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Laserfiche
Long Beach, California, United States
What it is
Laserfiche is an intelligent content platform for managing documents, automating work, and supporting decisions. It centralizes content with collaboration, audit trails, version control, and advanced search. Low-code automation can handle email alerts, document routing, and approvals. AI features include agents, document data extraction and classification, chat, summaries, and audio or video transcription. The product is offered as a cloud platform and in self-hosted form, with desktop and mobile access and mobile offline file sync. Named integrations include Microsoft 365, Workday, Salesforce, DocuSign, SAP, and Esri ArcGIS, alongside prebuilt connectors, APIs, and webhooks. Security features include AES-256 encryption at rest for AI data, TLS 1.2+ encryption in transit, granular access controls, and repository audit logs. Laserfiche says it does not use organizational data to train internal or external AI models. Annual pricing starts at $42/user/mo for Business+, which has a 500-user minimum; Professional starts at five users and Business at 25. Prices exclude professional services and implementation fees. Support resources include help files, a knowledge base, community answers, training, webinars, and certification resources.
For and against
For
- Centralizes content with version control and advanced search
- Automates routing, alerts, and approvals
- Includes AI extraction, classification, and transcription
- Offers cloud and self-hosted products
- Lists integrations with Microsoft 365, Workday, Salesforce, and others
Against
- No free plan
- Business+ starts at 500 users
- Professional services and implementation fees are excluded
The verdict
Laserfiche combines document management, workflow automation, and AI features across cloud and self-hosted offerings. Review the tier minimums and excluded implementation costs when considering it.
Who it suits
It suits organizations managing documents and automating processes, from professional use to enterprise-wide operations. Laserfiche describes tiers for process automation, departmental scaling, and business-critical enterprise work.
Plans and prices
Business+
30TB storage per account · 3 repositories · 250,000 AI Units/year · 500,000 API calls/month
Read 2 Oct 2026 · laserfiche.com
Professional
100GB storage per user · 1 repository · 1,000 AI Units/year · 50,000 API calls/month
Read 2 Oct 2026 · laserfiche.com
Business
100GB storage per user · 3 repositories · 50,000 AI Units/year · 150,000 API calls/month
Read 2 Oct 2026 · laserfiche.com
On the record
- AI data use
- Laserfiche says it does not use an organization’s data to train internal or external AI models.laserfiche.com · read 2 Oct 2026
- AI features
- Laserfiche AI features include agents, document data extraction and classification, chat, summaries, and audio or video transcription.laserfiche.com · read 2 Oct 2026
- Automation
- Laserfiche offers low-code process automation, including tools to automate email alerts, document routing and approvals.laserfiche.com · read 2 Oct 2026
- Compliance
- Laserfiche lists SOC 2 Type 2 Plus, ISO/IEC 27001:2022 and HIPAA-related security coverage, and says GovRAMP status is pending.laserfiche.com · read 2 Oct 2026
- Document management
- The platform centralizes content and offers collaboration, audit trails, version control and advanced search.laserfiche.com · read 2 Oct 2026
- Integrations
- Its integrations page names Microsoft 365, Workday, Salesforce, DocuSign, SAP and Esri ArcGIS, and describes prebuilt connectors, APIs and webhooks.laserfiche.com · read 2 Oct 2026
- Intended users
- The pricing page describes Professional for process automation, Business for scaling across departments, and Business+ for enterprise-wide automation and business-critical operations.laserfiche.com · read 2 Oct 2026
- Pricing limits
- Pricing excludes professional services and implementation fees; each listed tier has a minimum user count.laserfiche.com · read 2 Oct 2026
- Product
- Laserfiche describes itself as an intelligent content platform for managing documents, automating work and supporting decisions.laserfiche.com · read 2 Oct 2026
- Security
- The trust page describes AES-256 encryption at rest for AI data, TLS 1.2+ encryption in transit, granular access controls and repository audit logs.laserfiche.com · read 2 Oct 2026
- Support and learning
- Laserfiche offers product help files, a knowledge base, community answers, training, webinars and certification resources.laserfiche.com · read 2 Oct 2026
- Supported environments
- Laserfiche offers a cloud platform and self-hosted products; its pricing page describes desktop and mobile access and mobile offline file sync.laserfiche.com · read 2 Oct 2026
