Salesforce Automotive Cloud

Plans and prices

Every plan, in full

On the record

Access controls

Automotive Cloud administrators can assign permissions and configure profiles, object and record access, and sharing settings for internal and external users.help.salesforce.com · read 7 Oct 2026

AI and automation

It includes out-of-the-box alerts, recommendations, insights, workflows, visualizations, and AI embedded in work processes.salesforce.com · read 7 Oct 2026

AI productivity

Automotive Cloud includes embedded alerts, recommendations, insights, workflows, visualizations and AI intended to speed employee work.salesforce.com · read 15 Oct 2026

API licence

Salesforce retains API ownership and grants a limited, revocable, non-transferable, non-exclusive access licence; commercial use requires the ISV Partner Program.salesforce.com · read 15 Oct 2026

Automotive compliance

Salesforce lists a TISAX assessment for its automotive services, based on the automotive information-security assessment aligned with ISO/IEC 27001.compliance.salesforce.com · read 15 Oct 2026

Availability limit

Salesforce Help lists Automotive Cloud as available in Enterprise, Unlimited, and Developer editions.help.salesforce.com · read 7 Oct 2026

Company founded

Salesforce incorporated in 1999 and began its cloud CRM business in San Francisco.salesforce.com · read 15 Oct 2026

Company legal name

Crunchbase identifies the legal name as Salesforce, Inc.crunchbase.com · read 15 Oct 2026

Company size

LinkedIn lists Salesforce as a 10,001-plus employee company and shows more than 90,000 employees on its company page.linkedin.com · read 15 Oct 2026

Connected vehicle integration

Salesforce documents Qualcomm integrations for connected vehicle status, remote commands, predictive maintenance, and notifications.developer.salesforce.com · read 7 Oct 2026

Documentation

Salesforce Help provides setup, permission-set, data-import, compliance-sharing, inventory, complaints, consent and document-reader instructions for Automotive Cloud.help.salesforce.com · read 15 Oct 2026

Driver profiles

Driver profiles can update as customers interact with related companies and vehicles online.salesforce.com · read 15 Oct 2026

Integrations

Salesforce lists Agentforce, Data 360, MuleSoft, OmniStudio, Marketing Cloud and Commerce Cloud as related products for extending Automotive Cloud.salesforce.com · read 15 Oct 2026

Intended customers

Salesforce identifies automotive OEMs, retailers, dealers, captive finance organizations, and automotive ecosystem partners as users of Automotive Cloud.salesforce.com · read 7 Oct 2026

Limit: complexity and cost

G2 reviewers describe a steep learning curve, complex setup, over-engineering and high costs for small teams.ai.g2.com · read 15 Oct 2026

Limit: mobile reliability

Google Play reviewers report account-loading failures, passkey sign-in problems and frequent glitches in the Salesforce mobile app.play.google.com · read 15 Oct 2026

Limit: performance

The automotive reviewer on Capterra reported that the application can sometimes slow down.capterra.com · read 15 Oct 2026

Limit: standard support

TechRadar identifies high cost, setup and navigation complexity, and limited support for standard users as reasons to avoid Salesforce CRM.techradar.com · read 15 Oct 2026

Alternatives to Salesforce Automotive Cloud

M MotorDeskAndroidiPhone & iPad+5 DM Dealer-MateAndroidiPhone & iPad+4 CC CDK CRMAndroidiPhone & iPad+2 D DealerPilotAndroidiPhone & iPad+2 K KUKUIAndroidiPhone & iPad+1 D DealerWyzeWeb GM Get My Auto CRMAndroidiPhone & iPad+3 C CarDogAndroidiPhone & iPad+1

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