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Franexis
Bowling Green, Ohio, United States
What it is
Franexis is a franchise operations platform for field-service businesses managing work across locations. It covers CRM, quoting, dispatch, inventory, royalties, compliance, and technician workflows, with particular depth for property restoration and support for home services and cleaning franchises. Its modules include guided lead intake, quotes, work orders, drying logs, equipment custody, royalty automation, and compliance processes. The iOS and Android technician app shows assigned jobs and supports status updates, labor timers, timestamped photos, and notes. Offline access is limited to reading job details from a last-known cache; full offline writing is on the roadmap. Integrations include QuickBooks Online, automated client email and SMS, a documented REST API, and signed webhooks. PSA by Canam Systems onboarding imports are supported, but PSA product data requires CSV because its API does not expose it. Pricing is monthly per active location with unlimited users. Launch covers 1–4 locations at $199 a month per active location; Growth covers 5–24 at $169 a month per active location, plus a $1,499/mo franchisor platform fee. Enterprise is listed at $119 a month, billed at $119–139 per location monthly plus a platform fee.
For and against
For
- Technician app supports iOS and Android.
- Job records include timestamped photos and notes.
- Supports royalties and compliance workflows.
- Provides a documented REST API and signed webhooks.
- Pricing includes unlimited users.
Against
- Full offline writing is on the roadmap.
- QuickBooks Desktop is not supported.
- PSA product data must be imported by CSV.
- Growth adds a $1,499/mo platform fee.
The verdict
Franexis brings field work, franchise administration, and technician mobile workflows into one platform. Buyers should account for its location-based charges and limited offline writing.
Who it suits
Franexis suits field-service franchise systems, especially property restoration businesses, as well as home services and cleaning franchises. Its per-location pricing and unlimited users address multi-location operations.
Plans and prices
Enterprise
Everything in Growth · external REST API · scoped keys and rate limits · HMAC webhooks
Read 15 Oct 2026 · franexis.com
Growth
Everything in Launch · royalty rules and statements · referral commissions · compliance reviews and corrective actions
Read 15 Oct 2026 · franexis.com
Launch
CRM and guided lead intake · CSV price-list import · dispatch and work orders · iOS/Android technician app
Read 15 Oct 2026 · franexis.com
On the record
- Authentication and roles
- Security controls include TOTP MFA with hashed recovery codes, tenant-configurable MFA policy and six server-enforced roles.franexis.com · read 15 Oct 2026
- Capterra deployment and support
- Capterra lists web, Android and iPhone/iPad deployment plus email/help-desk, phone, chat, knowledge-base and documentation support options.capterra.com · read 15 Oct 2026
- Capterra pricing availability
- Capterra lists Franexis pricing as “Get Price” and says a free trial is not available.capterra.com · read 15 Oct 2026
- Compliance
- Compliance tools manage contracts, document requirements, review queues, audits, execution records and corrective actions across the franchise network.franexis.com · read 15 Oct 2026
- CRM and lead intake
- Its CRM provides guided intake, territory assignment, insurance FNOL fields, configurable pipelines, lead scoring, activities, sequences, captcha-protected public forms and lead-to-quote handoff.franexis.com · read 15 Oct 2026
- Data access
- The maker says customers can access their data through a documented REST API, webhooks and exports.franexis.com · read 4 Oct 2026
- Drying documentation
- Drying logs organize rooms, readings, photos and notes on the work order; temperature and humidity readings generate GPP and dew-point calculations.franexis.com · read 15 Oct 2026
- Features
- Its modules include guided lead intake, quotes, dispatch, work orders, drying logs, equipment custody, royalty automation and compliance workflows.franexis.com · read 4 Oct 2026
- Field service
- Field-service functions include jobs, work orders, dispatch, scheduling, validated technician status transitions, labor timers, photos and invoice handoff.franexis.com · read 15 Oct 2026
- Files and audit
- Documents, photos and PDFs use private storage buckets with path policies and signed URLs, while administrative and data changes enter an audit log.franexis.com · read 15 Oct 2026
- Integration limit
- QuickBooks Desktop is not supported; PSA product data must be imported by CSV because PSA's API does not expose it.franexis.com · read 4 Oct 2026
- Integrations
- Franexis supports QuickBooks Online, PSA by Canam Systems onboarding import, automated client email and SMS, a documented REST API and signed webhooks.franexis.com · read 4 Oct 2026
- Inventory and equipment
- Inventory covers catalogs, stock, purchase orders and barcode scanning, while equipment records use QR labels, custody history and maintenance tracking.franexis.com · read 15 Oct 2026
- Limit: account creation
- User accounts are provisioned by administrator invitation and the product deliberately does not offer open self-signup.franexis.com · read 15 Oct 2026
- Limit: mobile drying logs
- Drying-log entry works in a phone browser, while a dedicated mobile drying-log screen is listed as a future roadmap item.franexis.com · read 15 Oct 2026
- Limit: offline operation
- The mobile app keeps job details readable from a last-known cache, but full offline write support is still on the roadmap.franexis.com · read 15 Oct 2026
- Limit: QuickBooks editions
- QuickBooks Desktop is not supported; the documented connector is for QuickBooks Online.franexis.com · read 15 Oct 2026
- Maker location
- TetraCore lists its Franexis headquarters at 2029 Woodbridge Blvd. Suite D-2, Bowling Green, Ohio 43402.franexis.com · read 15 Oct 2026
