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Ranked on the record · 14 apps

Best Remote Video Support Software 2026

Facts read 24 Sep 2026 – 21 Oct 2026

Remote video support software provides live video sessions for troubleshooting and service work from a distance. This list helps buyers compare access, collaboration tools, mobile support, recording and pricing details.

The standings: top 10

NameRecord scorePrice fromTry it freeRuns onFacts read
01 Blitzz Visual Remote Assistance5.8$19 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web, Windows21 Oct 2026
02 XMReality Remote Guidance5.3$35 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web, Windows2 Oct 2026
03 OnSight RVX5.2$29 a monthFree trialAndroid, iPhone & iPad, Web9 Oct 2026
04 Visual Assistance5.2—Free trialAndroid, iPhone & iPad, Web, Windows7 Oct 2026
05 Viewabo5.1$79 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web8 Oct 2026
06 Natterbox4.6$82 a month—Android, iPhone & iPad, Web, Browser extension1 Oct 2026
07 IFS Cloud Field Service Management4.4——Android, iPhone & iPad, Web, Windows11 Oct 2026
08 Salesforce Visual Remote Assistant3.2$50 a month, billed yearly—Android, iPhone & iPad, Web4 Oct 2026
09 Virtually OnSite2.9——Android, iPhone & iPad, Web24 Sep 2026
10 GoShowMe2.7——Android, iPhone & iPad, Web24 Sep 2026

Entries are ordered by newest releases first. Figures come from the makers, with no score added.

01

Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections.

Free trial From $19 a month, billed yearly AndroidiPhone & iPadWebWindowsMacBrowser extension+1
02

XMReality Remote Guidance

It suits teams providing technical helpdesk support, inspections and audits, or remote training.

AndroidiPhone & iPadWeb+4
Record5.3 Visit
6 AndroidiPhone & iPadWeb+1 $82 a month Record4.6 Visit
7
IFS Cloud Field Service Management

IFS Cloud Field Service Management suits businesses that manufacture, service, or manage complex assets.

AndroidiPhone & iPadWeb+2 — Record4.4 Visit
8 AndroidiPhone & iPadWeb $50 a month, billed yearly Record3.2 Visit
9 AndroidiPhone & iPadWeb — Record2.9 Visit
10 AndroidiPhone & iPadWeb — Record2.7 Visit
11 Web — Record2.3 Visit
12 Web — Record2.1 Visit
13 Web — Record2.1 Visit
14 Web — Record2.1 Visit

Before you choose

Compare pricing and trials

Review the Free plan and Paid from fields together. Pricing notes may use per-user-per-month or monthly terms, while other products list pricing on request.

A free trial is offered by items on this list. Check the stated trial period and conditions before choosing a paid plan.

Match the platforms you use

The platform comparison covers web, Android, iOS, Windows, macOS and API access. Confirm that the software supports the devices and systems involved in your support workflow.

Check how sessions run

Compare live video sessions with browser-based sessions. Browser access can matter when a participant needs to join without installing a dedicated app.

Look for visual collaboration tools

Co-browsing and live annotations can support guided troubleshooting. Check the comparison fields to see which capabilities fit the way you work.

Review mobile support and recording

Mobile support helps when a session starts on a phone or tablet. Session recording may help with follow-up, training or documentation; check the product details for availability.

Questions

What platforms does this category cover?
The platform field covers web, Android, iOS, Windows, macOS and API access.
Can I try remote video support software for free?
A free trial is offered by items on this list. Check the product's pricing note for its stated trial period.
Are free plans available?
Free plan is a comparison field. Product details can state that no free plan is offered, so check the relevant listing.
How are paid prices shown?
Paid from values may be listed per user per month or per month. Other products state pricing on request.
Which features can I compare?
Compare free plans, paid starting prices, live video, browser sessions, co-browsing, live annotations, mobile support and session recording.