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Alternatives · 2026

The best Leena AI IT Service Desk alternatives

The rest of Best AI IT Agents, in this site's order: each with what it costs, where it runs and its record score.

1
Jira

Jira suits software, product, marketing, operations, and other teams that need to assign and track coordinated work.

AndroidiPhone & iPadWeb+4 Free plan Record6.4 Visit
2
Freshservice

Freshservice is aimed at IT teams managing employee support, assets, and operations.

AndroidiPhone & iPadWeb+1 $19 a month, billed yearly Record5.3 Visit
3 Web — Record4.8 Visit
4
InvGate Service Desk

InvGate suits organizations coordinating service work across IT and other departments.

WebWindowsLinux+2 — Record4.7 Visit
5
SysAid

It suits IT teams managing service incidents, requests, changes, problems, and assets.

AndroidiPhone & iPadWeb+2 $89 a month Record4.6 Visit
6
Moveworks

It suits organizations seeking enterprise search and task automation across business systems.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
7 WebAPISelf-hosted $75 a month, billed yearly Record4.2 Visit
8
Kore.ai

Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service…

WebAPISelf-hosted — Record4.0 Visit
9
OpenText AI Operations Management (formerly Operations Bridge)

The platform suits teams managing hybrid-cloud infrastructure, services, and observability at enterprise scale.

WebSelf-hosted — Record3.8 Visit
10 WebLinux Free plan Record3.1 Visit
11 WebWindowsMac+1 — Record2.8 Visit
12 WebWindowsMac+1 — Record2.8 Visit
13 Web — Record2.5 Visit
15 Web — Record2.5 Visit
16 Web — Record2.5 Visit
17 Web — Record2.4 Visit
18 Web — Record2.4 Visit
19 Web — Record2.4 Visit
20 Web — Record2.4 Visit
21 Web — Record2.4 Visit
22 Web — Record2.3 Visit
23 Web — Record2.3 Visit