ZibaDesk

iPhone + Android

9.6No. 2 of 44
in Salon CRM Software

Recognised40% of the score93
Phone app26% of the score100
Documented20% of the score97
Free plan14% of the score100

Free plan: Yes
Paid plans from: A$19.99/mo
Runs on: Android, iPhone, Mac, Web, Windows

Summary

ZibaDesk is a beauty CRM for salons and clinics that combines appointments, point of sale, customer records, and online booking. Client profiles can contain appointment, service, product, and payment history, as well as formulas, colour codes, sensitivities, preferences, contraindications, and consent. The CRM shows lifetime spend, visit frequency, and rebooking rate. Users can segment clients and send targeted SMS and WhatsApp campaigns; points and rewards apply automatically at checkout. The maker also lists gift cards, SMS reminders, multi-language support, and offline-first POS. Its interface supports English, Persian, Vietnamese, Korean, Chinese, French, and German, with right-to-left support for Persian and Arabic. Listed integrations include Stripe Payments, ClickSend SMS, WhatsApp Messaging, Tyro EFTPOS, and Xero. Xero sends completed sales as paid GST invoices with line items and matched customer contacts for businesses using AUD or NZD; only sales rung after setup and auto-sync are enabled are sent, and historical migration is not included by default. Pro costs 19.99 AUD per month per business; Ultra costs 39.99 AUD per month per business.

Who it is for

ZibaDesk suits salons and clinics that need appointment, customer, and point-of-sale tools together. Its listed customer types include hair, nail, lash and brow, spa, aesthetic, tanning and waxing, and tattoo businesses.

What is good

Client profiles include service and payment history
Supports targeted SMS and WhatsApp campaigns
Rewards apply automatically at checkout
Client records and photos can be exported

What to know first

Xero integration is available for AUD or NZD businesses
Historical sales migration is not included by default
Free plan is limited to one staff member

Verdict

ZibaDesk combines beauty-business operations with client history, outreach, and loyalty tools. Its free plan covers one staff member, while Pro and Ultra provide paid options with broader staff capacity and support.

ZibaDesk plans and pricing

All plans

Pro A$19.99/mo per business Up to 5 staff members · SMS campaigns · WhatsApp messaging · shift scheduling · priority email & chat support · advanced reporting · custom branding · staff performance zibadesk.com · 1 Oct 2026

Ultra A$39.99/mo per business Unlimited staff · dedicated support · priority onboarding · aesthetics clinic suite zibadesk.com · 1 Oct 2026

Free Not published 1 staff member · POS · customer management · reports & analytics · online booking · appointment calendar · inventory tracking zibadesk.com · 1 Oct 2026

Compared on salon CRM software

Free plan: Yeszibadesk.com
Client history: Yeszibadesk.com
Communication channels: multi_channelzibadesk.com
Retention campaigns: Yeszibadesk.com
Client segmentation: Yeszibadesk.com
Mobile apps: ios_androidzibadesk.com

Facts

Product: ZibaDesk describes itself as a beauty CRM built for salons and clinics.zibadesk.com · 30 Sept 2026
Client profiles: Client profiles include appointment, service, product, and payment history.zibadesk.com · 30 Sept 2026
Client notes: Records can include formulas, colour codes, sensitivities, preferences, contraindications, and consent.zibadesk.com · 30 Sept 2026
Client insights: The CRM shows client lifetime spend, visit frequency, and rebooking rate.zibadesk.com · 30 Sept 2026
Marketing: Users can segment clients and send targeted SMS and WhatsApp campaigns.zibadesk.com · 30 Sept 2026
Loyalty: The product offers points and rewards that apply automatically at checkout.zibadesk.com · 30 Sept 2026
Security: ZibaDesk says client data is encrypted and access-controlled, and clinical photos are stored in a private encrypted vault.zibadesk.com · 30 Sept 2026
Trial: The beauty CRM page advertises a 14-day free Pro trial with no credit card required.zibadesk.com · 30 Sept 2026
Platform features: The maker's overview lists point of sale, online booking, loyalty club, gift cards, SMS reminders, multi-language support, and offline-first POS.zibadesk.com · 30 Sept 2026
Accounting integration: The Xero integration sends completed sales to Xero as paid invoices with line items, GST, and matched customer contacts.zibadesk.com · 30 Sept 2026
Integration availability: The Xero integration page says the connection is available for businesses using AUD or NZD currency.zibadesk.com · 30 Sept 2026
Integration limitation: Only sales rung through after connecting and enabling auto-sync are sent to Xero; historical migration is not included by default.zibadesk.com · 30 Sept 2026
Intended customers: The Xero integration page lists hair salons, nail salons, beauty studios, lash and brow studios, spas, aesthetic clinics, tanning and waxing salons, and tattoo studios.zibadesk.com · 30 Sept 2026
Core platform: The platform combines appointments, point of sale, customers and online booking.zibadesk.com · 1 Oct 2026
Languages: The interface supports English, Persian, Vietnamese, Korean, Chinese, French and German, with right-to-left support for Persian and Arabic.zibadesk.com · 1 Oct 2026
Integrations: ZibaDesk lists Stripe Payments, ClickSend SMS, WhatsApp Messaging and Tyro EFTPOS integrations.zibadesk.com · 1 Oct 2026
Xero: The Xero integration pushes completed sales as paid GST invoices and matches customer contacts.zibadesk.com · 1 Oct 2026
Australian hosting: For Australian clinics, client records, clinical photos, consents and recordings are hosted in Australia and stored in data centres holding ISO 27001 and SOC 2 Type 2 certification.zibadesk.com · 1 Oct 2026
Data portability: Clinic customers can export clients, appointments, sales and clinical records as CSV and JSON, consents as PDF and photos as image files.zibadesk.com · 1 Oct 2026
Support: The Ultra plan includes dedicated support and priority onboarding.zibadesk.com · 1 Oct 2026