Best ServiceNow HR Service Delivery Alternatives in 2026
Updated
20 apps from case management software ranked against ServiceNow HR Service Delivery on the same published basis.
- 1ServiceNow HR Service Delivery vs IntegrityLog
- 2ServiceNow HR Service Delivery vs Pega Investigative Case Management
- 3ServiceNow HR Service Delivery vs Collaborate
- 4ServiceNow HR Service Delivery vs Socianote
- 5ServiceNow HR Service Delivery vs Bonterra Case Management
- 6ServiceNow HR Service Delivery vs Civica Complaints Management
- 7ServiceNow HR Service Delivery vs Appian Case Management
- 8ServiceNow HR Service Delivery vs Neocase HR Case Management
- 9ServiceNow HR Service Delivery vs Case Closed Software
- 10ServiceNow HR Service Delivery vs CORE Search
- 11ServiceNow HR Service Delivery vs FAMCare
- 12ServiceNow HR Service Delivery vs Ethico Case Management
- 13ServiceNow HR Service Delivery vs Casebook
- 14ServiceNow HR Service Delivery vs Primero
- 15ServiceNow HR Service Delivery vs FaceUp Employee Relations
- 16ServiceNow HR Service Delivery vs NAVEX EthicsPoint Incident Management
- 17ServiceNow HR Service Delivery vs SpeakUp Report
- 18ServiceNow HR Service Delivery vs Zinc
- 19ServiceNow HR Service Delivery vs Safecall Investigation Case Management
- 20ServiceNow HR Service Delivery vs Sodales Employee Relations
ServiceNow HR Service Delivery alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | IntegrityLog | 9.0 | Android, iOS, Web | ||
| 2 | Pega Investigative Case Management | 8.8 | Web, iOS, Android | ||
| 3 | Collaborate | 8.8 | Android, API, iOS, Web | ||
| 4 | Socianote | 8.8 | Free plan | $99/mo | Android, iOS, Web |
| 5 | Bonterra Case Management | 8.7 | Web, iOS | ||
| 6 | Civica Complaints Management | 8.7 | Android, API, iOS, Web | ||
| 7 | Appian Case Management | 8.6 | Web, iOS, Android | ||
| 8 | Neocase HR Case Management | 8.6 | Android, API, iOS, Web | ||
| 9 | Case Closed Software | 8.6 | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows | ||
| 10 | CORE Search | 8.6 | Free plan | Free | Android, iOS, Web |
| 11 | FAMCare | 8.5 | Android, API, iOS, self-hosted, Web | ||
| 12 | Ethico Case Management | 8.5 | Web, iOS, Android | ||
| 13 | Casebook | 8.5 | No | $29/mo | Android, API, iOS, Mac, Web, Windows |
| 14 | Primero | 8.5 | Free plan | $687.50/mo | Android, API, iOS, self-hosted, Web |
| 15 | FaceUp Employee Relations | 8.4 | Android, iOS, Web | ||
| 16 | NAVEX EthicsPoint Incident Management | 8.4 | Android, iOS, Web | ||
| 17 | SpeakUp Report | 8.3 | Android, API, iOS, Web | ||
| 18 | Zinc | 8.3 | No | £995/mo | Web, iOS, Android |
| 19 | Safecall Investigation Case Management | 8.3 | Android, iOS, Web | ||
| 20 | Sodales Employee Relations | 8.2 | Android, API, iOS, Web |
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Questions about ServiceNow HR Service Delivery alternatives
What is the best alternative to ServiceNow HR Service Delivery?
IntegrityLog, number 1 in case management software with a score of 9.0 out of 10. The others here: Pega Investigative Case Management, Collaborate, Socianote and 16 more.
What is the best free alternative to ServiceNow HR Service Delivery?
Socianote is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.

































