EventReception

EventReception provides event diagrams, seating plans, SMS seating, check-in, and event management tools for hotels, venues, caterers, and event professionals. Users can import guest lists from Excel, arrange guests at tables or chairs, manage RSVPs and groups, and export table lists to Excel or PDF. Its e-GuestList app supports online and offline check-ins, imports Excel guest lists, and syncs information across devices in real time. Reports cover attendance, no-shows, walk-ins, activity by minute, and device breakdowns, with PDF and Excel exports. Other listed tools include online venue navigation maps and payment checkout through Viva. A free check-in account supports unlimited events with up to 30 guests per event, and the software offers a 14-day trial. Paid options include MAX-150 at 19.00 € per event, Event Diagrams at 90.00 € per month, Diagrams & Seating at 155.00 € per month, All Solutions at 190.00 € per month, and Unlimited at 570.00 € per month. It is available on Android, iOS, and web.

EventReception combines seating tools with check-in, guest-list management, and attendance reporting. Its free account has a 30-guest event limit, while paid plans include both per-event and monthly options.

It suits hotels, venues, caterers, and event professionals managing guest seating and event check-in. The reporting and exports may help teams reviewing attendance and device activity.

EventReception is event software for hotels, venues, caterers and event professionals coordinating seating and guest arrival. It is best for teams that want diagrams, guest lists, check-in and attendance reporting under one roof. Choose it for that operational breadth; look elsewhere if 3D layouts or a generous free guest allowance are priorities.

Overview

The product connects event diagrams and seating plans with guest-list management and check-in across Android, iOS and web. Excel imports and exports, PDF exports, SMS delivery, venue navigation maps and Viva payment checkout support common event workflows. Real-time collaboration helps teams coordinate plans, while the combination of layout and entry tools can reduce the need to split those tasks across products.

There is no 3D view, which limits its appeal to planners who need to visualize a room in three dimensions. The free check-in account also caps each event at 30 guests, so it is a useful starting point rather than a broad solution for larger gatherings.

Key features

Seating and guest management

Import guest lists from Excel, organize RSVPs and groups, and assign guests to tables or chairs. Users can import floor plans and export table lists to Excel or PDF. These tools suit event teams working from spreadsheet-based guest data, and real-time collaboration supports shared planning. The lack of a 3D view is a meaningful gap for users who need three-dimensional room visualization.

Check-in and reporting

The e-GuestList app supports online and offline check-in, Excel guest-list imports and real-time syncing across devices. Offline operation is useful when connectivity at an event is unreliable; device syncing helps keep multiple check-in points aligned. Reports cover attendance coverage, no-shows, walk-ins, activity by minute and device, and can be exported to PDF or Excel.

Data and support

The check-in app says data are SSL-encrypted and secured in an ISO/IEC 27001:2022-certified three-tier data center. EventReception says it does not sell or rent user data, and that its payment provider processes sensitive card details that EventReception cannot access. Guest mobile numbers and email addresses are automatically deleted 15 days after events. Combo packages include 365-day support, and the pricing page offers a brief online product tour.

Pricing

EventReception has a free plan, a full 14-day software demo trial, per-event check-in pricing and monthly packages. The free check-in account allows unlimited events, but limits each event to 30 guests. That can work for small gatherings; larger events need a paid option. Check-in packages apply guest and tablet-device limits per event, and per-event credits expire 12 months after purchase unless extended by request.

• MAX-150: 19.00 € per once, billed per event, for one event with a maximum of 150 guests and two tablet devices. It is the focused option for a single event within those caps, but does not include the broader monthly package features.
• Event Diagrams: 90.00 € per month, billed per month, for one user, event diagrams, management platform, seating charts, SMS seating, navigation map and check-in app. It suits an individual needing the main planning and check-in tools; the one-user allowance is restrictive for a team.
• Diagrams & Seating: 155.00 € per month, billed per month, with one user and the same stated feature set as Event Diagrams. It costs more without a broader user or check-in allowance in the stated package, so the lower tier is the clearer fit for buyers choosing solely between these two feature lists.
• All Solutions: 190.00 € per month, billed per month, for one user, up to five check-in users and up to 700 check-ins per event, alongside the diagrams, management platform, seating charts, SMS seating, navigation map and check-in app. This is the stronger fit for teams needing several check-in operators and events within the cap.
• Unlimited: 570.00 € per month, billed per month, for unlimited users, check-in users and check-ins, with the same stated planning and check-in features. It is aimed at high-volume operations that would outgrow the All Solutions event ceiling; its substantially higher monthly cost is hard to justify for smaller workloads.

Platforms

EventReception is available on Android, iOS and web, giving teams options across mobile devices and browsers.

Who it's for

Hotels, venues, caterers and event professionals are the clearest audience, especially those managing seating and guest entry together. The free account fits small events with no more than 30 guests per event; teams handling larger guest counts should compare the per-event and monthly caps against their event needs. It is a weaker fit for planners who require 3D layouts.

Pros and cons

• Pro: Seating, check-in and reporting work together, with Excel and PDF workflows that accommodate guest lists and post-event records.
• Pro: Offline check-in and real-time syncing across devices address two practical needs for multi-point entry operations.
• Pro: The free account supports unlimited events, making it possible to use the service repeatedly for small gatherings.
• Con: Each free event is limited to 30 guests, and paid check-in packages also impose event-level guest and device limits.
• Con: Monthly options begin at 90.00 € per month, while the 155.00 € Diagrams & Seating tier has the same stated package contents as the 90.00 € Event Diagrams plan.
• Con: No 3D view is available for users who need three-dimensional layout planning.

Alternatives

For a broader category comparison, see the Event Diagramming Software list.

Consider Cvent if you want a paid event platform whose registration product can be tried for free. 3D Event Designer is a better match when 2D/3D diagramming and converting a 2D plan to 3D are central requirements; its Basic plan is $14.95 a month for one user and one floor plan. E3D Planner may suit buyers seeking an entry-level 3D-oriented plan: Starter is $16.99 a month for one event at a time, with HD rendering credits, PDF export and an AR viewer.

Planning Pod is another paid event-planning option. EventDiagram offers a free plan for readers looking for a freemium alternative. Eventscript has a free plan limited to one upcoming event at a time. OnePlan offers a free plan limited to one event and 25 objects, with low-resolution watermarked PNG export. SeatChart.io has a free plan with one event, three AI floor-plan imports, guest import, export and sharing.

Verdict

EventReception is a sensible choice for event professionals who want seating, guest check-in and attendance reporting in a connected workflow, particularly when offline entry and multi-device syncing matter. Its strongest reason to choose it is the breadth of operations covered alongside spreadsheet and PDF handling. Its main reasons to look elsewhere are the 30-guest free-event cap, paid package ceilings and absence of 3D layouts.