ROCC Core
Brighton, East Sussex, United Kingdom
What it is
ROCC Core is a cloud housing repairs and maintenance suite for responsive, planned, cyclical, emergency and major works. It includes the ROCC Plus Focus, Diagnose and Resolve bolt-ons, and manages operational information in real time for residents, operatives and contractors. The software can be tailored to an organisation’s needs and connects through API connectors to housing management, finance, CRM, asset and compliance, supply chain, mobile and scheduling systems. ROCC describes the software as designed for housing associations, maintenance contractors and local authorities. It supports web, Android and iOS, and can run on phones and tablets. The published cloud packages include all ROCC Core modules, hosting, monitoring, implementation consultancy, training and reactive support. Monthly prices range from £2,850 a month for up to 50 users to £30,000 a month for up to 2,000 users, with a minimum initial term of 12 months. Pricing excludes VAT, uses full user brackets and begins at project start. The G-Cloud listing says a free trial is unavailable. ROCC says customer data is encrypted in transit and held in a private cloud with UK data-centre replication.
For and against
For
- Covers responsive, planned and emergency works
- Includes Focus, Diagnose and Resolve bolt-ons
- Runs on web, Android and iOS
- Packages include implementation, training and reactive support
- Data is replicated to a secondary UK site
Against
- No free trial is available
- Minimum initial contract term is 12 months
- Pricing excludes VAT
- Charges begin at project start
The verdict
ROCC Core is a broad housing repairs suite with mobile support, integrations and implementation services in its cloud packages. Review the user brackets, VAT exclusion and contract term when considering its listed monthly pricing.
Who it suits
ROCC Core is intended for housing associations, maintenance contractors and local authorities managing housing works. It may suit organizations needing real-time operational information and connections to housing, finance or scheduling systems.
Plans and prices
ROCC Core Cloud Suite — up to 50 users
Up to 50 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 100 users
Up to 100 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 200 users
Up to 200 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 300 users
Up to 300 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 500 users
Up to 500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 1,000 users
Up to 1,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 1,500 users
Up to 1,500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
ROCC Core Cloud Suite — up to 2,000 users
Up to 2,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included
Read 4 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
On the record
- Customisation
- ROCC says the suite can be tailored to an organisation’s specific needs and requirements.rocc.com · read 4 Oct 2026
- Included products
- ROCC Core includes the ROCC Plus bolt-ons Focus, Diagnose and Resolve.rocc.com · read 4 Oct 2026
- Integrations
- ROCC’s API connectors provide real-time integration for housing management, finance, CRM, asset and compliance, supply chain portals, mobile and scheduling systems.rocc.com · read 4 Oct 2026
- Intended users
- ROCC describes its housing software as designed for housing associations, maintenance contractors and local authorities.rocc.com · read 4 Oct 2026
- Mobile support
- ROCC says its software can run on mobile phones and tablets and supports Android and iOS.rocc.com · read 4 Oct 2026
- Pricing conditions
- The published G-Cloud pricing says costs exclude VAT, users are purchased in full “up to” brackets, and monthly charges begin at project start.assets.applytosupply.digitalmarketplace.service.gov.uk · read 4 Oct 2026
- Purpose
- ROCC Core is a cloud housing repairs and maintenance suite for end-to-end management of responsive, planned, cyclical, emergency and major works.rocc.com · read 4 Oct 2026
- Real-time operations
- The suite manages and monitors data in real time and provides relevant information to residents, operatives and contractors.rocc.com · read 4 Oct 2026
- Security
- ROCC says customer data is held in a private secure cloud, encrypted in transit, and stored in a London data centre with replication to a secondary UK site in Maidenhead.rocc.com · read 4 Oct 2026
- Support and resilience
- ROCC describes 24/7 proactive infrastructure monitoring, a 100% infrastructure uptime guarantee, and recovery time objectives within one hour with recovery points within 15 minutes or less.rocc.com · read 4 Oct 2026
- Trial availability
- The G-Cloud service listing states that a free trial is not available.applytosupply.digitalmarketplace.service.gov.uk · read 4 Oct 2026
