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NetLock RMM
Germany
What it is
NetLock RMM is a remote monitoring and management platform for endpoints, with self-hosted and vendor-cloud deployment options. The cloud platform is hosted in Germany, North America, or Australia. Native agents cover Windows, Linux, macOS, and Android, while the console runs in a browser. Remote tools include desktop control, shell access, file management, event-log viewing, and encrypted relay tunnels. For monitoring and automation, it offers sensors, alerts, scheduled jobs, scripts, patch management, and software deployment. A built-in ticket system handles end-user or inbound email requests and includes ticket history, time tracking, and an SLA engine. Documented connections include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers; the server also exposes a REST API under /v1. Community Edition costs nothing for up to 25 devices. Pro is €55 a month, with cloud-plan pricing differing, and a 14-day trial is listed. The maker says communications are encrypted, agents connect outbound only, and packages are rejected when hash verification detects a mismatch.
For and against
For
- Community Edition covers up to 25 devices.
- Supports Windows, Linux, macOS, and Android agents.
- Includes patch management and script automation.
- Offers self-hosted and cloud deployment.
- A REST API is available under /v1.
Against
- Pro cloud pricing differs from the listed price.
- Pro is listed at €55 a month.
- The free edition is limited to 25 devices.
- The listed trial lasts 14 days.
The verdict
NetLock RMM combines endpoint tools, automation, and ticketing with self-hosted and cloud options. The free Community Edition has a 25-device limit; Pro is listed at €55 a month, with cloud pricing differing.
Who it suits
NetLock RMM suits teams managing endpoints across supported operating systems, especially those needing remote access, automation, or ticket handling. Its self-hosted option may suit organizations that want to run the platform themselves.
Plans and prices
Community Edition
Up to 25 devices · Unlimited tenants, users & locations · All features included
Read 2 Oct 2026 · netlockrmm.com
Pro
Unlimited devices, tenants, users & locations · All features included · Cloud plan pricing differs
Read 2 Oct 2026 · netlockrmm.com
On the record
- Company location
- The maker says NetLock is developed and operated from Cologne, Germany; the company imprint lists 0x101 Cyber Security UG at an address in Kerpen, Germany.netlockrmm.com · read 2 Oct 2026
- Deployment
- It can be self-hosted or used through the vendor’s cloud platform, which is hosted in Germany, North America, or Australia.netlockrmm.com · read 2 Oct 2026
- History
- The About page says development started in 2021, 0x101 Cyber Security was founded in 2022, and NetLock RMM was publicly released in November 2024.netlockrmm.com · read 2 Oct 2026
- Integrations
- Documented connections include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers.docs.netlockrmm.com · read 2 Oct 2026
- Monitoring and automation
- Its features include sensors and alerts, scheduled jobs, scripts, patch management, and software deployment.netlockrmm.com · read 2 Oct 2026
- Platform coverage
- The maker lists native agents for Windows, Linux, macOS, and Android; the web console is browser-based.netlockrmm.com · read 2 Oct 2026
- Privacy and licensing
- The maker describes the core as AGPL-3.0 licensed and says it has no hidden telemetry or analytics trackers.netlockrmm.com · read 2 Oct 2026
- Public API
- The server exposes a REST API under /v1 for external systems.docs.netlockrmm.com · read 2 Oct 2026
- Purpose
- NetLock RMM is a remote monitoring and management platform for managing and monitoring endpoints.netlockrmm.com · read 2 Oct 2026
- Remote access
- The product offers remote desktop control, remote shell, file management, event log viewing, and encrypted relay tunnels.netlockrmm.com · read 2 Oct 2026
- Security
- The maker says server-agent communications are encrypted, agents use outbound-only connections, and agents reject packages when Trust Server hash verification detects a mismatch.netlockrmm.com · read 2 Oct 2026
- Support
- The pricing page lists Community Discord and account and sales email support for Community Edition, and weekday email support and online meetings for Pro.netlockrmm.com · read 2 Oct 2026
- Ticketing
- The built-in ticket system handles end-user or inbound email requests and includes ticket history, time tracking, and an SLA engine.netlockrmm.com · read 2 Oct 2026
