Riivet
What it is
Riivet is a CRM and operating system for insurance restoration contractors, covering jobs from first notice of loss through final payment. Its workflows include estimating, scheduling, field documentation, contents handling, and Xactimate-compatible export. AI features include estimating, carrier negotiation drafts, marketing, analytics, training, contents photo tagging, and a 24/7 AI receptionist. LiDAR scanning is supported on iPhone or iPad Pro; direct Verisk integration is in development. Listed connections include accounting and payment services, team communication tools, file storage, calendars, claims systems, automation tools, webhooks, and an API. Guided onboarding includes migration from DASH, Albi, Xcelerate, PSA, or JobNimbus; the pricing FAQ says migration is possible from most CRMs that can export. Riivet calls itself an early paid public beta and says users should expect occasional bugs and rough screens. The listed early beta full-platform plan costs $99 per seat per month, has a five-seat minimum, and includes a $2,500 one-time onboarding fee. A 24-hour full-access test run is offered without a credit card or commitment.
For and against
For
- Covers work from first notice of loss through final payment.
- Includes AI estimating and negotiation drafts.
- Supports LiDAR scanning on iPhone or iPad Pro.
- Guided onboarding includes migration from named CRMs.
- Offers a 24-hour test run without a card or commitment.
Against
- The product is in early paid public beta.
- Users should expect occasional bugs and rough screens.
- Early beta full-platform plan has a five-seat minimum.
- Onboarding for that plan costs $2,500 one time.
The verdict
Riivet brings restoration job workflows, field tools, and AI features together for a specific contractor audience. Its early paid beta status, five-seat minimum, and onboarding fee are important to weigh before choosing a plan.
Who it suits
Riivet is aimed specifically at insurance restoration contractors working in water, fire, mold, storm, or reconstruction. It may suit teams that want job management, field documentation, and restoration-focused workflows in one platform.
Plans and prices
Studio Credits Scale
Unused credits roll over one month, capped at 200 · overage $32 per credit
Read 29 Sep 2026 · riivet.ai
Early beta · full platform
Full platform included · AI Estimating and AI Negotiations use Studio Credits · cancel anytime
Read 29 Sep 2026 · riivet.ai
Core (expected at release)
CRM · scheduling · contents · LiDAR/360 scanning
Read 29 Sep 2026 · riivet.ai
Premium (expected at release)
Everything in Core · AI reports and analytics · automations · AI marketing and receptionist
Read 29 Sep 2026 · riivet.ai
Studio Credits Starter
Unused credits roll over one month, capped at 20 · overage $65 per credit
Read 29 Sep 2026 · riivet.ai
Studio Credits Growth
Unused credits roll over one month, capped at 50 · overage $50 per credit
Read 29 Sep 2026 · riivet.ai
Studio Credits Pro
Unused credits roll over one month, capped at 100 · overage $40 per credit
Read 29 Sep 2026 · riivet.ai
Guided onboarding
Workspace setup · data migration · remote training · dedicated onboarding lead
Read 29 Sep 2026 · riivet.ai
Studio Credits Enterprise
Unused credits roll over one month, capped at 500 · overage $27 per credit
Read 29 Sep 2026 · riivet.ai
On the record
- AI features
- Its AI features include estimating, carrier negotiation drafts, marketing, analytics, training, contents photo tagging, and a 24/7 AI receptionist.riivet.ai · read 29 Sep 2026
- Beta status
- Riivet describes itself as an early paid public beta and says users should expect occasional bugs and some rough screens.riivet.ai · read 29 Sep 2026
- Data import
- Guided onboarding includes migration from DASH, Albi, Xcelerate, PSA, or JobNimbus, and the pricing FAQ says it can migrate from most CRMs that can export.riivet.ai · read 29 Sep 2026
- Free test run
- The company offers a 24-hour test run with full platform access, no credit card, and no commitment; a person sets up the account and reaches out within one business day.riivet.ai · read 29 Sep 2026
- Integrations
- The integrations page lists QuickBooks, Xero, Stripe, Square, Slack, Microsoft Teams, Twilio, Google Drive, Dropbox, OneDrive, Box, Google and Outlook calendars, ClaimXperience, Symbility, XactAnalysis, Zapier, Make, webhooks, and an API.riivet.ai · read 29 Sep 2026
- Intended users
- Riivet says it is built specifically for insurance restoration contractors working in water, fire, mold, storm, or reconstruction.riivet.ai · read 29 Sep 2026
- Scanning
- The platform supports LiDAR scanning on iPhone or iPad Pro and describes Xactimate-compatible export, with direct Verisk integration in development.riivet.ai · read 29 Sep 2026
- Security
- Riivet says it uses PostgreSQL Row Level Security, TLS 1.2+ in transit, AES-256 at rest, and daily encrypted backups with seven-day point-in-time recovery.riivet.ai · read 29 Sep 2026
- SOC 2 status
- The company says its controls are designed against SOC 2 Trust Services Criteria, but it has not completed a formal audit and is not SOC 2 certified or compliant.riivet.ai · read 29 Sep 2026
- Support
- The product includes an in-app AI assistant, bug reporting, and feedback; the pricing page says high-priority issues are frontloaded for resolution, usually within hours.riivet.ai · read 29 Sep 2026
- What it does
- Riivet is a CRM and operating system built for insurance restoration contractors, covering jobs from first notice of loss through final payment.riivet.ai · read 29 Sep 2026
