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M-Files
Tampere, Finland
What it is
M-Files is a metadata-driven document management system that links files to the people, projects, and work they support. Artificial intelligence classifies and organizes information, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation handle document work. Integrations include Microsoft 365, Salesforce, SAP, and APIs for other CRM and ERP systems. Organizations can deploy M-Files in the cloud or self-host it. M-Files Cloud runs on Microsoft Azure and is managed by a professional operations team around the clock. The company lists ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014 certifications, and says stored data uses AES-256 encryption. Essentials costs $65 a month, billed monthly per seat; Enterprise uses custom pricing. A 30-day trial needs no card or installation, but its basic vault omits some integrations. Desktop support is 64-bit Windows; macOS and Linux use the web interface. iOS and Android apps are available.
For and against
For
- AI classification and organization
- Version history and co-authoring
- Cloud or self-hosted deployment
- Microsoft 365, Salesforce, and SAP integrations
- AES-256 encryption for stored data
Against
- No free plan is listed
- Essentials costs $65 monthly per seat
- Trial vault lacks some integrations
- Desktop app support is Windows-only
The verdict
M-Files combines metadata-based organization with document collaboration, automation, and integrations. Its paid model and Windows desktop limitation matter, but web, mobile, API, cloud, and self-hosted options broaden deployment choices.
Who it suits
It suits complex, regulated, document-driven organizations needing metadata, governance, and workflow tools. Teams can use cloud or self-hosted deployment with desktop, web, mobile, and API access.
Plans and prices
M-Files Essentials
native Microsoft 365 experiences · built-in M-Files Aino AI · secure collaboration and lifecycle management
Read 1 Oct 2026 · m-files.com
M-Files Enterprise
advanced governance and compliance · process automation · expanded AI capabilities · stronger security controls
Read 1 Oct 2026 · m-files.com
On the record
- AI classification
- M-Files uses artificial intelligence to automatically classify and organize information for faster access.m-files.com · read 1 Oct 2026
- Cloud hosting
- M-Files Cloud is hosted in Microsoft Azure and managed by a professional Cloud Operations team 24/7.m-files.com · read 1 Oct 2026
- Deployment
- M-Files offers both cloud-based and self-hosted deployment options.m-files.com · read 1 Oct 2026
- Desktop support
- M-Files Desktop is supported on 64-bit Microsoft Windows, while macOS and Linux users access M-Files through M-Files Web.userguide.m-files.com · read 1 Oct 2026
- Document work
- The platform supports document search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation.m-files.com · read 1 Oct 2026
- Encryption
- M-Files states that it encrypts data at rest with AES-256 and encrypts client-to-server network communication.m-files.com · read 1 Oct 2026
- Integrations
- Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems.m-files.com · read 1 Oct 2026
- Mobile and API
- M-Files provides mobile apps for iOS and Android plus the M-Files Web Service API, M-Files API, and UI Extensibility Framework.userguide.m-files.com · read 1 Oct 2026
- Product
- M-Files is a metadata-driven document management system that connects documents to the people, projects, and work they support.m-files.com · read 1 Oct 2026
- Security certifications
- M-Files lists ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014 certifications.m-files.com · read 1 Oct 2026
- Support
- Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times.m-files.com · read 1 Oct 2026
- Target organizations
- M-Files describes its platform as serving complex, regulated, document-driven work and higher-risk environments.m-files.com · read 1 Oct 2026
- Trial
- The 30-day free trial requires no credit card or software installation and provides a basic vault with core functionality but not all integrations.m-files.com · read 1 Oct 2026
- Trial users
- Trial users can add unlimited colleagues to the trial vault using M-Files Manage.m-files.com · read 1 Oct 2026
