PAM Wellbeing

PAM Wellbeing provides workplace wellbeing and employee assistance services, with the Champion Health app and web portal offering resources across mental, physical, financial, and social wellbeing. The app includes tailored programmes, company challenges, masterclasses, webinars, podcasts, articles, recipes, workout videos, goal setting, habit tracking, online CBT, mindfulness courses, resilience resources, and a virtual gym. Access is available through Apple or Android apps and a desktop portal, but users need an organisation code to register. The EAP adds a 24/7/365 helpline, live chat, email, online contact, and callback options, with access in over 200 languages. Counselling is offered by telephone, video, and in person; PAM's most popular EAP level includes up to six sessions per employee. Core EAP models include the app and portal, with risk assessment and goal-setting tools. PAM says individual EAP use stays confidential, while employers receive generalised, aggregated workforce usage data. Pricing is available on request. PAM serves public, private, and charity organisations in the UK and overseas.

PAM Wellbeing combines a broad workplace wellbeing app with EAP support and counselling options. Organisations should note that app access requires a code and pricing is provided on request.

PAM Wellbeing suits organisations seeking workplace wellbeing resources or employee assistance services. Employees need an organisation code to register for the app and portal.

Overview

PAM Wellbeing pairs a workplace wellbeing app with an Employee Assistance Programme for staff whose organisation provides access. It is best suited to employers seeking everyday wellbeing resources alongside confidential personal support. The breadth is compelling, but employees need an organisation code and employers must request custom pricing.

Key features

The Champion Health app and web portal address mental, physical, financial and social wellbeing. Risk assessments and goal-setting tools direct users towards relevant resources, while habit tracking can help turn intentions into routines. Online CBT, mindfulness courses, resilience resources, expert learning, sleep and nutrition advice, and a virtual gym give employees options beyond reading articles.

Tailored programmes, company challenges, masterclasses, webinars, podcasts, recipes and workout videos give organisations a varied toolkit for engagement. That range suits workforces with different interests and needs; it is ongoing wellbeing support, not a replacement for individual counselling or other clinical care.

The EAP adds a 24/7/365 helpline, live chat, email, online contact and callback options, with access in over 200 languages. Short-term counselling is offered by telephone, video and in person. Its most popular service level includes up to six sessions per employee; enhanced cover can include up to four CBT sessions or eight digital CBT sessions. Practical legal, family-care and financial information, trauma support, management consultancy and specialist referrals broaden the service beyond counselling.

PAM says individual EAP use remains confidential, while employers receive generalised, aggregated workforce usage data. Anonymised app data can also inform wellbeing initiatives. That division gives employers a view of overall needs without exposing individual EAP use. PAM Assist can integrate with its occupational health services, including return-to-work services and onsite health screening, which may suit organisations seeking a joined-up workplace health programme.

Pricing

PAM Wellbeing is paid, with custom pricing on request. There is no employee-facing self-service purchase: an organisation must provide the registration code, so individuals should first check whether their employer has access. For employers, the right fit depends on the organisation’s needs and the EAP cover selected; the most popular service level includes up to six counselling sessions per employee, while enhanced cover can add CBT sessions. No public seat minimum, trial length or renewal term is stated.

Platforms

The service is available on Android, iOS and the web, including a desktop portal. Users register through their organisation’s code. The app page directs users to the Champion Health app, and technical support is available at [email protected].

Who it's for

PAM supports public, private and charity-sector organisations of all sizes in the UK and overseas. It is a strong fit for employers that want digital wellbeing content, confidential EAP access and practical support under one workplace service. It is not a direct-to-consumer choice for someone without an organisation code.

Pros and cons

• Broad support in one service: Wellbeing resources sit alongside multilingual, round-the-clock EAP access, counselling and practical guidance.
• Useful employer-level insight with privacy boundaries: Organisations can use aggregated workforce data, while individual EAP use remains confidential.
• Access depends on the employer: Employees need an organisation code and cannot independently subscribe.
• Custom pricing complicates comparison: Employers must request a quote rather than assess a published price or plan against a budget upfront.

Alternatives

Employee Assistance Program Software is a useful starting point for comparing services across the category.

• Optum Global EAP is another paid Android, iOS and web EAP; its Global Employee Assistance Program has no stated public price.
• CiC Employee Assistance Programme offers a tailored programme on Android, iOS and web, with pricing not stated.
• SupportLinc may suit employees looking for an employer-provided benefit with no cost to employees or immediate family members; terms can vary by programme.
• CuraLinc EAP is employer-programme dependent, with services and terms varying and pricing provided by proposal.
• Empathia LifeMatters is another paid, quote-based EAP option.
• TELUS Health EAP is tailored to organisational needs, with a demo or contact route for prospective customers.
• ESI Employee Assistance Group offers employer-paid EAP plans by quote, including a programme tailored for public safety employees.
• HealthHero EAP is the alternative with a published Essentials rate: £4.08 a year, billed at £4.08 per person per year plus VAT on a one-year term. It suits employers who want a stated per-person annual price to assess.

Verdict

Choose PAM Wellbeing if your organisation wants workplace wellbeing content and confidential EAP support, including counselling and practical assistance, in one service. The main reason to look elsewhere is the employer-led access and custom quote: employees cannot join independently, and employers cannot compare a public price before making contact.