CaterTrack

CaterTrack is a workspace for catering businesses and party plot venues to manage enquiries, bookings, menus, staff, billing and payments. It turns enquiries into quotations and confirmed bookings on a shared calendar that flags conflicts. The software creates numbered PDFs for quotations, SGST/CGST invoices, receipts and booking contracts. Its dashboard covers revenue and collections, pipeline status, event types, pending dues and vendor spend, with Excel exports. It is available on web, Android and iPhone, with offline caching for weak networks. Owners can grant managers and staff resource-level permissions while keeping sensitive billing and finance access under their control. The product supports English, Gujarati and Hindi. A seven-day free option is listed, while paid plans start at ₹799/mo; the listed tiers are ₹799 a month, ₹2,499 a month and ₹4,999 a month. CaterTrack says subscription prices include 18% GST. Paid plans can be cancelled in the app and remain active through the billing cycle already paid.

CaterTrack brings booking, staffing and financial workflows together for catering and venue teams. The listed plan limits may matter for businesses with multiple locations or higher order volumes.

CaterTrack suits catering businesses, party plot venues and groups that operate both. Its shared calendar, staff permissions and event-finance dashboard are relevant to teams managing bookings and payments.

Overview

CaterTrack is an operations platform for caterers and party plot venues, connecting event commitments with staff, paperwork and financial tracking. It is a strong fit for teams managing bookings across several businesses, while smaller operators should weigh the monthly order caps against their volume.

Its breadth is the appeal: enquiries can flow into confirmed bookings, and owners can track collections and dues alongside event work. The trade-off is capacity by tier, with unlimited orders reserved for the highest plan.

Key features

Enquiries become quotations and confirmed bookings on a shared calendar, where conflict warnings help teams catch scheduling clashes. Proposal building, menu management, order management, staff scheduling and event logistics cover the central work of catering and venue operations. Keeping those tasks together can suit teams coordinating handoffs; the 50- and 500-order monthly caps on lower paid plans may not suit busy businesses.

Numbered PDFs cover quotations, SGST/CGST tax invoices, receipts and booking contracts, giving teams consistent documents for the booking and payment process. The dashboard tracks revenue against collections, pipeline status, event types, pending dues and vendor spend, with Excel exports for further analysis. That combination is useful for owners monitoring both upcoming work and cash flow, though it does not remove the need to check whether an order allowance fits the business.

Managers and staff can be assigned granular, resource-level permissions, while owners retain control of sensitive billing and finance access. Android and iPhone apps share the web login and cache data for weak networks. English, Gujarati and Hindi are supported across web and mobile—practical for teams that need those language choices.

CaterTrack says it uses encrypted connections, strong password hashing and tenant isolation between businesses. Subscription payments go through Razorpay's PCI-DSS compliant gateway; CaterTrack says it does not see or store card, UPI or bank credentials. Payments are accepted by UPI, cards, net banking and wallets. Support is available by email or phone Monday through Saturday, 10:00 AM–7:00 PM IST, with replies within one business day.

Pricing

The free option, “Start here — free,” costs ₹0 and lasts seven days. It includes orders, bookings and menus, a customer list with event history, and web, Android and iPhone access; no card is needed. That is a short starting window rather than an ongoing free tier, so it is best for evaluating the workflow before choosing a paid plan.

Starter costs ₹799 a month, billed monthly, and can be cancelled anytime. It covers one business, three team members and 50 orders per month, making it the entry point for a small operation with modest volume. Growth is ₹2,499 a month, also billed monthly with cancellation anytime; its allowance rises to three businesses, 25 team members and 500 orders monthly. It fits expanding teams that need more locations or staff, but the order ceiling remains material for high-volume operators.

Scale costs ₹4,999 a month, billed monthly and cancellable anytime. It allows 10 businesses and 75 team members, with unlimited orders, so it is the clearest fit for larger groups whose volume would exceed Growth's cap. CaterTrack identifies as GST-registered and says subscription prices include 18% GST. Paid plans can be cancelled in the app, with access continuing through the paid billing cycle.

Platforms

CaterTrack is available on the web, Android and iOS. The mobile apps use the same login and cache information for weak-network use, while the web and mobile interfaces support English, Gujarati and Hindi.

Who it's for

Caterers, party plot venues and groups operating both types of business are the intended audience. Starter suits a single business with a small team and limited order volume; Growth serves operators coordinating more staff or up to three businesses. Scale is the better match for larger groups needing room for multiple businesses and uncapped orders. Businesses that do not need event operations, or cannot fit within the paid tiers' business, team and order allowances, should look elsewhere.

Pros and cons

• Pros: Bookings, conflict warnings, event paperwork and financial tracking sit in one workflow, helping teams connect event coordination to collections and dues.
• Pros: Tiered business and staff allowances reach 10 businesses and 75 team members on Scale, with unlimited orders.
• Pros: Mobile apps cache data for weak networks, and three languages are supported across web and mobile.
• Cons: The free option lasts only seven days; there is no continuing free plan.
• Cons: Starter's 50 monthly orders and Growth's 500 can constrain busy businesses before Scale's unlimited allowance.
• Cons: Even the lowest paid plan is limited to one business and three team members, which may be restrictive for larger teams.

Alternatives

CaterOps is worth considering for a smaller event operation seeking a free tier: it allows up to five events a month and one team member, with an event pipeline, basic BEOs and menu builder. Catertoo offers a different free starting point, with up to three events monthly, unlimited users and clients, proposals with e-signatures and a menu builder.

Excellent may suit businesses that want an annual, per-location plan with every user included and unlimited events, leads and proposals; its listed Annual price is $300 a year, billed at $3,600 a year per location. Civica Catering Management is another option for readers comparing catering management software.

Caterease may fit teams looking for a broader platform footprint, including Windows and macOS, and modular add-ons such as Guest Rooms Manager, Prospect Manager and Document Builder. CaterZen is a paid alternative with a Pro plan at $179 a month and unlimited users, transactions, menus/items and orders/events. Curate is another paid option for readers comparing catering software with annual subscriptions. Jucas Catering Software is an alternative from QDev Technolab Pvt. Ltd. For more options, see Restaurant Catering Software.

Verdict

CaterTrack is a sound choice for catering and venue teams that want bookings, staff permissions, GST paperwork and financial monitoring connected in one system, particularly when they need to coordinate multiple businesses. Choose it if the relevant monthly plan matches your team and order volume; look elsewhere if a lasting free tier is essential or your operation cannot fit the order caps below Scale.