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Excellent
Glendale, Arizona, United States
What it is
Excellent combines event management, staff training, marketing, and investor-relations tools for high-end restaurant groups. Its event tools handle proposals, e-signatures, contracts, banquet event orders, deposits, payments, calendars, guest portals, and reporting. Excellent Craft provides courses, graded assessments, version-pinned certifications, a staff portal, kiosk access, and compliance evidence packs. AI can draft proposals, contracts, event orders, lessons, investor updates, and social posts, but a person approves each item before it is sent or published. The service runs on Android, iOS, and the web, and the maker says it works on phones and desktops; event-day pages can work offline. Products are written for English and Spanish. Administrators can export a machine-readable JSON copy of organizational records. The platform and data are hosted in the United States. Workspace setup and evaluation are free with no card or time limit, and a subscription begins when an organization goes live. Annual billing is $300 a year, billed $3,600 a year per location; monthly billing is $360 a month, per location. The terms do not offer a contractual uptime guarantee.
For and against
For
- Event tools cover proposals, contracts, payments, and calendars
- Craft includes courses and graded assessments
- AI drafts require human approval before publication
- Event-day pages can work offline
Against
- Annual plan is billed $3,600 a year per location
- Monthly plan is $360 a month per location
- No contractual uptime guarantee yet
The verdict
Excellent brings event workflows and staff training together with marketing and investor-relations tools. Organizations can evaluate the workspace free, then weigh the per-location subscription and service terms before going live.
Who it suits
It suits high-end restaurant groups that want event operations and staff training alongside marketing and investor-relations tools. Groups should consider the per-location subscription and the lack of a contractual uptime guarantee.
Plans and prices
Monthly
Every user included · No setup fees · Unlimited events, leads, and proposals · 30-day money-back guarantee
Read 15 Oct 2026 · beexcellent.ai
Annual
Every user included · No setup fees · Unlimited events, leads, and proposals · Two months free
Read 15 Oct 2026 · beexcellent.ai
On the record
- AI drafting
- AI drafts proposals, contracts, BEOs, lessons, investor updates, and social posts, while a person must approve outgoing content.beexcellent.ai · read 15 Oct 2026
- AI subprocessors
- The security page names Anthropic, OpenAI, and optionally Moonshot as AI providers; Moonshot is based in China.beexcellent.ai · read 15 Oct 2026
- Audit logging
- Record mutations are written to an append-only log whose entries cannot be updated or deleted.beexcellent.ai · read 15 Oct 2026
- Availability limit
- The terms say the service does not yet offer a contractual uptime guarantee.beexcellent.ai · read 7 Oct 2026
- Banquet event orders
- BEOs are generated from approved event details with separate views for kitchen, floor, and guest audiences.beexcellent.ai · read 15 Oct 2026
- Calendar protection
- The calendar is designed to block double-bookings and supports expiring holds and turnover buffers.beexcellent.ai · read 15 Oct 2026
- Claude connector
- An administrator can connect an AI assistant such as Claude through an MCP connector, with access limited to reading records or staging drafts for review.beexcellent.ai · read 7 Oct 2026
- Company headquarters
- Excellent AI LLC is based in Glendale, Arizona, United States.beexcellent.ai · read 15 Oct 2026
- Company legal name
- The service is operated by Excellent AI LLC, an Arizona limited liability company.beexcellent.ai · read 15 Oct 2026
- Credential encryption
- Connected credentials are encrypted with AES-256-GCM using a key held outside the database.beexcellent.ai · read 15 Oct 2026
- Data export
- Administrators can download a complete machine-readable JSON copy of organization business records from Settings.beexcellent.ai · read 15 Oct 2026
- Data isolation
- Each restaurant group's records are isolated with PostgreSQL row-level security applied to tenant-scoped tables.beexcellent.ai · read 15 Oct 2026
- Data location
- The platform and its data are hosted in the United States.beexcellent.ai · read 7 Oct 2026
- Deposits and payments
- Guests can pay deposits and invoices online, with funds sent to the restaurant's own Stripe account.beexcellent.ai · read 15 Oct 2026
- Devices
- The maker says the product works on phones and desktops, and that event-day pages work offline.beexcellent.ai · read 7 Oct 2026
- Events
- The events product supports proposals, e-signatures, contracts, banquet event orders, deposits, payments, calendars, guest portals, and reporting.beexcellent.ai · read 7 Oct 2026
- Events workflow
- Excellent carries private events from inquiry through proposal, e-signature, deposit, banquet event order, and event-day operations.beexcellent.ai · read 15 Oct 2026
- Exports
- Administrators can download a complete machine-readable JSON copy of their organization's business records from Settings.beexcellent.ai · read 7 Oct 2026
