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UrbanGym

What it is

UrbanGym is web-based gym-management software for Indian gyms, fitness studios, chains, and franchises. It brings billing, memberships, attendance, staff access, SMS automation, and multi-location analytics into one system. Owners can view location-level KPI cards, consolidated revenue, and staff assigned by branch, with the product described for operators running 2 to 200 locations. Daily tools cover member profiles, packages, renewals, check-ins, class attendance, and trainer sessions. Billing tracks payments and dues, sends reminders, creates invoices, and records Razorpay, UPI, cash, and bank-transfer collections. Google Calendar scheduling sync and SMS hooks are labeled Beta, while Razorpay requires owner setup. Biometric registration is available, but production fingerprint-terminal synchronization has not shipped. Plans are Free at ₹0/month, Pro at ₹1,499/month, and Scale at ₹3,999/month; Enterprise pricing is custom. Paid plans include a 14-day trial without a credit card.

For and against

For

  • Multi-location KPI and revenue views
  • Tracks payments, dues, invoices, and collections
  • Member, package, renewal, and attendance management
  • 14-day paid-plan trial without credit card
  • Free plan supports one location

Against

  • Production fingerprint-terminal synchronization unavailable
  • SMS and Calendar integrations labeled Beta
  • Free plan limited to 50 members
  • Enterprise pricing is custom

The verdict

UrbanGym combines branch-aware gym operations with billing, attendance, memberships, and messaging. Its free plan and paid-plan trial provide ways to start, while multi-location operators can choose higher plans.

Who it suits

It suits Indian gym owners, fitness studios, chains, and franchises managing memberships, attendance, billing, or multiple branches. The plans also address operators with different location, member, staff, and SMS needs.

Plans and prices

Free

Free

1 gym location · Up to 50 members · 2 staff accounts · 100 SMS/month

Pro

₹1,499a month, billed yearly

1 gym location · Up to 500 members · 10 staff accounts · 1,000 SMS/month

Scale

₹3,999a month, billed yearly

Up to 5 gym locations · Unlimited members · 25 staff accounts · 5,000 SMS/month

Enterprise

Priced on request

Unlimited locations and members · Unlimited staff accounts · Custom SMS quotas · White-label option

Every plan, in full

On the record

Billing
Features include payment and dues tracking, reminders, invoices, and collection recording for Razorpay, UPI, cash, and bank transfers.urbangym.in · read 7 Oct 2026
Biometric limit
Biometric device registration and attendance-source support are available, but production fingerprint-terminal synchronization is not shipped.urbangym.in · read 7 Oct 2026
Compliance status
The site describes its architecture as SOC 2-ready; it does not state that UrbanGym is SOC 2 certified.urbangym.in · read 7 Oct 2026
Data use
UrbanGym says it does not sell personal data or use it for targeted advertising, and shares data with listed service providers for platform operation and service delivery.urbangym.in · read 7 Oct 2026
Integrations
The integrations page lists Razorpay, SMS provider hooks, manual UPI and other payment recording, and Google Calendar scheduling sync; Razorpay requires owner setup, while SMS and Calendar are labeled Beta.urbangym.in · read 7 Oct 2026
Membership and attendance
UrbanGym manages member profiles, packages, renewals, check-ins, class attendance, and trainer sessions.urbangym.in · read 7 Oct 2026
Multi-location
The product provides location-level KPI cards, a consolidated revenue view, and staff scoped by location; the site describes it as built for owners running 2 to 200 locations.urbangym.in · read 7 Oct 2026
Product
UrbanGym is gym-management software for Indian gyms, fitness studios, chains, and franchises, covering billing, memberships, attendance, staff access, SMS automation, and multi-location analytics.urbangym.in · read 7 Oct 2026
Security
The privacy policy says data is encrypted in transit and at rest, OTP authentication is used with no passwords stored, and database row-level security and role-based access controls are enforced.urbangym.in · read 7 Oct 2026
Setup
The site says gym setup can be completed in 48 hours and includes importing member data and assigning staff or trainers to branches.urbangym.in · read 7 Oct 2026
Support
The Free plan includes community support, Pro includes priority support, and Scale includes dedicated onboarding.urbangym.in · read 7 Oct 2026
Trial
The site offers a 14-day free trial on paid plans with no credit card required and says customers can cancel anytime.urbangym.in · read 7 Oct 2026

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