SolarWinds Service Desk vs Xurrent IMR

SolarWinds Service Desk

6.9 #21 in IT Knowledge Base Software

About SolarWinds Service Desk

Xurrent IMR

7.0 #14 in IT Change Management Software

About Xurrent IMR
SolarWinds Service DeskXurrent IMR
Free planNoNo
Free trialYesYes
Paid from$39/mo$6/mo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, Web
Free planNoNo
Approval workflowsYes
SLA managementYes
IT asset managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Mobile appsYesYes
Paid from39 /mo5 /user/mo
Escalation policiesYes
Post-incident reviewsYes
Status pagesYes
Audit logsYes
Incident retention12 days

Listed together in Best IT Change Management SoftwareBest IT Problem Management Software