Acefone

Plans and prices

Every plan, in full

On the record

API authentication

API requests use bearer tokens, with JWT access tokens documented as one-hour tokens unless unlimited lifetime is enabled by support.docs.acefone.in · read 15 Oct 2026

API documentation depth

The developer hub includes guides, API reference pages, request parameters, response codes, curl examples and Java examples.docs.acefone.in · read 15 Oct 2026

API extensibility

API Dialplan lets an HTTPS GET or POST endpoint make real-time routing decisions with custom headers, payloads, mappings, timeouts and failover destinations.docs.acefone.in · read 15 Oct 2026

Auto attendant

An auto-attendant acts as a virtual receptionist that greets callers and routes them.acefone.com · read 15 Oct 2026

Business numbers

multipleacefone.com · read 22 Sep 2026

Business phone pricing

Acefone advertises Business Phone Service pricing from $19.99/- and says plans include unlimited calling, one DID number, and one year of CDR.acefone.com · read 11 Oct 2026

Call queues

The platform queues incoming calls and routes them to available executives in first-come order.acefone.com · read 15 Oct 2026

Call routing

customacefone.com · read 22 Sep 2026

Communication channels

The AceX app combines voice calls, video, SMS, and WhatsApp in one app.acefone.com · read 11 Oct 2026

Company facts

LinkedIn lists Acefone as privately held, founded in 2019, headquartered in Gurgaon, Haryana, with 201–500 employees.linkedin.com · read 15 Oct 2026

Company identity

Acefone's documentation identifies Servetel Infocomm Private Limited as the operator of the platform and its APIs.docs.acefone.in · read 15 Oct 2026

Company legal profile

Crunchbase describes Servetel (by Acefone) as a private Gurgaon-headquartered cloud-telephony company founded in 2018 with Karan Chhabra as CEO and founder.crunchbase.com · read 15 Oct 2026

Contact center capabilities

Contact Center Studio includes automated dialers, smart call routing, call disposition, and post-call surveys.acefone.com · read 11 Oct 2026

Contact Center Studio

Contact Center Studio supports inbound and outbound contact-center work with automated dialers, queues, IVR and call disposition.linkedin.com · read 15 Oct 2026

Data retention

Call and message detail records remain fully available for three months, archived through month twelve, then permanently deleted; recording retention follows the subscribed plan.docs.acefone.in · read 15 Oct 2026

Desktop and mobile apps

Yesacefone.com · read 22 Sep 2026

Documentation and support

The pricing page lists knowledgebase, videos, FAQs, API documentation, 24x7 chat and tier-dependent phone support.acefone.com · read 15 Oct 2026

Features

The features page lists automatic call distribution, call transfer, text-to-speech, call monitoring, scheduled email reports, and trigger-based APIs.acefone.com · read 11 Oct 2026

Alternatives to Acefone

MT Microsoft TeamsAndroidiPhone & iPad+4 N NextivaAndroidiPhone & iPad+6 ZP Zoom PhoneAndroidiPhone & iPad+3 DC Dialpad ConnectAndroidiPhone & iPad+3 R RingoverAndroidiPhone & iPad+6 NC NFON CloudyaAndroidiPhone & iPad+4 AC AlwaysIP Cloud Phone SystemAndroidiPhone & iPad+4 V VitalPBXAndroidiPhone & iPad+7

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