Proof Restoration OS

Proof Restoration OS is a cloud-based field service platform for restoration and other trade-based service companies. Its operations tools include CRM, job management, crew scheduling, insurance document generation, fleet tracking, payroll, and analytics. Proof Vision uses thermal imaging, ultrasonic sonar, moisture mapping, and computer vision to identify damage and create scopes. Proof Dispatch answers calls, qualifies leads, creates jobs, and ranks crews by distance, certifications, and workload. Proof Pulse connects businesses with vetted subcontractors based on trade, proximity, and availability. Launchpad lists Xactimate ESX import and export; Engine includes one-click creation of seven IICRC document types and exports for TPA or carrier portals. The free Proof Pulse plan lists two seats, while paid plans start at $997 a month for Launchpad. Paid plans have monthly call, SMS, and AI quotas, with overages charged at graduated rates. The pricing terms include a 12-month initial term and 30-day cancellation notice. Proof says tenant data sent for AI processing is not used to train models and may be processed by OpenAI.

Proof Restoration OS brings field operations, insurance paperwork, dispatch, and subcontractor matching into one platform. Consider the paid-plan quotas and contract terms alongside the listed tools.

It is aimed at restoration, roofing, plumbing, HVAC, electrical, and other trade-based service companies. Its field, insurance-document, dispatch, and subcontractor tools may suit operators managing jobs and crews.

Proof Restoration OS is a field-service platform for restoration and other trade contractors. It is best suited to teams that need insurance workflows alongside job operations and damage scoping. Its broad toolset comes with substantial monthly commitments, usage quotas and a 12-month initial term.

Overview

Proof AI, Inc. brings CRM, job management, crew scheduling, fleet tracking, payroll and analytics together with field documentation and insurance workflows. That breadth can reduce the need to coordinate these functions across separate systems, particularly for restoration businesses handling claims. Roofing, plumbing, HVAC and electrical contractors are also among its intended users.

Proof Vision combines thermal imaging, ultrasonic sonar, moisture mapping and computer vision to identify damage and create scopes. Proof Dispatch handles calls around the clock, qualifies leads, creates jobs and ranks crews by distance, certifications and workload. Proof Pulse connects businesses with vetted subcontractors, matching work by trade, proximity and availability. More options are collected in Restoration Management Software.

Key features

• Insurance workflows: Proof Engine includes one-click generation of all seven IICRC document types and exports for TPA or carrier portals. That makes it the clearest fit for restoration teams that routinely prepare claim paperwork, though its $2,497 monthly price is a significant threshold.
• Damage scoping: Vision analysis allowances vary from 50 per month on the free Proof Pulse plan to 10,000 on Engine Pro. The larger plans suit heavier field volume, but teams should match the quota to expected use rather than pay for unused capacity.
• Dispatch and subcontractors: Dispatch’s lead qualification and crew ranking can help coordinate inbound work, while Pulse adds subcontractor matching. Paid plans impose monthly call, SMS and AI quotas; overages use graduated rates, with charges reflected in the billing portal and invoices.
• Estimate integration: Launchpad includes Xactimate ESX import and export, a practical inclusion for teams working with that format.
• Security and evidence: Proof says it uses TLS 1.3 in transit, AES-256 at rest, tenant isolation with database row-level security, role-based access and audit logging. It says tenant data sent for AI processing is not used to train models and may be processed by OpenAI. Its cryptographic evidence seal currently covers only photos uploaded through the mobile app, which is in release preparation; web uploads are being migrated, and moisture readings and e-signatures are not covered.

Pricing

Proof Pulse is free at $0 /mo, with 2 seats, 0 call minutes, 0 SMS, 50K AI tokens, 50 vision analyses and 1 GB storage. It offers a way to start with limited capacity, but zero call and SMS allowances rule it out for teams relying on the call-handling service.

Proof Launchpad costs $997 /mo and includes 5 seats, 750 call minutes, 500 SMS, 250K AI tokens, 150 vision analyses, 5 GB storage and 100 documents. It is the entry paid tier, with modest allowances for a small operation. Proof Engine costs $2,497 /mo for 15 seats, 2,000 call minutes, 2,000 SMS, 500K AI tokens, 1,000 vision analyses, 25 GB storage and 1,000 documents. Its IICRC document generation and portal exports make it more compelling for claim-heavy teams.

Proof Engine Pro costs $4,997 /mo and raises capacity to 25 seats, 10,000 call minutes, 10,000 SMS, 5M AI tokens, 10,000 vision analyses and 500 GB storage. It also includes EU/multi-region data residency, custom branding and API access, positioning it for larger operations needing those capabilities. These paid plans have a 12-month initial term and require 30 days’ cancellation notice. The 14-day satisfaction guarantee is subject to a 50% administrative fee on setup work already performed.

Every paid tier has monthly call, SMS and AI quotas, and overages are billed at graduated rates. Factor expected usage into the plan choice: the base monthly price is not the only cost to manage.

Platforms

Proof supports Android, iOS and web, with API access included in Engine Pro. That makes the mobile apps relevant to field crews and the web offering relevant to office work, while API availability is reserved for the top tier.

Who it's for

Proof is strongest for restoration firms that want field operations, claim documentation, damage scoping and dispatch in one platform, and for larger teams with enough volume to use its higher quotas. Smaller businesses should compare the free tier’s tight limits with Launchpad’s $997 /mo price; contractors that do not need insurance workflows or extensive scoping may find the commitment hard to justify.

Pros and cons

• Pro: Engine’s seven IICRC document types and TPA or carrier portal exports directly address restoration claims work.
• Pro: Vision, Dispatch and Pulse cover damage scoping, inbound calls and subcontractor matching in addition to core operations.
• Con: The first paid plan is $997 /mo, and the 12-month initial term limits flexibility for businesses testing a new system.
• Con: Call, SMS and AI quotas can lead to graduated overage charges; teams with unpredictable usage need to budget beyond the base price.
• Con: The evidence seal does not yet cover web uploads, moisture readings or e-signatures, limiting its scope for teams expecting one sealed record of all field evidence.

Alternatives

• Albi is worth comparing for teams that prefer seat-based pricing: Base User is $60 per seat/mo and Pro User is $100 per mo, though the small-business example requires four seats and a $6,000 minimum yearly spend.
• Lever360 may suit single-location operators seeking a plan for up to seven users: Business 7 is $378 per month with a one-year commitment and a one-time $699 setup fee.
• Riivet is another option for teams considering per-seat pricing; its Core plan is expected at $99 per seat per month at release, subject to change, and it offers a free trial.
• JobSight is an alternative with unlimited users, document storage and jobs for one price.
• PSA is another option for restoration businesses seeking software in this category.
• RestorationPro offers a free trial and per-user plans, including Field at $65 user / mo for up to 50 active claims and Office at $95 user / mo for unlimited claims.
• Smarfle may fit solo operators: its Solo plan is $19/mo month-to-month for one user, up to 100 clients and 1 GB storage, with a free trial.
• Franexis is another alternative for businesses comparing per-location pricing.

Verdict

Proof Restoration OS is a strong candidate for restoration teams that need integrated insurance paperwork, field operations and damage scoping, especially when Engine’s claim-document tools match their workflow. The main reason to look elsewhere is the cost and commitment: even the entry paid plan is $997 /mo, with quotas, overages and a 12-month initial term to weigh before signing.