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Xcellerate RMM

Sofia, Bulgaria

Plans and prices

Community

Free

Unlimited devices & technicians · Self-hosted · All features included · Community forum and documentation support

Cloud

€1.25a month

Per device · First 10 devices free · Hosting, backups, automatic updates · Email support

Enterprise Standard

€15,000a year

Unlimited devices · 8×5 business-hours support · Dedicated technical account manager · Training

Enterprise Premium

€25,000a year

Unlimited devices · 24×5 support with 4-hour response · Engineering access · Custom SLA

Enterprise Elite

€45,000a year

Unlimited devices · 24×7 support with 2-hour response · Custom feature development · Private cloud option

Every plan, in full

On the record

API and integrations
The platform provides a REST API and describes built-in connectors for PSA and documentation tools, plus marketplace connectors for backup and security tools.docs.rmmlabs.io · read 3 Oct 2026
Company
RMM Labs Ltd lists its headquarters at 25 Vitosha Blvd, 1000 Sofia, Bulgaria.rmmlabs.io · read 3 Oct 2026
Deployment
Xcellerate RMM is available as a self-hosted deployment or as a cloud-hosted option managed by RMM Labs.docs.rmmlabs.io · read 3 Oct 2026
Endpoints
The platform monitors, manages, and secures endpoints running Windows, macOS, or Linux.docs.rmmlabs.io · read 3 Oct 2026
Inventory
The product inventories hardware, software, database instances, scheduled tasks, certificates, and active listener ports.rmmlabs.io · read 3 Oct 2026
Monitoring
Agents collect CPU, memory, disk, network, service, and event-log metrics, and alerts can be delivered by email, push notification, webhook, or PSA ticket.docs.rmmlabs.io · read 3 Oct 2026
Network management
A network probe can inventory switches, ports, devices, VLANs, subnets, and ranges, with Active Directory or Samba AD, DNS, and DHCP integration.rmmlabs.io · read 3 Oct 2026
Patching and deployment
Patch strategies support approvals, deferrals, and update rings, while AppDeploy uses package managers such as winget and Chocolatey for fleet-wide software delivery.rmmlabs.io · read 3 Oct 2026
Plugin security
The plugin framework uses signed, sandboxed, permission-scoped extensions.rmmlabs.io · read 3 Oct 2026
Purpose
Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams.docs.rmmlabs.io · read 3 Oct 2026
Remote access
Remote access includes RustDesk-based remote desktop plus background services, terminal, and file access.rmmlabs.io · read 3 Oct 2026
Security
The pricing page says SSO and MFA are included in the free source-available core and every Cloud plan.rmmlabs.io · read 3 Oct 2026
Support
Community support is through the forum and documentation; paid tiers list email support for Cloud and tiered business-hours, 24×5, or 24×7 support for Enterprise.rmmlabs.io · read 3 Oct 2026

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