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Questback Employee Experience
Questback Employee Experience · Oslo, Norway · founded 2000
What it is
Questback Employee Experience is employee survey software for gathering and analysing feedback to help organisations work on engagement, retention, and workplace culture. Ready-made templates can be adjusted to an organisation’s requirements, and pulse surveys collect regular feedback on sentiment, engagement, and wellbeing to help identify issues. The company describes its analytics as using generative AI to provide real-time views of patterns and trends. Its Public API can manage surveys, send invitations, and retrieve responses for use with apps, CRMs, analytics tools, or data pipelines. API authentication uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and hosts data in ISO-certified data centres in Germany; listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on, and multi-factor authentication. The service is available on the web and through an API. Pricing is on request, with a 14-day trial; trial accounts are intended for companies, not private or individual use.
For and against
For
- Ready-made templates can be tailored.
- Pulse surveys track sentiment, engagement, and wellbeing.
- Analytics provide real-time patterns and trends.
- API supports survey management and response retrieval.
- Includes engagement surveys and anonymous responses.
Against
- Pricing is available on request.
- No free plan is listed.
- Trial accounts are for companies, not individuals.
- Displayed EX plans each list one user.
The verdict
Questback Employee Experience combines employee surveys, pulse feedback, analytics, and API access. Organisations should note that prices are on request and the trial is aimed at companies.
Who it suits
It suits companies seeking employee surveys, pulse feedback, and analysis, including organisations that want to connect survey activity to other tools through an API. Trial accounts are not intended for individual or private use.
Plans and prices
EX Business
Unlimited surveys · unlimited answers · email/SMS/link/token/QR distribution · smart notifications
Read 15 Oct 2026 · questback.com
EX Enterprise
Unlimited surveys · unlimited answers · email/SMS/link/token/QR distribution · smart notifications
Read 15 Oct 2026 · questback.com
EX Starter
Unlimited surveys · unlimited answers · email/SMS/link/token/QR distribution · smart notifications
Read 15 Oct 2026 · questback.com
On the record
- Analytics
- Questback describes its analytics as using generative AI and providing real-time insights into patterns and trends.questback.com · read 2 Oct 2026
- Anonymous feedback
- The product supports anonymous feedback so employees can respond without their identity being exposed.questback.com · read 15 Oct 2026
- API authentication
- The Public API uses OAuth 2.0 and requires a client ID and client secret to acquire a token.apidocs.questback.com · read 2 Oct 2026
- API capabilities
- The public API can manage quests, send email or SMS invitations, retrieve responses and feed external applications, CRMs, analytics tools or data pipelines.apidocs.questback.com · read 15 Oct 2026
- API documentation
- The API reference documents quests, respondent data fields, invitations, responses, exports, opt-outs and data models.apidocs.questback.com · read 15 Oct 2026
- Company history
- Questback says it started in Norway in 2000 and that Questback Essentials is its core solution today.questback.com · read 2 Oct 2026
- Company LinkedIn facts
- LinkedIn lists Questback as privately held, founded in 2000, headquartered in Frogner, Oslo, with 51–200 employees.linkedin.com · read 15 Oct 2026
- Dashboard
- The solution provides a user-friendly dashboard for an overview of feedback data.questback.com · read 15 Oct 2026
- Data hosting
- Questback says customer data for Essentials environments is hosted in Oracle Cloud Infrastructure in the Frankfurt region.questback.com · read 15 Oct 2026
- Data isolation
- Data can be isolated between stakeholders or shared with them according to the organization’s choice.questback.com · read 15 Oct 2026
- Documentation and support
- Questback Academy provides how-to articles, release information, technical documentation, videos, API material and ticket or email support.academy.questback.com · read 15 Oct 2026
- Dynamic links limitation
- Dynamic links are an add-on that must be enabled by Questback Support before use.academy.questback.com · read 15 Oct 2026
- Employee lifecycle
- Questback describes tracking employees from onboarding through their journey in the company.questback.com · read 15 Oct 2026
- eNPS
- Employee engagement can be measured with eNPS surveys.questback.com · read 15 Oct 2026
- Funding
- Crunchbase reports $40.4 million total funding across two rounds, including a $22 million debt-financing round in October 2016.crunchbase.com · read 15 Oct 2026
- GDPR
- Questback provides GDPR-focused product documentation and identifies GDPR coverage as part of its trust materials.questback.com · read 15 Oct 2026
- GetApp platform listing
- GetApp lists Questback as supporting web, Android and iPhone/iPad, with knowledge-base, phone and email support.getapp.com · read 15 Oct 2026
- HR integration
- Questback advertises HRM integrations for employee-feedback workflows.questback.com · read 15 Oct 2026
