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Avochato
What it is
Avochato is business messaging software for teams handling customer conversations by SMS and MMS. Its shared inbox supports two-way messaging, while automated sequences, scheduled messages and inbound keywords help teams manage those conversations. The service runs on Android, iOS and the web, and includes five users on the listed plans. Pay as you Go has no platform fee and costs $0.08 per SMS segment in the United States and Canada. Standard costs $210.00 per month and lowers that segment rate to $0.03 in those countries. Both plans charge $42 per month for each additional user. A Custom plan has no listed price and offers volume discounts for 15,000 or more segments per month, higher API throughput limits and dedicated account management. Avochato’s plan details make the trade-off between platform fees and per-segment messaging costs explicit for teams considering its shared messaging tools.
For and against
For
- Shared inbox supports two-way messaging.
- Available on Android, iOS and web.
- Includes automated sequences and scheduled messages.
- Inbound keywords are supported.
Against
- No free plan is listed.
- Pay as you Go charges $0.08 per SMS segment.
- Standard costs $210.00 per month.
- Additional users cost $42 per month each.
The verdict
Avochato combines a team inbox with messaging automation and scheduling. Compare the per-segment charges and user costs against the needs of your team.
Who it suits
Avochato suits teams that need shared SMS and MMS conversations across web and mobile. Teams can choose between a plan with no platform fee and one with a lower stated SMS segment rate.
Plans and prices
Standard
$210/month platform fee · $0.03 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month
Read 15 Oct 2026 · avochato.com
Custom
15k+ segment volume discounts · faster broadcast delivery · higher API throughput · Salesforce clouds
Read 15 Oct 2026 · avochato.com
Pay as you Go
$0/month platform fee · $0.08 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month
Read 15 Oct 2026 · avochato.com
On the record
- Analytics
- Advanced agent reporting and analytics are included as support features.avochato.com · read 15 Oct 2026
- API
- Avochato offers a REST API for contacts, messages, broadcasts, conversations, users, campaigns, logs and ticket operations.avochato.com · read 15 Oct 2026
- API authentication
- API access uses account-specific Auth ID and Secret tokens generated under Settings > API Access.avochato.com · read 15 Oct 2026
- Automation
- Keywords, autoresponses, drip campaigns, surveys, skill routing and automatic assignment are listed automation or workflow tools.avochato.com · read 15 Oct 2026
- Avo AI
- Optional Avo AI provides agents, suggested messages, insights and recommendations and is charged by feature usage.avochato.com · read 15 Oct 2026
- Broadcasts
- Broadcasts send personalized messages to multiple contacts and require account balance for SMS or MMS.avochato.com · read 15 Oct 2026
- Chrome extension limits
- The Chrome extension officially supports Google Chrome only; Chromium-based browsers are not officially supported.help.avochato.com · read 15 Oct 2026
- Company founding
- LinkedIn lists Avochato as founded in 2016.linkedin.com · read 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at Mill Valley, California, including 203 Flamingo Rd, Suite 501.linkedin.com · read 15 Oct 2026
- Company size
- LinkedIn lists Avochato as a privately held technology company with 11–50 employees.linkedin.com · read 15 Oct 2026
- Customers
- Avochato's about page says it has enabled more than 1,000 customers to conduct millions of two-way conversations.avochato.com · read 15 Oct 2026
- Documentation
- Public documentation covers API routes, onboarding, mobile permissions, browser calling, integrations and compliance guidance.help.avochato.com · read 15 Oct 2026
- Funding
- Crunchbase lists two funding rounds and identifies Amity Ventures as a Series A lead investor, but hides the amounts.crunchbase.com · read 15 Oct 2026
- Healthcare compliance
- Healthcare pages state HIPAA compliance, encryption at rest and in transit, double opt-in and independently audited SOC 2 controls.avochato.com · read 15 Oct 2026
- Integrations
- Official integrations include Salesforce, Slack, Microsoft Teams, Okta, Zapier, Shopify, Gmail, Stripe and Google Sheets workflows.avochato.com · read 15 Oct 2026
- Legal name
- Crunchbase identifies the legal entity as Avochato Inc.crunchbase.com · read 15 Oct 2026
- Limit: missing depth
- GetApp reviewers report gaps in advanced features, automation and customization, with occasional bugs and slower performance at high message volumes.getapp.com · read 15 Oct 2026
- Limit: mobile reliability
- App Store and Google Play reviews report crashes, loading failures, buried messages and missing notifications.apps.apple.com · read 15 Oct 2026
The review
Avochato is a business messaging service for organizations that need several people to manage customer texts together. It is strongest for small teams that will use its shared inbox and automated messaging; the usage-based charges make message volume and staffing important parts of the decision.
Overview
Avochato combines two-way SMS and MMS with a shared team inbox, automated sequences, scheduled messages, and inbound keywords. The package supports both ongoing conversations and repeatable outreach, rather than just one-to-one texting. Its fit depends on whether those team workflows justify paying per message segment and, for larger teams, per additional user.
Key features
Team conversations and messaging workflows
A shared inbox lets multiple users handle conversations in one place, while two-way messaging supports replies over SMS and MMS. Scheduled messages and automated sequences can help teams coordinate recurring or timed outreach; inbound keywords add another way for customers to interact with messages. This set of tools is useful when texting is a shared business function, but may be more than an individual needs for occasional messages.
Pricing
Avochato has no free plan. Pay as you Go has no platform fee, but it is not free texting: SMS segments in the United States and Canada cost $0.08 each. Standard costs $210.00 per month and lowers that rate to $0.03 per segment in those countries. Both plans include five users, with each additional user costing $42 per month, so headcount can materially change the bill.
| Plan | Price and billing | Included terms | Best fit |
|---|---|---|---|
| Pay as you Go | free, billed monthly | No platform fee; $0.08 per SMS segment in the United States and Canada; five users included; additional users cost $42 per month each | Teams with lighter messaging volume that prefer no fixed platform fee |
| Standard | $210 a month, billed monthly | $0.03 per SMS segment in the United States and Canada; five users included; additional users cost $42 per month each | Teams whose message volume makes the lower segment rate worth the monthly charge |
| Custom | Custom pricing | Volume discounts for 15,000 or more segments per month, higher API throughput limits, and dedicated account management | Higher-volume teams needing those terms |
The choice between the first two plans is a trade-off between a fixed monthly charge and a lower message rate. Standard’s $0.05-per-segment saving over Pay as you Go takes 4,200 segments per month to offset its $210 monthly price, before considering any other costs. The five-user allowance applies to both, and added seats cost the same, so teams above that size should account for the extra $42 per user each month. Custom is aimed at higher-volume use, with discounts starting at 15,000 segments monthly, but its price is custom.
Platforms
Avochato is available on Android, iOS, and the web, giving teams mobile and browser access.
Who it's for
Avochato is a sensible fit for small teams that need to share customer conversations and use scheduled or automated messaging. The no-platform-fee option can suit lower-volume use, while Standard may suit teams sending enough messages to benefit from its lower segment rate. It is less attractive for users who need a free plan, teams that require many seats at low additional cost, or anyone whose texting needs do not warrant shared inbox and workflow tools.
Pros and cons
- Pros: Shared inbox, two-way SMS and MMS, scheduled messages, automated sequences, and inbound keywords support coordinated customer communication.
- Pros: Pay as you Go has no platform fee, while Standard offers a lower per-segment rate for teams with sufficient volume.
- Pros: Custom pricing includes volume discounts at 15,000 or more segments per month, higher API throughput limits, and dedicated account management.
- Cons: There is no free plan, and even the no-platform-fee option charges $0.08 per SMS segment in the United States and Canada.
- Cons: Both listed monthly plans include only five users; each additional user costs $42 per month.
- Cons: Standard's $210.00 monthly charge can be hard to justify for lower-volume teams despite its cheaper segment rate.
Alternatives
For a lower-cost starting point with a free tier, consider Sociocs: its Free plan includes two channels, one user, 1,000 messages per month, and unlimited templates, while Standard is $24.00 per month. It is a better match for a solo user or a small operation testing a limited messaging allowance; Avochato includes five users and emphasizes a shared inbox alongside automated sequences and scheduling.
Textmagic may suit teams that prefer prepaid usage and can work with destination-based rates: its Essential plan is $0.05 a month, billed 100% prepaid, with rates varying by destination country and 160 plain-text characters per SMS part. Avochato is the clearer fit when a shared team inbox and its listed automation features are priorities.
Kenect is another paid alternative to consider.
Pulse SMS is another paid alternative to consider.
RouteFlow SMS is another paid alternative to consider.
Curately Messaging is another paid alternative to consider.
Heymarket is worth comparing if its Standard plan suits your budget: it costs $49 a year, billed annually, with a stated $49 per user/month, a two-user minimum, two-way messaging, a shared inbox, unlimited contacts, and templates. Avochato instead starts with five included users and offers per-segment rates in the United States and Canada.
MeshDesk is another paid alternative to compare for teams evaluating per-DID pricing.
For more options, browse Business Texting Software.
Verdict
Choose Avochato if a small team needs a shared place for SMS and MMS conversations plus scheduled and automated messaging. Its main advantage is the combination of team inbox and workflow tools; its main drawback is a bill shaped by both segment usage and seats, with Standard’s fixed monthly cost demanding enough volume to pay off. Teams seeking a free tier, or those with modest texting needs, should look elsewhere.