Albi

Albi is a restoration management platform that connects office and field operations. It centralizes job information and documentation, with tools for project management, communication, and mobile field access. Albi Mobile works offline for key features and gathers photos, notes, and updates in one app. Albi Capture combines iPhone LiDAR floor plans with 360-degree image capture, both included in the subscription without per-scan fees. Integrations listed include QuickBooks, Xero, Zapier, Xactimate, and other restoration-related systems. Every plan includes unlimited storage and projects, a dedicated account manager, multi-channel support, curated integrations, and API access. Albi states a minimum annual subscription of $6,000 and requires four seats in its small-business plan example. Base User costs $60 a month per seat, and Pro User costs $100 a month per seat. The Analytics Package and Automations Package each start at $250 a month. White Glove Onboarding is $2,500, paid once, while Enterprise Onboarding is $4,500, paid once. The platform is available on Android, iOS, and web.

Albi brings job documentation and field access together for restoration operations, with offline mobile use and capture tools included in its subscription. Its $6,000 annual minimum and four-seat example make the stated commitment worth reviewing first.

Albi is intended for restoration companies and contractors coordinating office work with field teams. Its mobile access and job documentation tools are relevant to teams managing restoration projects.

Albi is restoration management software for contractors coordinating work between office staff and field crews. It suits restoration companies that need shared job records, mobile documentation and capture tools in one system. Its field capabilities are compelling, but the $6,000 annual minimum and four-seat example make the commitment a central part of the decision.

Overview

Albi connects office and field operations through centralized job information, documentation, project management and communication. For teams that need field staff to work from the same job record as the office, that combination can reduce the need to keep job context in separate tools.

Albi Mobile brings photos, notes and updates together and supports offline use for key features. Albi Capture combines iPhone LiDAR floor plans with 360-degree image capture, both included in the subscription without per-scan fees. That is useful for frequent capture, though the offline support is limited to key features rather than the entire platform.

Key features

• Job management and field access: Albi centralizes job details and documentation while supporting project management and communication. Its mobile app makes that information accessible to field teams, a practical fit for operations that need office and crew coordination.
• Capture tools: iPhone LiDAR floor plans and 360-degree image capture are included without per-scan charges. Teams that use these tools often can avoid a separate per-scan cost, while teams that rarely capture jobs may get less value from their inclusion.
• Restoration workflows: Insurance workflows, estimate building, field documentation, crew scheduling, photo capture and Xactimate export cover several core restoration tasks. The breadth is a strength for contractors seeking one operations platform.
• Integrations: Albi lists QuickBooks, Zapier, Kahi and Xactimate integrations, as well as XactAnalysis, iCAT, Encircle, CompanyCam, Eagleview and CleanClaims. Its financial integrations include QuickBooks Online, QuickBooks Desktop and Xero. That range can help connect existing financial and restoration tools, though buyers should confirm the specific connections their workflow needs.
• Support and security: Albi advertises same-day support, a 7-minute response time and a 24-hour average resolution time. Its privacy policy describes encryption such as SSL for personal information transmitted to other websites, while acknowledging that online transmission cannot be guaranteed fully secure. Albiware says it does not sell, rent or lease customer lists and does not use Google Workspace API data to train generalized AI or ML models.

Pricing

Albi has no free plan. Base User costs $60 a month, billed at $60 per seat per month; Pro User costs $100 a month, billed at $100 per seat per month. The small-business example uses two Base and two Pro seats, and Albi states a $6,000 minimum annual subscription with four seats required. The seat rates are clear, but the minimum annual spend means a smaller team cannot treat the per-seat price as its full commitment.

Every plan includes unlimited storage, unlimited projects, a dedicated account manager, multi-channel support, curated integrations and API access. These inclusions benefit teams with ongoing job volume, but they do not remove the annual minimum.

• Analytics Package: Starting at $250 a month, with advanced BI dashboards and custom reports. It fits operations that need reporting beyond the user plans.
• Automations Package: Starting at $250 a month, with a workflow automation builder, trigger-based actions, email and SMS automation, and integration capabilities. It is aimed at teams that want to automate repeatable workflows, at an additional recurring cost.
• Albi White Glove Onboarding: $2,500, paid once, a $2,500 one-time fee for setup and configuration, virtual and recorded sessions, data migration and ongoing support. It may suit teams wanting help with implementation, but raises the upfront cost.
• Albi Enterprise Onboarding: $4,500, paid once, a $4,500 one-time fee that includes everything in White Glove Onboarding plus two-day in-person training. The added training is relevant to organizations that need in-person rollout support.

Platforms

Albi supports Android, iOS and web. That mix serves field crews using mobile devices alongside office teams working in a browser.

Who it's for

Albi is best suited to restoration contractors that need job management, field documentation, capture and restoration workflows in one platform, and can support the four-seat example and $6,000 annual minimum. A smaller operation seeking a free starting point or a lower-commitment purchase should compare alternatives before adopting it.

Pros and cons

• Pro: Mobile job access, offline support for key features and photo, note and update capture give field crews useful documentation tools.
• Pro: iPhone LiDAR and 360-degree capture carry no per-scan fees, which can make frequent capture more predictable to budget.
• Pro: Unlimited storage and projects, API access and a broad set of listed integrations support teams managing many jobs and connecting other systems.
• Con: The $6,000 annual minimum and four-seat example create a substantial commitment for smaller contractors.
• Con: Offline use covers key features, not necessarily every part of the platform.
• Con: Analytics and automation packages, plus optional onboarding fees, add recurring or upfront costs beyond the user plans.

Alternatives

Consider Proof Restoration OS if a free entry point matters: its Proof Pulse plan costs nothing and includes two seats, though it has zero call minutes and SMS, 1 GB of storage, and capped AI and vision usage. Lever360 may suit single-location operators who want a defined seven-user Business 7 plan at $378 a month with a one-year commitment and $699 setup fee.

RestoreAssist offers a 15-day free trial with 50 inspection report credits and 30 Quick Fill credits. Riivet is another restoration software option to compare. Cortex by JobDox may fit teams considering a 12-month plan at $550 billed every 28 days for 1–10 users and 750 Cortex Coins per cycle. iRestore offers a 1–24 team member plan at $279 per month, with a $449 setup fee and $50 per month for each additional location.

Job Workflow PRO is worth comparing for contractors considering a 10-seat Starter plan at $249 a month paid by ACH. JobSight may suit buyers looking for one price regardless of team size, with unlimited users, document storage and jobs. See more options in Restoration Management Software.

Verdict

Choose Albi if your restoration operation needs a shared office-and-field workflow, offline mobile access and included LiDAR and 360-degree capture, and the annual minimum fits your budget. Look elsewhere if you need a free plan or cannot justify a four-seat, $6,000 annual commitment.