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- Xcellerate RMM
On the recordRead 3 Oct 202614 facts
Xcellerate RMM
Sofia, Bulgaria
Plans and prices
Community
Free
Unlimited devices & technicians · Self-hosted · All features included · Community forum and documentation support
Read 3 Oct 2026 · rmmlabs.io
Cloud
€1.25a month
Per device · First 10 devices free · Hosting, backups, automatic updates · Email support
Read 3 Oct 2026 · rmmlabs.io
Enterprise Standard
€15,000a year
Unlimited devices · 8×5 business-hours support · Dedicated technical account manager · Training
Read 3 Oct 2026 · rmmlabs.io
Enterprise Premium
€25,000a year
Unlimited devices · 24×5 support with 4-hour response · Engineering access · Custom SLA
Read 3 Oct 2026 · rmmlabs.io
Enterprise Elite
€45,000a year
Unlimited devices · 24×7 support with 2-hour response · Custom feature development · Private cloud option
Read 3 Oct 2026 · rmmlabs.io
On the record
- API and integrations
- The platform provides a REST API and describes built-in connectors for PSA and documentation tools, plus marketplace connectors for backup and security tools.docs.rmmlabs.io · read 3 Oct 2026
- Company
- RMM Labs Ltd lists its headquarters at 25 Vitosha Blvd, 1000 Sofia, Bulgaria.rmmlabs.io · read 3 Oct 2026
- Deployment
- Xcellerate RMM is available as a self-hosted deployment or as a cloud-hosted option managed by RMM Labs.docs.rmmlabs.io · read 3 Oct 2026
- Endpoints
- The platform monitors, manages, and secures endpoints running Windows, macOS, or Linux.docs.rmmlabs.io · read 3 Oct 2026
- Inventory
- The product inventories hardware, software, database instances, scheduled tasks, certificates, and active listener ports.rmmlabs.io · read 3 Oct 2026
- Monitoring
- Agents collect CPU, memory, disk, network, service, and event-log metrics, and alerts can be delivered by email, push notification, webhook, or PSA ticket.docs.rmmlabs.io · read 3 Oct 2026
- Network management
- A network probe can inventory switches, ports, devices, VLANs, subnets, and ranges, with Active Directory or Samba AD, DNS, and DHCP integration.rmmlabs.io · read 3 Oct 2026
- Patching and deployment
- Patch strategies support approvals, deferrals, and update rings, while AppDeploy uses package managers such as winget and Chocolatey for fleet-wide software delivery.rmmlabs.io · read 3 Oct 2026
- Plugin security
- The plugin framework uses signed, sandboxed, permission-scoped extensions.rmmlabs.io · read 3 Oct 2026
- Purpose
- Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams.docs.rmmlabs.io · read 3 Oct 2026
- Remote access
- Remote access includes RustDesk-based remote desktop plus background services, terminal, and file access.rmmlabs.io · read 3 Oct 2026
- Security
- The pricing page says SSO and MFA are included in the free source-available core and every Cloud plan.rmmlabs.io · read 3 Oct 2026
- Support
- Community support is through the forum and documentation; paid tiers list email support for Cloud and tiered business-hours, 24×5, or 24×7 support for Enterprise.rmmlabs.io · read 3 Oct 2026