Gamifier

Gamifier adds challenges, quests, leaderboards, rewards and feedback to existing CRM systems. It is positioned for CRM-driven sales teams and Zendesk-based support teams, with uses including CRM adoption, pipeline hygiene, onboarding, motivation and recognition. Features include real-time leaderboards, goals, rewards and wallet records, performance insights, mobile timeline feedback, quests and achievements. Native integrations are listed for Pipedrive, HubSpot, Salesforce, Salesloft, Outreach and Zendesk, with CRM connections set up through OAuth-based marketplace or install flows. Players can view performance, rewards, leaderboards and timeline feedback in the mobile app, which is listed for iPhone. Starter costs $3.00 per month billed yearly, with a one-user minimum; monthly billing is $4/user/month. A 14-day trial requires no credit card and provides access to all features in the chosen plan. There is no free plan. All plans include email support.

Gamifier layers team goals, competitions and rewards onto supported CRM workflows, with a 14-day trial to explore a chosen plan. Check the billing term and minimum user count for the plan you are considering.

It suits CRM-based sales teams and Zendesk support teams that want to structure goals, competitions, rewards or recognition around team activity.

Gamifier adds goals, contests and rewards to CRM-based sales and support work. It suits teams that already run on a supported CRM and want to encourage adoption, engagement or consistent workflows. Its tiered plans make the starting price accessible, but user minimums raise the real entry cost as teams move beyond Starter.

Overview

Rather than replace a CRM, Gamifier places a performance layer over it: everyday activity can feed challenges, quests, leaderboards, rewards and feedback. That focus makes it relevant to sales teams working on pipeline hygiene and engagement, as well as Zendesk-based support teams seeking motivation, onboarding and recognition.

Native integrations cover Pipedrive, HubSpot, Salesforce, Salesloft, Outreach and Zendesk. Connections use official marketplace or installation flows with OAuth authorization, a practical fit for teams that want CRM activity tied into the program rather than maintained separately. The HubSpot integration can share companies, contacts, deals, pipelines and owners data, and shows 200+ marketplace installs. Pipedrive’s listing shows a 4.5 rating from two reviews, with panels and actions in deal details, activity list and deal list views.

Key features

Real-time leaderboards, goals and challenges give teams visible targets and progress; rewards and wallet records add an incentive mechanism. Quests and achievements can structure activity into a sequence, while performance insights and advanced analytics offer ways to assess it. Mobile timeline feedback rounds out the experience for players who need to see performance, rewards and standings away from a desktop.

Feature depth depends on the plan. Starter covers goals, basic commission tracking and simple competitions. Journeys, quests, badges, custom leaderboards and Slack integration begin at Essential; advanced feedback mechanics, people performance data, a custom rewards store, API access and advanced analytics require Advanced. That makes the entry tier a narrower fit for teams wanting basic contests than for buyers expecting a configurable recognition program.

Pricing

Gamifier is paid, with no free plan. All plans include email support, and a 14-day trial offers full access to the features in the chosen plan without requiring a credit card; it can be cancelled anytime. Prices below are per user per month, with annual billing unless stated otherwise.

Starter is the clearest low-commitment entry for a small team that needs core competitions, but it gives up quests, badges and custom leaderboards. Essential’s five-user minimum means its $9.00 rate translates to at least $45 per month on annual billing; Advanced starts at ten users, or at least $160 per month on annual billing. Those tiers make sense when their added features and support matter to a team, not simply as a way to unlock a single extra capability. Enterprise suits buyers who need SSO, custom integrations or a custom SLA, with scope and price set through sales.

Customers can upgrade or downgrade at any time, with changes taking effect on the next billing cycle. The annual rates are lower than monthly billing, but monthly terms cost more per user; buyers should compare the billing commitment alongside the minimum seats before choosing.

Platforms

Gamifier supports API, iOS and web. Its mobile app is identified as an iPhone app, where players can access performance, rewards, leaderboards and timeline feedback. Android is not among the supported platforms.

Who it's for

Gamifier is a considered choice for CRM-driven sales teams and Zendesk-based support organizations that want to connect everyday work with team goals and recognition. Starter can suit a small group testing basic competitions; teams that need structured journeys, custom boards or a rewards store should budget for higher tiers and their seat minimums. It is less compelling for organizations that do not use a supported CRM or do not want a paid, per-user program.

Gamifier describes a data-minimization approach covering CRM activity signals, players, teams, goals, rules, reward and wallet records, and operational support records. Its security page avoids unverified certification claims; buyers with formal compliance requirements should confirm certification status and security questions during commercial review.

Pros and cons

• Pros: Native integrations span six CRM and sales/support platforms, and OAuth-based marketplace or install flows keep the connection anchored in those systems.
• Pros: The plan ladder makes capabilities legible: basic contests start at Starter, while quests, analytics, API access and enterprise controls are reserved for tiers aimed at more demanding programs.
• Pros: The no-card 14-day trial includes the chosen plan’s full feature set, useful for assessing the appropriate tier before committing.
• Cons: There is no free plan, so continued use requires a paid subscription.
• Cons: Essential and Advanced impose five- and ten-user minimums, respectively, which can make the effective starting bill notably higher than the per-user rate suggests.
• Cons: The mobile app is identified for iPhone, while Android is not included among the supported platforms.
• Cons: Certification claims are intentionally not made, so buyers with a certification requirement need to resolve that during sales review.

Alternatives

For a broader browse of tools in adjacent categories, see Customer Service Gamification Software and Sales Gamification Software.

• Aspect League is another paid option with Android, iOS and web platforms.
• Choose Vonage SMS API when the need is a usage-priced SMS API rather than Gamifier’s CRM-centered gamification; it has no free plan, offers a free trial, and pricing varies by country and number type.
• Genesys Workforce Engagement Management is a paid option for teams considering a workforce engagement management add-on; its listed Genesys Cloud 2 + Workforce Engagement Management add-on price is £28 a year per named user, billed annually.
• TouchPoint One A-GAME Flex is an alternative for buyers considering Acuity Plus with A-GAME Flex; it is $29.23 per user per month and has a 100-user minimum.
• Geckoboard may suit a team prioritizing dashboards: Essentials is $79 a month billed annually for two dashboards, one editor and one screen, with unlimited viewers.
• Hoopla is another paid option with a free trial and demo-led pricing.
• Freshdesk is worth considering when a free starting option matters: its Free program covers 1–2 agents for six months, and the page also offers a free trial.
• BoardQ is a freemium choice for leaderboard needs, with a free Basic plan supporting up to two leaderboards.

Verdict

Choose Gamifier if your sales or Zendesk-based support team wants CRM-connected goals, contests and rewards, and the plan’s seat minimums fit your headcount. Its strongest case is the progression from basic leaderboards to quests, analytics and enterprise controls, supported by native integrations and a full-featured trial. Look elsewhere if you need a free ongoing plan, Android support, or a solution not centered on Gamifier’s supported CRM workflows.