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Rosemark System
Ann Arbor, Michigan, United States
What it is
Rosemark System is home care management software for agencies coordinating caregivers, clients, billing, payroll, and operations. Scheduling handles recurring patterns, color-coded action tags, real-time collaboration, and matching by availability, skills, and authorization. The Caregiver App includes schedules, care notes, shift offers, task recording, GPS-enabled clock-ins and outs, and no-show alerts. Electronic visit verification connects with Sandata, HHAeXchange, Netsmart, and other state-approved aggregators. Billing supports electronic Medicaid claims, VA, long-term care insurance, and workers’ compensation workflows. Two-way QuickBooks integration covers billing and payroll, while payroll exports support Paychex, ADP, Viventium, and other providers. Rosemark describes dedicated servers, SSH protection, SSL RSA encryption, replicated backups, and third-party security services, and states that it is HIPAA compliant. Client portals, care documentation, and availability management are included. Starter targets small, startup, and private-pay agencies moving from paper or spreadsheets, but excludes Medicaid integrations. Starter costs $49 a month or $240, paid once for six months.
For and against
For
- Supports caregiver scheduling and matching
- Caregiver app includes GPS clock-ins
- Connects with state-approved EVV aggregators
- Offers QuickBooks billing and payroll integration
- Provides phone and email support
Against
- Starter excludes Medicaid integrations
- Starter onboarding is self-guided
- Enterprise and Standard pricing requires contact
- Six-month plan costs $240, paid once
The verdict
Rosemark covers care delivery and agency administration across web, mobile, and Windows platforms. Agencies needing Medicaid integrations must move beyond Starter.
Who it suits
Rosemark suits home care agencies managing schedules, caregiver documentation, EVV, billing, payroll, and client services. Starter is aimed at small, new, and private-pay agencies.
Plans and prices
Rosemark Starter Month-to-Month
For small home care agencies · private-pay business · no long-term contract · Medicaid integrations not included
Read 5 Oct 2026 · rosemarksystem.com
Rosemark Starter 6-Month Plan
For small home care agencies · private-pay business · Medicaid integrations not included
Read 5 Oct 2026 · rosemarksystem.com
Rosemark Enterprise
Enterprise features shown on pricing page · $250 required, non-refundable setup and onboarding; subscription not included
Read 5 Oct 2026 · rosemarksystem.com
Rosemark Standard
Standard features shown on pricing page · $250 required, non-refundable setup and onboarding; subscription not included
Read 5 Oct 2026 · rosemarksystem.com
On the record
- Billing and payroll
- The system offers two-way QuickBooks integration for billing and payroll, electronic Medicaid billing, and VA, long-term care insurance, and workers’ compensation billing workflows.rosemarksystem.com · read 5 Oct 2026
- Care delivery
- Scheduling includes recurring patterns, color-coded action tags, real-time collaboration, and caregiver-client matching by availability, skills, and authorization.rosemarksystem.com · read 5 Oct 2026
- Caregiver app
- The Caregiver App supports schedules, client care notes, shift offers, task recording, GPS-enabled clock-ins and outs, and no-show alerts.rosemarksystem.com · read 5 Oct 2026
- Compliance
- Rosemark states that it is HIPAA compliant and that its EVV supports compliance with the 21st Century Cures Act in many states.rosemarksystem.com · read 5 Oct 2026
- EVV integrations
- Rosemark says its EVV integrates with Sandata, HHAeXchange, Netsmart, and other state-approved aggregators.rosemarksystem.com · read 5 Oct 2026
- Onboarding
- Starter includes self-guided training, with options for one training session for + $50 or five sessions for + $200.rosemarksystem.com · read 5 Oct 2026
- Payroll exports
- Rosemark says payroll data can be exported for Paychex, ADP, Viventium, and other providers.rosemarksystem.com · read 5 Oct 2026
- Purpose
- Rosemark is home care management software for agencies, supporting caregiver scheduling, operations, payors, outcomes, and data.rosemarksystem.com · read 5 Oct 2026
- Security
- Rosemark describes dedicated servers, SSH password protection, SSL RSA encryption, routine replicated backups, and third-party network and cyber security services.rosemarksystem.com · read 5 Oct 2026
- Starter audience
- The Starter package is aimed at small, startup, and new agencies, especially private-pay agencies moving from paper files or spreadsheets.rosemarksystem.com · read 5 Oct 2026
- Starter limitation
- Rosemark Starter does not include Medicaid integrations; the page says agencies can upgrade to Standard or Enterprise for Medicaid integrations.rosemarksystem.com · read 5 Oct 2026
- Support
- Rosemark describes phone and email technical support with 24/7 availability and a dedicated customer service representative.rosemarksystem.com · read 5 Oct 2026
