Daktela Contact Center vs ICTContact
| Daktela Contact Center | ICTContact | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | Yes |
| Paid from | €12/mo | $399/mo |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, Linux, self-hosted, Web |
| Free plan | No | No |
| Outbound dialer | Yes | |
| IVR | Yes | |
| Deployment | cloud | hybrid |
| Channel coverage | omnichannel | |
| Call recording | Yes | |
| Supervisor tools | Yes | |
| Screen pop | Yes | |
| Click-to-dial | Yes | |
| In-call controls | Yes | |
| CRM integrations | Salesforce, HubSpot, SuiteCRM, Vtiger CRM, YetiForce CRM, SugarCRM, Zoho CRM, Agile CRM, Pipedrive, Freshsales, ActiveCampaign, monday.com, Zendesk Sell, Close CRM, Streak CRM, Capsule CRM, Copper, Apptivo, Less Annoying CRM, Creatio, Keap, Microsoft Dynamics 365, Bitrix24 | |
| Supported phone systems | Asterisk, SIP, IAX2 |
Listed together in Best Call Center Software