CSHUBB
India
What it is
CSHUBB is a web-based customer success intelligence platform for organizing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace. Its GLANCE view places account health scores, ARR, renewal dates, risk indicators, and last-contact timestamps together. Momentum provides account-trajectory predictions, including churn risk, expansion signals, win-back alerts, and the biggest movers. Native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; Growth also lists Zoho CRM and Freshworks. Offline mode and PWA installation are included across plans, with account and note changes syncing after reconnection. Starter includes up to 10 webhook endpoints, while Growth includes up to 20 with HMAC signing. CSHUBB lists PostgreSQL Row-Level Security, TLS 1.2+ in transit, and AES-256 at rest. AI keys remain in browser storage, prompts go directly to providers, and LM Studio runs locally. Starter costs ₹26,999 a month plus ₹2,499 per seat/month; Growth costs ₹44,999 a month plus ₹2,499 per seat/month. A 15-day Growth-feature trial covers 2,500 accounts and 10 seats without a credit card.
For and against
For
- Portfolio view combines health, ARR, renewals, and risk
- Momentum predicts churn, expansion, and win-back signals
- Offline mode and PWA installation included
- Connectors cover CRM, support, calendar, and email tools
- Security controls include row-level isolation and AES-256
Against
- No free plan
- Paid plans add per-seat charges
- Starter limits accounts and webhook endpoints
- Web platform only
The verdict
CSHUBB brings customer success data, predictions, integrations, and offline access into one web workspace. Its paid structure, account limits, and per-seat fees should be reviewed against team size and workflow needs.
Who it suits
CSHUBB suits customer success teams, especially BFSI, healthcare, and data-conscious SaaS organizations. It is intended for teams needing account, renewal, expansion, engagement, and performance reporting.
Plans and prices
Starter
1,000 accounts included · no seat cap · +250 accounts @ ₹999/mo, max 3 stacks (1,750 total) · 3 AI tools
Read 29 Sep 2026 · cshubb.com
Growth
2,500 accounts included · no seat cap · +250 accounts @ ₹999/mo, unlimited stacks · 5 AI tools
Read 29 Sep 2026 · cshubb.com
On the record
- AI predictions
- Momentum provides account trajectory predictions, including churn risk, expansion signals, win-back alerts, and biggest movers.cshubb.com · read 29 Sep 2026
- AI privacy
- The security page says individual AI provider keys are kept in browser local storage and AI prompts go directly from the browser to the provider; LM Studio runs locally.cshubb.com · read 29 Sep 2026
- AI providers
- The pricing page lists Groq, Claude, and Gemini on Starter, and adds LM Studio on Growth for offline AI.cshubb.com · read 29 Sep 2026
- Compliance
- CSHUBB says its architecture aligns with SOC 2, GDPR, and ISO 27001 frameworks.cshubb.com · read 29 Sep 2026
- Integrations
- The site says native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; the pricing page lists HubSpot, Zoho CRM, and Freshworks connectors on Growth.cshubb.com · read 29 Sep 2026
- Intended users
- The site says CSHUBB is built for customer success teams and highlights BFSI, healthcare, and data-conscious SaaS teams.cshubb.com · read 29 Sep 2026
- Offline access
- Offline mode and PWA installation are included in every plan, with account and note changes syncing when connectivity returns.cshubb.com · read 29 Sep 2026
- Portfolio view
- GLANCE presents account health scores, ARR, renewal dates, risk signals, and last-contact timestamps in one view.cshubb.com · read 29 Sep 2026
- Product
- CSHUBB describes itself as a customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.cshubb.com · read 29 Sep 2026
- Security
- The security page states that CSHUBB uses PostgreSQL Row-Level Security for tenant isolation, TLS 1.2+ in transit, and AES-256 encryption at rest.cshubb.com · read 29 Sep 2026
- Support
- The pricing page includes in-app help and feedback on every plan and priority support on Growth.cshubb.com · read 29 Sep 2026
- Trial limits
- The 15-day trial unlocks Growth features and is limited to 2,500 accounts and 10 seats, with no credit card required.cshubb.com · read 29 Sep 2026
- Webhooks
- Starter includes up to 10 webhook endpoints, while Growth includes up to 20 endpoints with HMAC signing.cshubb.com · read 29 Sep 2026
