Best CSI Pro Alternatives in 2026
Updated
20 apps from customer success analytics software ranked against CSI Pro on the same published basis.
- 1CSI Pro vs Gainsight Customer Success
- 2CSI Pro vs Bruin for Customer Success
- 3CSI Pro vs GainTrace
- 4CSI Pro vs Muntri
- 5CSI Pro vs Hook
- 6CSI Pro vs AccountLens
- 7CSI Pro vs Vitally
- 8CSI Pro vs Dimension Labs
- 9CSI Pro vs ChurnZero
- 10CSI Pro vs Successifier
- 12CSI Pro vs ClientSuccess
- 13CSI Pro vs Planhat
- 14CSI Pro vs Skalin
- 15CSI Pro vs Custify
- 16CSI Pro vs CSHUBB
- 17CSI Pro vs CSSignal
- 18CSI Pro vs fiit
- 19CSI Pro vs SmartKarrot
- 20CSI Pro vs Chief
- 21CSI Pro vs ZapScale
CSI Pro alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Gainsight Customer Success | 8.2 | No | — | Android, iOS, Web |
| 2 | Bruin for Customer Success | 8.1 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | GainTrace | 8.0 | Free plan | $6.83/mo | API, Web |
| 4 | Muntri | 7.8 | Free plan | $299/mo | API, iOS, Web |
| 5 | Hook | 7.5 | No | — | API, Web |
| 6 | AccountLens | 6.8 | Free plan | $99/mo | self-hosted, Web |
| 7 | Vitally | 6.7 | No | — | API, Web |
| 8 | Dimension Labs | 6.7 | Free plan | $999/mo | API, self-hosted, Web |
| 9 | ChurnZero | 6.5 | No | — | Web |
| 10 | Successifier | 6.5 | No | $79/mo | API, Web |
| 12 | ClientSuccess | 6.3 | No | — | Web |
| 13 | Planhat | 6.2 | No | — | Web |
| 14 | Skalin | 6.2 | No | €58.25/mo | API, Web |
| 15 | Custify | 6.0 | No | — | Web |
| 16 | CSHUBB | 6.0 | No | ₹26,999/mo | Web |
| 17 | CSSignal | 5.5 | No | — | Web |
| 18 | fiit | 5.5 | No | $399/mo | Web |
| 19 | SmartKarrot | 5.4 | No | $1,250/mo | API, Web |
| 20 | Chief | 5.2 | No | $150/mo | Web |
| 21 | ZapScale | 5.2 | No | — | Web |
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Questions about CSI Pro alternatives
What is the best alternative to CSI Pro?
Gainsight Customer Success, number 1 in customer success analytics software with a score of 8.2 out of 10. The others here: Bruin for Customer Success, GainTrace, Muntri and 16 more.
What is the best free alternative to CSI Pro?
Bruin for Customer Success is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.