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On the recordRead 8 Oct 202614 facts
TextBox
Tallahassee, Florida, United States
Plans and prices
Small Business
$69a month
2,500 message segments/month · $0.04 per segment overage · 1 telephone number
Read 8 Oct 2026 · businesstextbox.com
Medium Business
$129a month
5,000 message segments/month · $0.035 per segment overage · 1 telephone number
Read 8 Oct 2026 · businesstextbox.com
Business Plus
$249a month
10,000 message segments/month · $0.03 per segment overage · 1 telephone number
Read 8 Oct 2026 · businesstextbox.com
Small Enterprise
$549a month
25,000 message segments/month · $0.025 per segment overage · 1 telephone number
Read 8 Oct 2026 · businesstextbox.com
Enterprise
$849a month
50,000 message segments/month · $0.02 per segment overage · 1 telephone number · higher volumes or special applications by contact
Read 8 Oct 2026 · businesstextbox.com
On the record
- Compliance
- TextBox handles 10DLC registration and built-in STOP opt-out processing.businesstextbox.com · read 8 Oct 2026
- Contacts
- Plans include unlimited contacts, and the platform provides tags, notes, and searchable message history.businesstextbox.com · read 8 Oct 2026
- Integrations
- TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack.businesstextbox.com · read 8 Oct 2026
- International texting
- Domestic US texting is supported, while international texting is described as being on the roadmap.businesstextbox.com · read 8 Oct 2026
- Messaging
- Users can send one-to-one or small-group texts, pictures, and PDFs, and use templates, timed auto-replies, scheduled messages, and reminders.businesstextbox.com · read 8 Oct 2026
- Number eligibility
- Business-owned landline, VoIP, and toll-free numbers may qualify; mobile numbers and short-code traffic such as bank or Google verification codes are unsupported.businesstextbox.com · read 8 Oct 2026
- Product
- TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number.businesstextbox.com · read 8 Oct 2026
- Security policy
- The acceptable use policy says the platform responds programmatically to STOP and works with a digital security firm to monitor for and prevent spam.businesstextbox.com · read 8 Oct 2026
- Setup
- Setup includes ownership verification by phone and an electronic Letter of Authorization, followed by carrier campaign registration before texting begins.businesstextbox.com · read 8 Oct 2026
- Shared inbox
- Multiple users can share one number and use internal comments to track conversations.businesstextbox.com · read 8 Oct 2026
- Support
- The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day.businesstextbox.com · read 8 Oct 2026
- Trial and terms
- A free trial is available without a credit card, with no activation fee or term commitment; the pricing page says there is no auto-billing on the trial.businesstextbox.com · read 8 Oct 2026
