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Per Diem

What it is

Per Diem is restaurant CRM and marketing software that uses customer and Square POS data to help merchants encourage repeat business. Its CRM tracks revenue, returning customers, and customers at risk, with Square orders and customer information syncing automatically. The platform identifies customer segments, and merchants can send a win-back offer from a customer profile without setting up a campaign. Marketing options include targeted SMS, push notifications, email, and in-app banners. Olivia, its marketing copilot, answers sales questions and recommends campaigns based on performance and customer behavior. Per Diem also provides branded web ordering and custom iOS and Android apps for pickup, delivery, catering, and group orders, with Square Loyalty support. It is available on Android, iOS, and the web, and the maker lists integrations with Square, DoorDash, Gamsa, and Instagram. Bundled and À la carte CRM plans each include up to 5,000 customer profiles per location. Bundled costs $49 a month; À la carte costs $99 a month. There is no free plan. Separate plans cover ordering and SMS and email credits.

For and against

For

  • Customer and order data sync automatically from Square
  • Win-back offers can be sent from customer profiles
  • Includes push, email, SMS, and in-app banners
  • CRM plans include up to 5,000 profiles per location

Against

  • There is no free plan
  • Bundled CRM costs $49 a month
  • À la carte CRM costs $99 a month

The verdict

Per Diem combines Square-linked customer insights and marketing with branded ordering options. Its CRM plans have per-location profile limits, and the product has no free plan.

Who it suits

Per Diem is aimed at restaurants using Square, including coffee shops, cafes, bakeries, boba shops, and quick-service brands. It may suit merchants seeking customer insights, marketing tools, or branded ordering apps.

Plans and prices

Starter

$99a month

iOS & Android · web & QR ordering · delivery, catering & group ordering · gift cards, promos & discounts

Pro Plus

$199a month

Everything in Starter · Marketing CRM · referrals, gamification & streaks · customer segmentation & automations

Premium

$499a month

Everything in the Pro plan · custom domain for web ordering · premium customer support

Every plan, in full

On the record

AI marketing
Its Olivia marketing copilot answers questions about sales and recommends campaigns based on performance and customer behavior.tryperdiem.com · read 29 Sep 2026
Customer insights
Its CRM tracks revenue, returning customers, and customers at risk, with data updated automatically from Square.tryperdiem.com · read 29 Sep 2026
Customer profile limit
The Bundled and À la carte CRM plans each include up to 5,000 customer profiles per location.tryperdiem.com · read 29 Sep 2026
Customer segments
The product analyzes customer behavior to identify valuable customers, customers who may lapse, and opportunities to build loyalty.tryperdiem.com · read 29 Sep 2026
Intended customers
The maker describes the platform as built for restaurants and specifically lists coffee shops, cafes, bakeries, boba shops, and quick-service brands using Square.tryperdiem.com · read 29 Sep 2026
Marketing channels
Per Diem describes targeted SMS campaigns and offers push notifications, email, and in-app banners across its marketing products.tryperdiem.com · read 29 Sep 2026
Ordering features
Per Diem provides branded web ordering and custom iOS and Android apps with pickup, delivery, catering, and group orders.tryperdiem.com · read 29 Sep 2026
Other integrations
The maker describes partnerships and integrations with Square, DoorDash, Gamsa, and Instagram.tryperdiem.com · read 29 Sep 2026
POS integration
Yestryperdiem.com · read 20 Sep 2026
Product
Per Diem turns restaurant customer and Square POS data into insights and personalized marketing designed to drive repeat business.tryperdiem.com · read 29 Sep 2026
Security and privacy
Per Diem says it uses industry-standard security measures and encrypts payment information handled through its payment gateway partners.tryperdiem.com · read 29 Sep 2026
Square integration
Square data, including orders and customers, syncs automatically, and Per Diem also supports Square Loyalty.tryperdiem.com · read 29 Sep 2026
Paid from
49tryperdiem.com · read 20 Sep 2026
Support
The maker lists support by phone at +1 (929) 529-7018 and email at [email protected].tryperdiem.com · read 29 Sep 2026
Win-back offers
Merchants can send a win-back offer directly from a customer profile without building a campaign.tryperdiem.com · read 29 Sep 2026

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