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On the recordRead 3 Oct 202614 facts
Zultys MX
Sunnyvale, California, USA
Plans and prices
Zultys MX
Priced on request
MX-SE II: up to 50 users · MX-E: up to 300, 1,000, or 2,000 users by model · MX Virtual: up to 40,000+ users
Read 3 Oct 2026 · zultys.com
On the record
- AI features
- Release 19 lists live captions, live transcription, sentiment analysis, post-call transcripts, semantic search, and a speech-enabled AI Auto Attendant; enabling AI capabilities requires Zultys AI Services or BYO AI API keys, depending on deployment and configuration.zultys.com · read 3 Oct 2026
- Bundle limits
- The user bundles page marks some features as paid add-ons and notes possible usage-based charges for transcription and possible charges for SMS/MMS depending on deployment and SMPP support.zultys.com · read 3 Oct 2026
- Capacity
- MX-SE II supports up to 50 users, MX-E models support up to 300, 1,000, or 2,000 users, and MX Virtual can support 40,000 users or more.zultys.com · read 3 Oct 2026
- Cloud reliability
- Zultys states its Cloud Services target goal is 99.999 reliability and describes multiple redundant data centers monitored around the clock.zultys.com · read 3 Oct 2026
- Communications
- The listed capabilities include voice, voicemail, fax, presence, instant messaging, chat, conferencing, call recording, and contact center support.zultys.com · read 3 Oct 2026
- Deployment
- MX systems can be deployed on-premise, virtualized, hosted, or in a hybrid configuration.zultys.com · read 3 Oct 2026
- Integrations
- Zultys lists integrations including Outlook, Microsoft Teams, Salesforce, ClassLink, and PolyAI; availability varies by feature and package.zultys.com · read 3 Oct 2026
- Security and HIPAA
- Zultys documents configuration requirements for deploying MX in a HIPAA-compliant environment, including TLS and SRTP, and states that the customer is responsible for local safeguards and encryption at rest or physical security.zultys.com · read 3 Oct 2026
- Support
- Zultys Cloud Services customers are supported by a local certified agent or partner reseller for system design, training, user additions, billing questions, and ongoing support and maintenance.zultys.com · read 3 Oct 2026
- Web administration
- Web Admin is browser-based and supports most administrative and essential configuration tasks available in MX Admin.zultys.com · read 3 Oct 2026
- What it does
- Zultys MX is an IP phone system and unified communications platform with built-in SIP trunk support.zultys.com · read 3 Oct 2026
- Who it is for
- Zultys describes MX as serving small and medium businesses, branch offices, and enterprises, with hosted packages for standard users, unified communications, and contact center organizations.zultys.com · read 3 Oct 2026
