CSI Pro
No phone app
6.5No. 11 of 21
in Customer Success Analytics Software
in Customer Success Analytics Software
- Recognised40% of the score29
- Phone app26% of the score0
- Documented20% of the score86
- Free plan14% of the score100
- Free plan
- Yes
- Runs on
- Web
Summary
CSI Pro is ranked #11 of 21 in customer success analytics software on Samsung Mobile US Press. It runs on Web. There is a free plan. A free trial is offered.
CSI Pro plans and pricing
All plansFree Free Free forever; no account required Core scoring and analysis · Offline core features · 3 free account research searches customersuccessintelligence.com · 2 Oct 2026
Pro Lifetime $29 once Launch special; regular price is $49 Lifetime access · Up to 2 devices per license · Account Intelligence · Document Vault · AI-enhanced outputs customersuccessintelligence.com · 2 Oct 2026
Compared on customer success analytics software
- Free plan
- Yescustomersuccessintelligence.com
- Renewal risk analytics
- Yescustomersuccessintelligence.com
- Data source depth
- multi-sourcecustomersuccessintelligence.com
Facts
- Purpose
- CSI Pro provides customer success teams with renewal probability scores, AI-generated QBRs, and retention playbooks in a browser-based tool.customersuccessintelligence.com · 2 Oct 2026
- Scoring
- It calculates a 0–100% renewal probability score from usage trends, support volume, and sentiment, and says the score works offline without AI.customersuccessintelligence.com · 2 Oct 2026
- QBRs and escalations
- It generates structured QBR drafts and one-page escalation briefs, with AI-enhanced outputs available in Pro.customersuccessintelligence.com · 2 Oct 2026
- Account research
- Account Intelligence synthesizes company news, financial signals, and customer success community data; it offers three free research uses and Wikipedia fallback without an API key.customersuccessintelligence.com · 2 Oct 2026
- Document Vault
- The Pro Document Vault accepts PDF, CSV, and TXT files and uses their contents to inform QBR, triage, and advisor outputs.customersuccessintelligence.com · 2 Oct 2026
- AI providers
- The site lists OpenRouter, Anthropic, Google Gemini, Ollama, OpenAI, and generic OpenAI-compatible endpoints as supported AI providers.customersuccessintelligence.com · 2 Oct 2026
- AI workflow
- The free Zero-Config AI Bridge copies a pre-filled prompt for use with ChatGPT, Claude, or Gemini without requiring an API key in CSI Pro.customersuccessintelligence.com · 2 Oct 2026
- Offline and format
- CSI Pro is a single HTML file that runs in a browser; its core scoring, QBR, triage, and advisor features work offline.customersuccessintelligence.com · 2 Oct 2026
- Browser support
- The specifications list Chrome 90+, Firefox 88+, Safari 14+, and Edge 90+.customersuccessintelligence.com · 2 Oct 2026
- Security
- The maker says account data stays locally in the browser and API keys are encrypted with AES-256-GCM using PBKDF2 with 100,000 iterations.customersuccessintelligence.com · 2 Oct 2026
- Privacy
- The privacy policy says the maker does not use analytics, cookies, third-party tracking scripts, crash reporting, or server-side data collection.customersuccessintelligence.com · 2 Oct 2026
- License limit
- A Pro license permits use on up to two devices simultaneously, and the terms describe it as a perpetual license for internal business use.customersuccessintelligence.com · 2 Oct 2026
- Research quotas
- The site lists Pro research quotas of 5 Perplexity searches per day and 2,000 Brave searches per month.customersuccessintelligence.com · 2 Oct 2026
- Support
- The privacy policy and terms list [email protected] for questions.customersuccessintelligence.com · 2 Oct 2026
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Where it ranks on Samsung Mobile US Press
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Sources
- customersuccessintelligence.com· checked 2 Oct 2026