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OnSIP

OnSIP · Sunnyvale, California, United States · founded 2004

What it is

OnSIP is a business phone system with mobile and desktop apps, web access, and multiple business numbers. It includes an auto attendant, custom call routing, and voicemail transcription. Its free plan supports up to 100 users and unlimited extensions, and includes Zendesk, HubSpot, and Odoo integrations. Free SIP accounts cannot dial regular phone numbers; paid plans offer SIP-to-PSTN gateway service. The browser softphone works in Chrome, Firefox, and Opera, and a SIP address can be active on up to 10 devices. Softphone apps provide end-to-end encryption, with encryption also available for desk phones. The Admin Portal supports setup, feature edits, payment and contact management, and invoices. OnSIP offers month-to-month contracts, with payment based on users and features. Pricing lists a free plan and paid service from $18.95/user/mo, with a 30-day trial. It is available for Android, iOS, Mac, Windows, and web.

For and against

For

  • Free plan supports up to 100 users and unlimited extensions.
  • Custom call routing and an auto attendant are included.
  • Voicemail transcription is available.
  • Softphone apps provide end-to-end encryption.
  • Month-to-month contracts are available.

Against

  • Free SIP accounts cannot dial regular phone numbers.
  • Unlimited plan requires a minimum of five users.
  • Web and desktop video conferences support up to five people.

The verdict

OnSIP combines business calling features, administration tools, and apps across desktop and mobile platforms. Check the plan details carefully, particularly the free plan's restriction on calling regular phone numbers.

Who it suits

OnSIP suits businesses that need a configurable phone system with multiple business numbers and call routing. Its free plan may suit teams that do not need to dial regular phone numbers from free SIP accounts.

Plans and prices

Free Plan

Free

100 users

Unlimited

$18.95a month

5 users minimum · 250 SMS/MMS per account

Basic

$49.95a month

3 auto attendants · 3 ring groups · 5 voicemail boxes · 1 call recording user

Pay-as-you-go

$49.95usage-based

Every plan, in full

On the record

Admin tools
The Admin Portal supports setup, real-time feature edits, payment and contact management, and invoices.onsip.com · read 28 Sep 2026
Auto attendant
Yesonsip.com · read 22 Sep 2026
Browser support
The browser softphone is available in Chrome, Firefox, and Opera.onsip.com · read 28 Sep 2026
Business numbers
multipleonsip.com · read 22 Sep 2026
Call routing
customonsip.com · read 22 Sep 2026
Audio conference limit
Audio conference suites support up to 15 simultaneous callers.onsip.com · read 28 Sep 2026
Business customers
OnSIP says it is trusted by more than 150,000 businesses.onsip.com · read 28 Sep 2026
Desktop and mobile apps
Yesonsip.com · read 22 Sep 2026
Device registrations
A SIP address can have active registrations on up to 10 devices.onsip.com · read 28 Sep 2026
Call encryption
Softphone apps provide end-to-end encryption, with encryption also available for desk phones.onsip.com · read 28 Sep 2026
Free calling limit
Free SIP accounts cannot dial regular phone numbers; paid plans offer SIP-to-PSTN gateway service.onsip.com · read 28 Sep 2026
Free integrations
The free plan includes Zendesk, HubSpot, and Odoo integrations.onsip.com · read 28 Sep 2026
Free plan limits
The free plan supports up to 100 users and unlimited extensions.onsip.com · read 28 Sep 2026
HIPAA support
The platform can be used by businesses to comply with HIPAA obligations.onsip.com · read 28 Sep 2026
Included users
5onsip.com · read 22 Sep 2026
CRM integrations
Available integrations include HubSpot, Odoo, Zendesk, and an Open API.onsip.com · read 28 Sep 2026
Knowledge base
The knowledge base contains setup articles, instructions, and video walkthroughs built over 20 years.onsip.com · read 28 Sep 2026
Billing model
Month-to-month contracts are available, with payment based on needed users and features.onsip.com · read 28 Sep 2026

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