Mywellness CRM

Mywellness CRM brings together software, apps, connected equipment, and wearables for fitness and wellness businesses. Staff can assign client programs, monitor progress, coach in person or remotely, and manage class schedules, appointments, and shifts. Facilities can tailor a member app with their own branding and content, then offer it through the Apple App Store and Google Play. Members can use it for check-ins, workout tracking, bookings, trainer messages, on-demand workouts, and challenges. Health-history tools gather questionnaires and functional test results, with cardiovascular, sleep, recovery, and activity information available from connected devices. Integrations cover check-ins, payments, health tracking, marketing, and business intelligence, while analytics show real-time data and business trends. The product is intended for gyms, studios, corporate wellness programs, medical and health centres, hotels, and spas. It runs on Android, iOS, and the web. A free trial is available on request; pricing is also available by request, with no plan prices shown.

Mywellness CRM combines operational scheduling with coaching, member-app, and health-history tools. Businesses should request pricing and a trial to assess its plans.

It suits fitness and wellness businesses that need to coordinate staff, schedules, equipment, and member services. The listed audiences include gyms and studios, corporate wellness, health centres, hotels, and spas.

Overview

Mywellness CRM is a management and coaching platform for fitness and wellness businesses, bringing scheduling, member engagement, health history, and connected equipment into one system. It is best suited to facilities that want to pair day-to-day operations with a branded member app and ongoing coaching. Its breadth is compelling, but custom pricing makes a trial important before committing.

Key features

Scheduling covers class calendars, appointments, and staff shifts, while coaching tools let staff assign programs, follow client progress, and support training both at the facility and remotely. That combination can help businesses coordinate service and follow-through; facilities seeking only a booking calendar may find the broader platform unnecessary.

Facilities can tailor the member app with their own colors, logo, and content, then update it through Mywellness CRM. Members can use it for check-ins, workout tracking, bookings, trainer messages, on-demand workouts, and challenges; it can be published in Apple App Store and Google Play. This gives a facility a direct channel for member activity, though its usefulness depends on whether the business will maintain and use the content and communications.

Health-history tools collect questionnaires and functional tests, with the option to include cardiovascular, sleep, recovery, and activity data from connected devices and wearables. The platform supports equipment using the Fitness Machine Service Bluetooth protocol, fitness and wellness apps, and devices such as smartwatches, heart-rate monitors, and sleep trackers. Integrations also cover check-ins, payments, health tracking, marketing, and business intelligence. Real-time data and business trends support targeted decisions, while automated nurture, fitness platform links, and funnel acquisition reporting extend its operational and marketing scope.

Pricing

Mywellness CRM is paid software with custom pricing. Businesses are invited to contact the company to learn more and request a trial; no trial length or renewal terms are given. The four plans have no published prices, so buyers should confirm fees and included services directly.

• STARTER: Member App and Staff App, class and staff scheduling, a programs library, shop, and journey automations. It is the entry point for facilities prioritizing member access and core operations.
• PROGRAM: Starter features plus custom programs, questionnaires, and functional tests. It suits facilities that want structured coaching and health-history collection.
• BOOST: Program features plus omnichannel campaigns, advanced analytics, and challenges. This is the step up for businesses focused on member engagement and measurement.
• GO HYBRID: Boost features plus custom on-demand content, trainer chat, and unsupervised training with Mywellness Kiosk. It is aimed at operators extending coaching beyond supervised sessions.

The plan names imply a progression, but buyers should verify which features and services are included in their custom quote, and whether a trial covers the plan they are considering.

Platforms

Mywellness CRM supports Android, iOS, and web. Its branded member app can be distributed through the Apple App Store and Google Play Store.

Who it's for

The product is intended for fitness studios, gyms, yoga and pilates studios, indoor cycling studios, corporate wellness programs, health and medical centres, and hotels and spas. It makes most sense for operators that will use several connected capabilities—such as scheduling, coaching, member engagement, and health tracking—rather than buying a standalone tool for one task.

Technogym identifies itself as the data controller for the digital platforms covered by its privacy policy and provides [email protected] as a contact address. Businesses handling client health history should assess their own privacy obligations and confirm how the platform fits their policies.

Pros and cons

• Pros: Scheduling and coaching sit alongside member-app tools, making it possible to connect bookings with training support and member engagement.
• Pros: Questionnaire, functional-test, and connected-device data give facilities multiple ways to build a client health history.
• Pros: The plan ladder reaches from core app and scheduling tools to campaigns, analytics, and hybrid training support.
• Cons: Custom pricing across all four plans makes direct quote comparisons difficult until a facility confirms the exact package and cost.
• Cons: The platform's broad scope may be excessive for a business that only needs scheduling or a basic member-management tool.

Alternatives

For buyers comparing options, see Fitness CRM Software and Gym Marketing Software.

BuddyPT Fitness CRM is worth considering when transparent, lower-commitment pricing matters: it has a free plan for up to 10 clients, with paid tiers at $35 a month for 25 clients and $60 a month.

GymSales may suit a business that prefers fees and included services defined through a subscription agreement; optional SMS is charged per SMS credit sent.

Cratio CRM is an alternative with a published Pro plan at ₹799 a year, a five-user minimum, and 18% GST extra; its Enterprise plan has custom pricing.

GymShakti may be a fit for a growing gym seeking per-member pricing: its listed Pay-as-you-Go plan costs ₹6/member/month for 26–50 members, with Starter-tier features.

WinChilla is another paid option to compare.

Accolade Pro is worth considering if monthly or annual billing is preferred, though its subscription fee is by contact and a separate setup fee applies.

ClubOS is another paid CRM option to compare.

GymCRM may suit a price-conscious gym: its Launch offer is ₹299/month for unlimited members, while Standard is ₹499/month for up to 500 members.

Verdict

Mywellness CRM is a strong candidate for gyms, studios, and wellness facilities that want scheduling and staff coordination tied to coaching, member-app engagement, and health-history tools. Its main reason to choose is that connected scope; its main reason to look elsewhere is custom pricing, especially if the business needs only a narrower function or wants costs clear upfront. Request a trial and a plan-specific quote before deciding.