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Make a Rezzy Guest CRM
What it is
Make a Rezzy Guest CRM is the guest-management component of a booking platform built for independent restaurants. Every booking adds visits, spend, dietary needs, notes, and tags to a guest profile. The CRM is included with every account, with no premium tier or add-on fee. Restaurants can export guest records, contact details, and marketing consent as a CSV or spreadsheet, and run one-off email campaigns or automations with up to 1,000 marketing emails included each month.
A pre-shift brief can highlight regulars, first-time guests, VIPs, allergies, dietary needs, and special requests for each service. Connecting Square can open a check when a booking is seated, mark it complete after payment, and record the total as guest spend. A Spektrix integration is designed for theatre venues with restaurants, but its documentation says it has not yet been rolled out to operator accounts. Management is available through a web app and Android and iOS apps. The listed price is $1.25 a month per seated cover, capped at $125/month, with no subscription or setup fee. A free trial is available.
For and against
For
- Guest CRM is included in every account
- Exports include guest details and marketing consent
- Includes up to 1,000 marketing emails monthly
- Management apps are available on Android and iOS
- No subscription or setup fee
Against
- Price is charged per seated cover
- Monthly charge is capped at $125/month
- Spektrix integration has not rolled out to operators
The verdict
Make a Rezzy Guest CRM ties guest profiles and email marketing to restaurant bookings, with tools for preparing each service. Check the per-cover billing and the current availability of any integration you need.
Who it suits
The CRM suits independent restaurants that want guest records, email marketing, and service briefs as part of their booking platform. Its guest information tools may also suit venues that use Square for payments.
Plans and prices
Per seated cover
All features included · CRM included · 1,000 marketing emails per month
Read 21 Oct 2026 · makearezzy.com
Make a Rezzy
capped at $125/month · no subscription · no setup fee
Read 30 Sep 2026 · makearezzy.com
On the record
- AI email tools
- The campaign tools can propose campaign ideas from booking data and draft editable marketing emails using AI.makearezzy.com · read 21 Oct 2026
- API documentation
- The API reference is linked from the help article and described as providing requests with curl, Python and JavaScript examples.makearezzy.com · read 21 Oct 2026
- API limits
- API clients are limited to 120 requests per minute, and API bookings cannot overbook, skip deposits, choose tables or change booking times.makearezzy.com · read 21 Oct 2026
- Booking workflow
- The system offers a booking widget, booking page, diary, floor plan, deposits, event ticketing, reviews and analytics alongside its CRM.makearezzy.com · read 21 Oct 2026
- Company headquarters and size
- LinkedIn lists the company headquarters as London, England and company size as 2–10 employees.uk.linkedin.com · read 21 Oct 2026
- Company legal name
- Companies House lists the company as MAKE A REZZY LTD, a private limited company incorporated on 29 October 2024.find-and-update.company-information.service.gov.uk · read 21 Oct 2026
- Contracts
- Make a Rezzy states that there are no contracts and customers can cancel anytime.makearezzy.com · read 30 Sep 2026
- CRM inclusion
- The guest CRM is included in every account with no premium tier or add-on fee.makearezzy.com · read 30 Sep 2026
- Data protection
- The DPA states that servers are hosted in UK data centres and that Make a Rezzy follows UK GDPR data-protection requirements.makearezzy.com · read 30 Sep 2026
- Documentation and support
- The help center contains setup and feature guides, and says support replies within one working day.makearezzy.com · read 21 Oct 2026
- Email allowance
- The CRM product page says up to 1,000 marketing emails per month are included.makearezzy.com · read 21 Oct 2026
- Email automations
- Automations can send welcome, win-back, loyalty and VIP emails when opted-in guests match configured criteria.makearezzy.com · read 21 Oct 2026
- Email campaigns
- Restaurants can send or schedule branded marketing campaigns to opted-in guests and review delivery counts and unsubscribes.makearezzy.com · read 21 Oct 2026
- Email consent
- Marketing consent is captured through an unticked booking opt-in, and the service rechecks consent when an email is sent.makearezzy.com · read 21 Oct 2026
- Email marketing
- The CRM supports one-off campaigns and automations, with up to 1,000 marketing emails included each month.makearezzy.com · read 30 Sep 2026
- Extensibility
- API keys can be configured as read-only, limited, full or custom, and revoked by the account owner or administrator.makearezzy.com · read 21 Oct 2026
- Google Play listing
- The opened Google Play listing showed 50+ downloads but did not display a rating or rating count.play.google.com · read 21 Oct 2026
- Guest export
- Filtered or complete guest lists can be exported as CSV with contact information, preferences, tags, visits, spend and marketing consent details.makearezzy.com · read 21 Oct 2026
