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Accolade Pro
Lublin, Poland
What it is
Accolade Pro is a sales CRM for fitness operators and gyms, available on the web, Android and iOS. It analyzes member behavior, engagement and visit patterns to identify possible upsell opportunities and churn risks. Teams can automate lead follow-ups, upsells and retention actions, assign those tasks to staff, and communicate with leads and members through calls, SMS and WhatsApp. Workflows can respond to engagement, attendance and lifecycle signals, and operators can use consistent processes across teams and locations. Analytics cover conversions, churn, member engagement, team activity and marketing campaign performance. The maker says more than 200 gyms across Europe use the product. There is no free plan, but one 30-day trial provides access to any part of the services; third-party providers used during the trial may charge fees. Subscriptions are monthly or annual, and account activation requires a separate one-time setup fee. Neither the subscription nor setup amount is stated. The terms identify Google Chrome as a compatible browser and require an internet-connected device.
For and against
For
- Identifies upsell opportunities and churn risks from member activity.
- Automates follow-ups, upsells and retention actions.
- Supports calls, SMS and WhatsApp from one platform.
- Analytics cover sales, churn, team and campaign activity.
- Available on web, Android and iOS.
Against
- No free plan is offered.
- Subscription and setup fee amounts are not published.
- Third-party providers used during the trial may charge fees.
- Terms identify Google Chrome as a compatible browser.
The verdict
Accolade Pro combines member signals, automated workflows and communication tools for fitness sales teams. Ask about both the subscription and one-time setup fee before activation.
Who it suits
Accolade Pro is aimed at gyms and other fitness operators that want to coordinate sales and retention activity across staff or locations. It may suit teams that communicate with leads and members by phone, SMS or WhatsApp.
Plans and prices
Subscription
Subscription fee and setup fee not published on the pages reviewed
Read 8 Oct 2026 · accolade-pro.com
On the record
- Analytics
- Its analytics include conversion, churn, member engagement, team activity and marketing campaign performance.accolade-pro.com · read 8 Oct 2026
- Automation
- Workflows can trigger follow-ups, upsells, and retention actions based on engagement, attendance, and lifecycle signals.accolade-pro.com · read 8 Oct 2026
- Billing
- Subscriptions are monthly or annual, and activation requires a separate one-time setup fee; the page does not state the amounts.accolade-pro.com · read 8 Oct 2026
- Browser requirement
- The terms identify Google Chrome as the browser adapted for the service and require an internet-connected device.accolade-pro.com · read 8 Oct 2026
- Browser support
- The terms name Google Chrome as a compatible browser and require users to provide their own internet-connected device.accolade-pro.com · read 8 Oct 2026
- Communication
- The product supports engaging leads and members through calls, SMS and WhatsApp from one platform.accolade-pro.com · read 8 Oct 2026
- Company background
- The about page says the team drew on experience in technology and video games and developed the software with feedback from gym staff.accolade-pro.com · read 8 Oct 2026
- Company location
- The Privacy Notice identifies Accolade Pro Sp. z o.o. as registered in Lublin, Poland.accolade-pro.com · read 8 Oct 2026
- Hosting and availability
- The terms say the service is hosted on Amazon Web Services and that no specific uptime or availability is guaranteed.accolade-pro.com · read 8 Oct 2026
- Integrations
- The terms mention third-party applications and integrations but do not name specific integrations on the pages reviewed.accolade-pro.com · read 8 Oct 2026
- Lead and churn signals
- The CRM captures leads and analyzes member behavior, engagement, and visit patterns to identify upsell opportunities and churn risks.accolade-pro.com · read 8 Oct 2026
- Lead and member insights
- The CRM analyzes member behavior, engagement and visit patterns to identify upsell opportunities and churn risks.accolade-pro.com · read 8 Oct 2026
- Multi-location use
- The site says teams can deploy consistent workflows across teams and locations.accolade-pro.com · read 8 Oct 2026
- Product
- Accolade Pro is a sales CRM for fitness operators that automates retention, upsells and sales workflows.accolade-pro.com · read 8 Oct 2026
- Sales channels
- Teams can engage leads and members through calls, SMS, and WhatsApp, and track and close opportunities from mobile.accolade-pro.com · read 8 Oct 2026
- Sales workflows
- Automated workflows can trigger and assign lead follow-ups, upsells and retention actions to team members.accolade-pro.com · read 8 Oct 2026
- Security and data
- Accolade Pro says it maintains administrative, physical, and technical safeguards for client data and acts as a data processor under a separate Data Processing Agreement.accolade-pro.com · read 8 Oct 2026
- Security and privacy
- The terms describe reasonable administrative, physical and technical safeguards for client data and refer to GDPR and a standard Data Processing Agreement.accolade-pro.com · read 8 Oct 2026
