Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections.
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Best Remote Video Support Software 2026
Facts read 24 Sep 2026 – 21 Oct 2026
Remote video support software provides live video sessions for troubleshooting and service work from a distance. This list helps buyers compare access, collaboration tools, mobile support, recording and pricing details.
The standings: top 10
| Name | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|
| 01 Blitzz Visual Remote Assistance | 5.8 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 02 XMReality Remote Guidance | 5.3 | $35 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Windows | 2 Oct 2026 |
| 03 OnSight RVX | 5.2 | $29 a month | Free trial | Android, iPhone & iPad, Web | 9 Oct 2026 |
| 04 Visual Assistance | 5.2 | — | Free trial | Android, iPhone & iPad, Web, Windows | 7 Oct 2026 |
| 05 Viewabo | 5.1 | $79 a month, billed yearly | Free trial | Android, iPhone & iPad, Web | 8 Oct 2026 |
| 06 Natterbox | 4.6 | $82 a month | — | Android, iPhone & iPad, Web, Browser extension | 1 Oct 2026 |
| 07 IFS Cloud Field Service Management | 4.4 | — | — | Android, iPhone & iPad, Web, Windows | 11 Oct 2026 |
| 08 Salesforce Visual Remote Assistant | 3.2 | $50 a month, billed yearly | — | Android, iPhone & iPad, Web | 4 Oct 2026 |
| 09 Virtually OnSite | 2.9 | — | — | Android, iPhone & iPad, Web | 24 Sep 2026 |
| 10 GoShowMe | 2.7 | — | — | Android, iPhone & iPad, Web | 24 Sep 2026 |
Entries are ordered by newest releases first. Figures come from the makers, with no score added.
XMReality Remote Guidance
It suits teams providing technical helpdesk support, inspections and audits, or remote training.
AndroidiPhone & iPadWeb+4OnSight RVX
AndroidiPhone & iPadWebVisual Assistance
AndroidiPhone & iPadWeb+2Viewabo
AndroidiPhone & iPadWebIFS Cloud Field Service Management suits businesses that manufacture, service, or manage complex assets.
Before you choose
Compare pricing and trials
Review the Free plan and Paid from fields together. Pricing notes may use per-user-per-month or monthly terms, while other products list pricing on request.
A free trial is offered by items on this list. Check the stated trial period and conditions before choosing a paid plan.
Match the platforms you use
The platform comparison covers web, Android, iOS, Windows, macOS and API access. Confirm that the software supports the devices and systems involved in your support workflow.
Check how sessions run
Compare live video sessions with browser-based sessions. Browser access can matter when a participant needs to join without installing a dedicated app.
Look for visual collaboration tools
Co-browsing and live annotations can support guided troubleshooting. Check the comparison fields to see which capabilities fit the way you work.
Review mobile support and recording
Mobile support helps when a session starts on a phone or tablet. Session recording may help with follow-up, training or documentation; check the product details for availability.