HealthHero EAP

iPhone + Android

  • Recognised40% of the score20
  • Phone app26% of the score100
  • Documented20% of the score96
  • Free plan14% of the score0
Free plan
No
Paid plans from
£0.03/mo
Runs on
Android, iPhone, Web

Summary

HealthHero EAP is ranked #5 of 21 in employee assistance program software on Samsung Mobile US Press. It runs on Android, iOS, Web. There is no free plan. Paid plans start at £0.03/mo.

HealthHero EAP plans and pricing

All plans
Essentials £0.34/yr £0.34 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP Core £0.60/yr £0.60 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP Advanced £1.44/yr £1.44 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP 360° £1.77/yr £1.77 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026

Compared on employee assistance program software

Free plan
Nohealthhero.com
Confidential counseling
Yeshealthhero.com
Financial and legal help
Yeshealthhero.com
Work-life support
Yeshealthhero.com
Crisis support
Yeshealthhero.com
Employee access channels
phone, video, mobile apphealthhero.com

Facts

Purpose
The EAP provides employees and their immediate families free, confidential support for personal or work-related difficulties.healthhero.com · 29 Sept 2026
Counselling
Packages include structured counselling by telephone, video or face-to-face, typically up to 6 or 8 sessions per referral.healthhero.com · 29 Sept 2026
App and digital tools
All packages include the My HealthHero app and platform with self-help content, online CBT, digital booking and referral management.healthhero.com · 29 Sept 2026
24/7 support
Core, Advanced and 360° include a 24/7 in-the-moment counselling and trauma support phone line.healthhero.com · 29 Sept 2026
Package differences
Advanced adds unlimited virtual GP consultations, while 360° also adds a physiotherapy assessment plus six sessions and a dietitian assessment plus three sessions.healthhero.com · 29 Sept 2026
Family cover
All packages cover employees and dependants in line with HMRC guidelines.healthhero.com · 29 Sept 2026
Add-ons
Extended counselling, psychological services, critical incident support and mental health training are available at additional cost.healthhero.com · 29 Sept 2026
Counselling limit
Structured counselling is typically limited to one referral per user per rolling 12-month period, and extended counselling of up to 20 sessions costs extra.healthhero.com · 29 Sept 2026
Clinical credentials
HealthHero says its clinicians are registered members of BACP, IACP, BPS, UKCP, HCPC or COSCA.healthhero.com · 29 Sept 2026
Confidentiality
The company says the service is GDPR-compliant and employer reports are aggregated and anonymised.healthhero.com · 29 Sept 2026
Employer support
Packages include launch support, promotional materials and management information reporting.healthhero.com · 29 Sept 2026
Availability and launch
The service is available by phone or video 24/7/365, and HealthHero says some organisations can be running within 24 hours.healthhero.com · 29 Sept 2026
Integrations
HealthHero says its platform can integrate with insurers’ identity platforms and back-end systems for eligibility, dependants, pre-authorisation and payments.healthhero.com · 29 Sept 2026
Mobile apps
HealthHero’s service agreement provides links to download its app from the Apple App Store and Google Play.healthhero.com · 29 Sept 2026
Intended customers
HealthHero describes its EAP packages as support options for organisations and their workforces, ranging from self-serve digital support to broader mental and physical health cover.healthhero.com · 29 Sept 2026

Company

Founded
2020healthhero.com · 23 Sept 2026
Headquarters
London, United Kingdomhealthhero.com · 23 Sept 2026

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Where it ranks on Samsung Mobile US Press

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Sources