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Alternatives · 2026

The best Chargebee Retention alternatives

The rest of Best Customer Retention Software, in this site's order: each with what it costs, where it runs and its record score.

1 AndroidiPhone & iPadWeb+1 $199 a month Record5.8 Visit
2
Churn Buster

Churn Buster suits subscription businesses seeking payment recovery tools, cancellation offers, or exit feedback.

WebAPI $269 a month Record5.2 Visit
3
Kangaroo Rewards

It suits businesses that want to run points or tiered rewards alongside marketing campaigns across store, e-commerce, and mobile channels.

AndroidiPhone & iPadWeb+1 $79 a month Record5.2 Visit
4 WebAPI $15 a month Record5.0 Visit
5 WebAPI $199 a month Record5.0 Visit
6
Braze

Braze says it serves companies from startups launching engagement programs to scaling businesses and large global enterprises.

AndroidiPhone & iPadWeb+1 — Record4.5 Visit
7 WebAPI $250 a month, billed yearly Record4.5 Visit
8
Klaviyo

Klaviyo suits teams seeking coordinated marketing across multiple messaging channels, with segmentation, automation, and integrations.

Web Free plan Record4.5 Visit
9
Retently

Retently fits ecommerce, B2B SaaS, financial-services, and property-management teams collecting structured customer feedback.

WebAPI $99 a month Record4.5 Visit
10
AskNicely

It suits multi-location service businesses managing customer feedback across five to 5,000 or more locations.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
11
Customer.io

Customer.io suits teams looking for automated email, customer journeys, lead scoring, and lead capture forms across web and mobile platforms.

AndroidiPhone & iPadWeb $100 a month Record4.2 Visit
12
Insider One

It is intended for marketers and customer engagement teams coordinating personalized experiences across channels.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
13
Iterable

Iterable suits enterprise-scale teams that want to coordinate customer messaging and journeys across channels.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
14
Optimove

Optimove is aimed at consumer brands managing customer journeys and campaigns across multiple channels.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
15 WebAPI — Record3.9 Visit
16
Gainsight Customer Communities

It suits companies that want customer communities, feedback collection, learning access, and configurable engagement spaces.

WebAPI $1,000 a year Record3.9 Visit
17
Vitally

Vitally is aimed at Customer Success teams using one-to-many, product-led, hybrid, or one-to-one engagement models.

WebAPI — Record3.9 Visit
18 WebAPI — Record3.7 Visit
19
ClientSuccess

ClientSuccess suits early-stage startups, SMBs, mid-market teams, and larger organisations with structured customer-success programs.

Web — Record3.6 Visit
20
Planhat

It suits B2B commercial teams looking to organize customer success, sales, or professional services work in one platform.

WebAPI — Record3.6 Visit
21 WebAPI — Record3.4 Visit