresoftware.com · read 15 Oct 2026
- EVV
- Caregivers can verify shifts using GPS or a verified telephone, with real-time visit verification.homecaresoftware.com · read 7 Oct 2026
- Hosting
- The system is browser-based and cloud-hosted, with access from networked devices including PCs, Macs, tablets, and smartphones.homecaresoftware.com · read 7 Oct 2026
- Hosting security
- Servers are described as being in a US SSAE-16-compliant, SOC 3-audited data center with redundancy, encrypted backups, firewall protection and uptime monitoring.homecaresoftware.com · read 15 Oct 2026
- Integrations
- Listed integrations and interfaces include QuickBooks, QuickBooks Online, ADP, Paychex, Google Maps and state EVV aggregators.homecaresoftware.com · read 15 Oct 2026
- Intended users
- The system is designed for homecare administrators, schedulers, case managers, caregivers, and people receiving care.homecaresoftware.com · read 7 Oct 2026
- Languages
- The product listing states that English and Spanish are supported.g2.com · read 15 Oct 2026
