SafetyCulture (now Mitti)

SafetyCulture, now Mitti, is a frontline operations platform for coordinating workflows and operational data across sites and shifts. Teams can digitize checklists, conduct inspections and audits, record details, and create shareable reports. Users can assign tasks and report observations, hazards, near misses, and incidents. Other capabilities include investigations, training, workplace messages, document management, assets, sensors, lone-worker tools, analytics, and procurement. Inspections can be completed offline on mobile devices and tablets, with autosave and syncing when connected. Mitti is available through Android and iOS apps and in a browser. Its Free plan supports up to 10 seats and five active inspection templates. Premium costs $24 per seat per month when billed annually, excluding applicable taxes; monthly billing is $29 per seat per month, also excluding applicable taxes. Integrations such as Power BI, Tableau, Zapier, Power Automate, Google Calendar, Outlook, Geotab, and Samsara require Premium or Enterprise. Mitti states that it is ISO 27001:2022 certified and SOC 2 Type II audited, and that customer data is encrypted at rest and in transit.

Mitti combines inspections and issue reporting with a wider set of frontline operations tools. Check the free plan’s seat and template limits and the paid-plan requirement for integrations against your team’s needs.

Mitti may suit teams that coordinate operational work across sites and shifts, especially those conducting inspections, audits, and issue reporting. Its offline mobile inspections may be useful where teams need to record work without a connection.

Overview

SafetyCulture, now Mitti, is a frontline operations platform for teams coordinating work across sites and shifts. It is best suited to organizations that want inspections tied to issue follow-up and other operations workflows, rather than a checklist tool alone. Its broad feature set is useful, but the free plan’s caps and the paid-plan requirement for integrations narrow its appeal for smaller teams.

Digitized checklists support inspections and audits, with captured details turned into shareable reports. Teams can also assign tasks and report hazards, near misses, incidents and other observations. Mobile and tablet inspections work offline, autosave and sync when connectivity returns, which helps teams working in places with unreliable service.

Mitti’s scope extends to investigations, training, workplace messages, document management, assets, sensors, lone-worker tools, analytics and procurement. The company says it began as SafetyDocs in 2004, introduced iAuditor in 2012 and opened its Sydney headquarters in 2014. It reports more than two million users, 80,000 organizations and customers in 190 countries.

Key features

• Inspections and audits: Custom forms, photo annotations, offline completion and shareable reports give field teams ways to document checks and preserve their results. This is a stronger fit for recurring, distributed inspections than for teams that only need a simple list.
• Issue follow-up: Users can report observations, hazards, near misses and incidents, then assign tasks and corrective actions. Connecting findings with follow-up makes the platform more useful for operational accountability than inspection capture alone.
• Broader operations tools: Investigations, training, messages, document management, assets, sensors, lone-worker tools, analytics and procurement extend the platform beyond inspection work. That breadth may reduce tool sprawl for teams that need several of these capabilities, but can be unnecessary overhead for a narrowly focused use case.
• Integrations and security: Power BI, Tableau, Zapier, Power Automate, Google Calendar, Outlook, Geotab, Samsara, HR systems and a public API are available on Premium or Enterprise. Mitti states that it is ISO 27001:2022 certified and SOC 2 Type II audited, and that customer data is encrypted at rest and in transit. Data at rest is held in AWS data centers in the United States, Ireland and Australia, generally based on organization creation date and IP proximity.

Pricing

Mitti uses a freemium model, with a free plan, a free trial and paid plans from $24/user/mo (annual). The Free plan costs nothing and allows up to 10 seats, 300 AI credits per seat per month and five active inspection templates. It includes basic analytics, training, tasks, issue reporting and data history. Those caps make it a reasonable way for a small team to start, but the seat and template ceilings could constrain broader rollouts.

Premium (annual) is $24 a year, billed at $24 per seat per month annually, excluding applicable taxes. It removes seat and active-template limits, raises the allowance to 500 AI credits per seat per month, and adds advanced analytics and training, integrations and SSO. Premium (monthly) is $29 a month, billed at $29 per seat per month, also excluding applicable taxes, with the same stated features and limits. Annual billing has the lower monthly seat rate, while monthly billing costs more for the flexibility of a month-to-month term.

Enterprise has custom pricing and site-based pricing. It includes 800 AI credits per seat per month, enterprise user management, enforced login controls, SCIM provisioning, 24/7 priority support, a 99.9% uptime commitment, an advanced integrations builder and a sandbox environment. It is the relevant tier for organizations needing those controls or support commitments; smaller teams may find Premium sufficient.

Platforms

Mitti is available on Android, iOS and the web. Offline inspections on mobile and tablet autosave and sync when connectivity returns, a practical advantage for field work away from reliable networks.

Who it's for

Mitti suits multi-site teams that need inspections, issue reporting and task follow-up alongside other frontline operations tools. It is less compelling for buyers seeking only a basic checklist workflow, or for teams that need integrations but cannot move beyond the free tier.

Pros and cons

• Pro: Inspections connect to follow-up. Teams can report issues, assign tasks and use corrective actions in the same platform, keeping operational findings tied to next steps.
• Pro: Offline inspection support. Mobile and tablet inspections autosave and sync, helping teams continue checks when a connection is unavailable.
• Pro: Multiple operational tools in one platform. Training, investigations, assets, messages and other capabilities can serve teams whose needs reach beyond audits.
• Con: The free tier is capped. Ten seats and five active templates can be limiting for larger deployments or teams with many inspection workflows.
• Con: Integrations require a paid plan. Teams relying on connected reporting or workflow tools must budget for Premium or Enterprise.
• Con: Enterprise requires a custom quote. Buyers cannot compare its price from a published rate, which makes budgeting less direct.

Alternatives

For a focused comparison across inspection tools, browse Inspection Software, or compare adjacent categories in Checklist Software, Inspection Management Software, Audit Management Software and Training Management Software.

• MaintainX offers a free Basic plan with unlimited work orders and procedures, so it is worth considering when work-order volume is central to the choice.
• Lumiform is a paid option with a Professional plan available by quote and unlimited templates and queries; consider it if those form limits are a priority.
• GoAudits has a Starter plan at $10 a month with annual billing, shown per user per month, and limits including 10 checklist templates; consider it if that paid entry tier matches your inspection scale.
• InspectWrk (formerly Inspectly360) offers a 14-day free trial with a mobile app, custom checklist builder and PDF reports; consider it if a time-limited trial is useful for evaluating those workflows.
• HammerTech provides free subcontractor access through the general contractor managing a project, a model that may suit subcontractors on managed projects.
• zInspector is another freemium option.
• Pervidi offers a tailored-quote Growing Operations plan for 20–100 users, a potential fit for teams in that range seeking automated workflows and alerts.
• Property Inspect has a Solo plan at $49 a month for one user and 100 properties, with limited inspections, branded reports and email support; consider it for a single-user property workflow.

Verdict

Choose Mitti if your team needs inspections linked to issue reporting and follow-up, with room to bring other frontline operations workflows into the same platform. Its offline inspections and broad toolkit are meaningful advantages for distributed teams. Look elsewhere if you need only a basic checklist app, or if free-plan limits and paid-only integrations do not fit your budget.