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VinSolutions
Mission, Kansas, United States
What it is
VinSolutions provides dealership software centered on an integrated CRM for customer insights across a dealership. The CRM matches and merges customer data from sales and service into a single customer view, while dashboards and reports surface dealership metrics, goals, and benchmarks. Connect CRM automates follow-ups and assigns sales staff tasks for targeted email and text communication. Predictive Insights uses Buying Signals to identify in-market shoppers, and GenAI creates personalized emails and texts for staff to send. The product also includes Desking for comparing deal scenarios and sending proposals by text, email, or print, plus marketing automation for personalized campaigns. Connect Mobile gives staff access to customer records, inventory, conversation histories, and follow-up functions on iOS and Android. VinSolutions lists integrations including Autotrader, Dealertrack DMS, Xtime, and vAuto, and says its CRM integrates with all major DMS providers. Pricing is on request. A self-guided demo is available; the company describes it as a demo rather than a trial.
For and against
For
- CRM combines sales and service customer records.
- Connect CRM automates follow-ups and assigns communication tasks.
- Connect Mobile works on iOS and Android.
- Dedicated Performance Managers and multiple support options are offered.
Against
- Pricing is available only on request.
- The product is built for automotive retail dealerships.
- A self-guided demo is described, not a trial.
The verdict
VinSolutions brings dealership customer records, follow-up workflows, reporting, and mobile access into an integrated CRM offering. Prospective customers need to request pricing and can explore the self-guided demo.
Who it suits
VinSolutions is built for automotive retail dealerships and their sales and marketing teams managing customer information, sales activity, and communications. It may suit teams seeking CRM, mobile access, and dealership integrations.
On the record
- Add-ons
- Listed CRM add-ons include Cloudstore, MMS/texting, call tracking, video marketing, and a customer ID scanner with attachments.vinsolutions.com · read 2 Oct 2026
- AI and sales
- Its AI-powered CRM uses Cox Automotive shopper data and automation to help dealerships identify buyers and personalize customer interactions.vinsolutions.com · read 3 Oct 2026
- AI features
- Predictive Insights uses Buying Signals to identify in-market shoppers, and GenAI creates personalized emails and texts for staff to send.vinsolutions.com · read 2 Oct 2026
- CRM workflow
- Connect CRM automates follow-ups and assigns sales staff tasks for targeted email and text communication.vinsolutions.com · read 2 Oct 2026
- Customer records
- The CRM matches and merges customer data between sales and service to create a single customer view.vinsolutions.com · read 2 Oct 2026
- Demo
- The company offers a self-guided demo covering CRM, predictive insights with GenAI, and working a deal; the page describes it as a demo rather than a trial.vinsolutions.com · read 3 Oct 2026
- Desking
- VinSolutions Desking lets users compare deal scenarios, send proposals by text, email, or print, and access real-time rates, rebates, and lender incentives.vinsolutions.com · read 3 Oct 2026
- DMS compatibility
- A VinSolutions product sheet says its CRM integrates with all major DMS providers.vinsolutions.com · read 3 Oct 2026
- Integrations
- Listed integrations include Autotrader, Dealer.com, Dealertrack, Kelley Blue Book, Xtime, vAuto, and Deal Central, as well as third-party providers.vinsolutions.com · read 3 Oct 2026
- Intended customers
- VinSolutions describes its solutions as serving dealerships and their sales and marketing teams.vinsolutions.com · read 3 Oct 2026
- Marketing
- Its marketing automation solution supports personalized campaigns using dealership data, CRM insights, and Cox Automotive first-party data.vinsolutions.com · read 3 Oct 2026
- Mobile
- VinSolutions offers a mobile app for responding to customers and working deals from anywhere; its product sheet says the app is available on iOS and Android.vinsolutions.com · read 2 Oct 2026
- Mobile app
- Connect Mobile is available for iOS and Android and provides mobile access to customer records, inventory, conversation histories, and follow-up functionality.vinsolutions.com · read 3 Oct 2026
- OEM certifications
- VinSolutions lists manufacturer certifications and programs, including GM, Ford, Volkswagen, Audi, BMW, and Jaguar Land Rover.vinsolutions.com · read 3 Oct 2026
- Product
- VinSolutions provides dealership management software, including an integrated CRM for customer insights across a dealership.vinsolutions.com · read 3 Oct 2026
- Purpose
- VinSolutions provides dealership software, including an integrated CRM that gives dealers customer insights across the dealership.vinsolutions.com · read 2 Oct 2026
- Reporting
- CRM dashboards and reports surface benchmarks, goals, and insights for monitoring dealership metrics.vinsolutions.com · read 2 Oct 2026
- Security
- VinSolutions says Cox Automotive uses measures including firewalls, application controls, and monitoring to protect information, while noting it cannot guarantee complete security.vinsolutions.com · read 3 Oct 2026
