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Auditcall
Wilmington, Delaware, United States
What it is
Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and analytics, with browser and API access. Dynamic number insertion can attribute calls to their source, campaign, ad, keyword, or landing page. Call intelligence includes transcripts, summaries, intent detection, and sentiment scoring. Calling tools include IVR, voice agents, skill-based routing, queues, and live monitoring for coaching. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams. The service provides a browser-based WebRTC softphone, REST APIs, webhooks, and SDKs. Auditcall says customer-configured settings control retention of recordings, transcripts, and metadata, which are then deleted or de-identified. The Free Account has no platform fee or contract, but customers pay separately for phone numbers and calling minutes. Virtual numbers are listed at $2 a month, while pay-as-you-go calling is $0.01, paid once. Costs and call rates vary by destination and number type, among other factors.
For and against
For
- Dynamic number insertion attributes calls to campaigns and sources.
- Call intelligence includes transcripts and sentiment scoring.
- Calling tools include IVR and skill-based routing.
- Lists integrations with Salesforce, HubSpot, and Google Ads.
- Free Account has no platform fee or contract.
Against
- Phone numbers and calling minutes are charged separately.
- Number prices and calling rates vary by destination and type.
- Phone support hours are Monday to Friday, 9 AM to 6 PM UTC.
The verdict
Auditcall brings call attribution, telephony, and call intelligence into one service with web and API access. Account for variable number and calling charges alongside the no-platform-fee Free Account.
Who it suits
Auditcall suits contact centers, agencies, sales and support teams, and other businesses that rely on customer phone communication. It may also fit teams seeking call attribution, call analytics, and web or API access.
Plans and prices
Free Account
Unlimited users & teams · All features unlocked · No platform fee, no contract
Read 30 Sep 2026 · auditcall.com
Pay-As-You-Go Minutes
Inbound and outbound calling · Per-second billing · Wallet-based recharge
Read 30 Sep 2026 · auditcall.com
Virtual Numbers
Local, toll-free, mobile or international numbers · Number price varies by destination and type
Read 30 Sep 2026 · auditcall.com
On the record
- AI call intelligence
- The platform provides call transcripts, summaries, intent detection, and sentiment scoring.auditcall.com · read 30 Sep 2026
- Call attribution
- Dynamic number insertion attributes calls to their source, campaign, ad, keyword, or landing page.auditcall.com · read 30 Sep 2026
- Call handling
- Its calling tools include IVR and voice agents, skill-based routing, queues, and live monitoring for coaching.auditcall.com · read 30 Sep 2026
- Data retention
- Call recordings, transcripts, and metadata are retained according to customer-configured settings and then deleted or de-identified.auditcall.com · read 30 Sep 2026
- Integrations
- The site lists Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams.auditcall.com · read 30 Sep 2026
- Security
- The privacy policy says data is encrypted in transit and at rest and describes network segmentation, least-privilege access, continuous monitoring, and independent audits including AICPA SOC 2 and HIPAA-aligned controls.auditcall.com · read 30 Sep 2026
- Support
- Auditcall lists email, WhatsApp, Telegram, and phone support; phone support is available Monday to Friday, 9:00 AM to 6:00 PM UTC.auditcall.com · read 30 Sep 2026
- Usage charges
- The pricing page says customers pay for phone numbers and calling minutes, and that rates vary by destination country, number type, carrier, and call direction.auditcall.com · read 30 Sep 2026
- Web and API access
- The about page describes a browser-based WebRTC softphone and says the platform provides REST APIs, webhooks, and SDKs.auditcall.com · read 30 Sep 2026
- What it does
- Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and call analytics.auditcall.com · read 30 Sep 2026
- Who it serves
- The company says the platform is for contact centers, call centers, agencies, sales and support teams, and other businesses that rely on customer phone communication.auditcall.com · read 30 Sep 2026
