On the recordRead 7 Oct 202612 facts
Maintena
Plans and prices
Starter
$99a month
Up to 100 tickets/month · 1 property · 5 vendors · Photo attachments
Read 7 Oct 2026 · trymaintena.com
Growth
$299a month
Unlimited tickets · Up to 10 properties · Unlimited vendors · AI trade classification
Read 7 Oct 2026 · trymaintena.com
Pro
$599a month
Everything in Growth · Unlimited properties · Advanced SLA reporting · White-label option
Read 7 Oct 2026 · trymaintena.com
On the record
- AI triage
- The AI identifies the trade, scores urgency, flags safety risks, and writes a request summary.trymaintena.com · read 7 Oct 2026
- File security
- The site says ticket photos and files are stored privately rather than at public URLs, and downloads are authenticated against the user’s organization.trymaintena.com · read 7 Oct 2026
- Integrations and intake
- The site describes email and web-form intake and says requests can be forwarded to a dedicated inbox; it does not name third-party integrations on the opened page.trymaintena.com · read 7 Oct 2026
- Intended users
- Maintena describes itself as purpose-built for property managers and maintenance coordination.trymaintena.com · read 7 Oct 2026
- Request intake
- Tenants can submit requests through unit-specific QR codes, a mobile-friendly web form, or email without installing an app or creating an account.trymaintena.com · read 7 Oct 2026
- Setup
- The site says most teams can get set up in under five minutes and offers help with portfolio setup during its founding customer program.trymaintena.com · read 7 Oct 2026
- Spam controls
- Public submission forms are rate-limited per IP and per link to prevent spam and abuse.trymaintena.com · read 7 Oct 2026
- Support
- The Growth plan includes priority support, and the Pro plan includes a dedicated customer success manager.trymaintena.com · read 7 Oct 2026
- Tenant updates
- Tenants receive automatic status emails and a live tracking link for their request.trymaintena.com · read 7 Oct 2026
- Tracking
- Managers can track repairs in Kanban or table views, set SLA targets and alerts, and review a timestamped audit timeline.trymaintena.com · read 7 Oct 2026
- Vendor dispatch
- Maintena ranks a manager’s vendors by trade match, availability, and past performance, and supports one-click assignment with automatic email notification.trymaintena.com · read 7 Oct 2026
- What it does
- Maintena is AI-powered maintenance coordination software for property managers that captures requests, triages them, dispatches vendors, and tracks repairs to completion.trymaintena.com · read 7 Oct 2026