Salesforce for Restaurants

iPhone + Android

7.4No. 1 of 26
in Restaurant CRM Software

Recognised40% of the score20
Phone app26% of the score100
Documented20% of the score100
Free plan14% of the score30

Free plan: No
Paid plans from: $25/mo
Runs on: Android, api, iPhone, Web

Summary

Salesforce for Restaurants is ranked #1 of 26 in restaurant CRM software on Samsung Mobile US Press. It runs on Android, API, iOS, Web. Paid plans start at $25/mo.

Salesforce for Restaurants plans and pricing

All plans

Salesforce Starter $25/mo Billed monthly or annually; starting price; transaction fees apply Per user · lead, account, contact, and opportunity management · dynamic email marketing and analytics · built-in sales flows and lead routing · connected Slack conversations salesforce.com · 30 Sept 2026

Marketing Cloud Next Growth Edition $1,500/mo Billed annually Per org · Agentforce campaign creation · multi-channel journeys · forms and landing pages salesforce.com · 30 Sept 2026

Marketing Cloud Next Advanced Edition $3,250/mo Billed annually Per org · Agentforce campaign creation · path experimentation · two-way SMS and WhatsApp conversations salesforce.com · 30 Sept 2026

Salesforce Personalization $8,000/mo Billed annually Per org · Agentforce personalization decisioning · web, mobile app, and email personalization · product and content recommendations salesforce.com · 30 Sept 2026

Marketing Intelligence $10,000/mo Billed annually Per org · Agentforce paid media optimization · AI campaign summaries · data enrichment and visualizations salesforce.com · 30 Sept 2026

Loyalty Management $20,000/mo Billed annually Per org · Agentforce loyalty promotion creation · CRM loyalty analytics · dynamic promotions management salesforce.com · 30 Sept 2026

Compared on restaurant CRM software

Guest profiles: Yessalesforce.com
Visit history: Yessalesforce.com
Guest segmentation: Yessalesforce.com
Communication channels: email_and_smssalesforce.com
POS integration: Yessalesforce.com

Facts

Purpose: Salesforce for Restaurants connects guest data, marketing, loyalty, AI-powered service, and franchise operations around a single guest profile.salesforce.com · 29 Sept 2026
Guest data: It unifies guest identity across POS, loyalty, apps, and service to support segmentation, personalized campaigns, and insights.salesforce.com · 29 Sept 2026
Marketing: The restaurant page describes triggered personalized campaigns, including geo-targeted offers, occasion-based messages, and app push notifications.salesforce.com · 29 Sept 2026
Loyalty: The page says AI-powered loyalty can identify at-risk members and launch re-engagement journeys automatically.salesforce.com · 29 Sept 2026
Guest service: Agentforce Guest Service Agents are described as handling order modifications, order-status requests, complaints, and menu FAQs around the clock across chat, SMS, voice, WhatsApp, and email.salesforce.com · 29 Sept 2026
Franchise operations: The page describes onboarding, compliance tracking, operational updates, performance analytics, and real-time insights for franchise HQ teams and operators.salesforce.com · 29 Sept 2026
Integration approach: The page says Data 360 and MuleSoft unify POS, loyalty, and service data, and that Headless360 can deploy Agentforce in an existing app, kiosk, and drive-thru without replacing those systems.salesforce.com · 29 Sept 2026
Auditability: The page says guest-service interactions are logged and timestamped and AI decisions are auditable.salesforce.com · 29 Sept 2026
Security and compliance: Salesforce's trust and compliance documentation describes service architecture, security and privacy audits and certifications, and applicable administrative, technical, and physical controls.salesforce.com · 29 Sept 2026
Support and sales: The restaurant page offers a demo and a request-a-call form to speak with an expert.salesforce.com · 29 Sept 2026
Pricing: The restaurant page does not list a price; Salesforce's retail pricing page says “Contact for Pricing” for its two Retail Cloud POS pricing models.salesforce.com · 29 Sept 2026
Mobile access: Salesforce Help says the Salesforce mobile app is the supported UI for iPhones and Android devices and links to its App Store and Google Play downloads.help.salesforce.com · 29 Sept 2026
Integrations: The restaurant page names POS, loyalty, apps, and service as data sources, and promotes MuleSoft for connecting systems; it does not name specific POS vendors.salesforce.com · 30 Sept 2026
Security and trust: Salesforce says it builds security into its platform and identifies security, privacy, and compliance as platform capabilities; its security site describes customer trust as a commitment to protecting data and privacy.salesforce.com · 30 Sept 2026
Support: The restaurant page invites prospective customers to watch a demo or request a call with an expert.salesforce.com · 30 Sept 2026
Audience: The described franchise capabilities address restaurant brands coordinating headquarters and franchise operators, including QSR and casual dining brands.salesforce.com · 30 Sept 2026
Pricing availability: The restaurant page does not state a Salesforce for Restaurants package price; linked Salesforce products have separately listed prices, including annual-billed Loyalty Management at $20,000 USD per org per month.salesforce.com · 30 Sept 2026
Company history: Salesforce says it opened in 1999 and began bringing CRM software to the cloud.salesforce.com · 30 Sept 2026